IBM Concert workflows

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Webinar: Thursday, October 15, 2026, 10:00 AM EDT

Simplifying hybrid multicloud: Balancing application performance, cost, and operational complexity.

Orchestrate your operations through intelligent workflows

Traditional remediation and automation often rely on slow, manual processes, creating inefficiencies, compliance risks and operational silos. IBM Concert® Workflows addresses these challenges by orchestrating automation across applications, infrastructure, security and operations teams. Using shared operational context from the Concert platform, Concert Workflows accelerates remediation, reduces manual effort and helps organizations maintain resilient operations.

Key capabilities

Scale automation
Simplify orchestration
Unify context
Maximize automation
Respond faster

Extend automation across your environment

Build and scale cross-department automation services that can seamlessly adapt to existing tools and launch from anywhere. With the ability to adapt to any environment, teams can use prebuilt integrations with more than 250 vendors and add others.

Screenshot of cross-department automation feature workflow diagram

Operationalize AI-driven recommendations

Design and manage automation across many applications, processes and tools with an intuitive low-code interface. In addition, teams can access a vast integration library with built-in support for APIs, SSH, HTTP and more.

Act on shared operational context

Connect operational context and data across observability platforms and third-party sources. By integrating internal and external telemetry sources, teams can create a unified view of their IT environment and accelerate coordinated action.

Screenshot of cross-department information share feature workflow diagram

Coordinate existing automation investments

Incorporate robotic process automation (RPA), business process automation (BPA), scripting and other automation components within larger workflows to improve reuse, scalability and return on existing investments in automation.

Automate response to operational risk in real time

Automate operational response in near real-time using event-driven workflows that adapt quickly to changing conditions without manual intervention.

Screenshot of cross-department device management feature workflow diagram

Benefits

AI-driven remediation at scale

Transform resilience insights into real-time, intelligent workflows with AI-powered, context-aware remediation.

Accelerated workflow creation with gen AI

Turn plain-language into end-to-end workflows with generative AI. Streamlined development leads to faster time to value.

Adaptive operational orchestration

Automate ticket creation, Terraform® script generation, complex vulnerability remediation and more, so teams can match demands and adapt to any environment, including outdated systems.

Scalable workflow automation

Scale workflow automation across teams and environments using intuitive low-code capabilities and a pre-built vendor library.

Advanced workflow orchestration

Use full programmatic capabilities to manage complex workflows with error handling and logging, ideal for modern environments that demand more than simple automation.

Resources

On-demand webinar

From Insight to Action: Closing the Gap in Modern IT Operations—From network signals to business decisions: full‑stack observability with network, applications & AI

IBM Concert announcements

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Documentation

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Case studies

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Community

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