New Stories

Clothing retailer

Stepping up sales, web traffic and customer loyalty with SAP and IBM

As this clothing retailer undergoes a radical transformation to create a new, nimble business, its focus on the customer experience is paying off – with shoppers buying clothes every five months (rather than every two years previously), and web traffic up by 80 percent.


Creating a culture of self-service business insight with IBM Cognos Analytics

To run a major international retail business effectively, data-driven decision-making is a must. Through BI tools such as IBM® Cognos® Analytics, GameStop is empowering business users to serve themselves with the data they need and transforming the IT team from a producer of reports to an enabler of business insight.

American Airlines

The route to customer experience transformation is through the cloud

To become more responsive to customer needs, American Airlines needed a new technology platform and a new approach to development that would help it deliver digital self-service tools and customer value more rapidly across its enterprise. IBM is helping the airline migrate some of its critical applications to the IBM Cloud while using new methodology to create innovative applications quickly while improving the customer experience.

Amica Mutual Insurance Company

Increasing field adjuster productivity with the IBM MobileFirst for iOS Claims Adjust app

By collaborating with the IBM® iX™ design studio on an agile development project to create, integrate and deploy the IBM MobileFirst™ for iOS Claims Adjust app, Amica automated manual processes and empowered claims adjusters to perform their jobs more effectively and with less stress.

WMF Group

Cooking up data-driven insights into client needs to unlock business success

When you sip a foamy cappuccino at a luxury hotel, there’s a fair chance your beverage was made by a WMF coffee machine. To spur innovation while keeping production running, WMF Group shifted its SAP® ERP applications to the latest IBM® Power Systems™ and IBM FlashSystem® solutions, and migrated its SAP Business Warehouse solution to SAP HANA®.

Mears Group

Inspiring thousands of employees to work together on a digital collaboration hub

Mears Group is always looking for innovative ways to help its people work together to improve the communities they serve. To empower thousands of employees across the UK to share ideas and updates on their local projects, Mears Group created “MearsConnect”—a social business network with digital tools to streamline collaboration.


Revolutionizing visual effects with reliable, high-speed production

As visual effects (vfx) become more sophisticated, data volumes rise, making traditional storage-based vfx less feasible due to scalability and performance challenges and to rising costs. Working with Pixit Media, Milk deployed a PixStor and IBM storage software solution that enables high-performance vfx with extreme scalability and reduced costs.

Shared Services Provider

Expands its services portfolio to reach out to new industries and sell to new clients

To grow its business and help its parent company achieve even greater economies of scale, this company set out to provide its shared services to a broader range of industries. To meet new clients’ demands for enhanced support in logistics, inventory and more, the company worked with IBM® Services to deploy SAP S/4HANA®.

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