MultiChoice South Africa

The battle for audience share is intense in South Africa’s media market. To differentiate on customer experience, market-leading video entertainment company MultiChoice South Africa uses IBM® Watson® Assistant to support its call center agents and help ensure speedy customer services.

Nets

Nets is growing its payment processing services into new markets—and when it comes to B2B integration, downtime isn’t an option. To provide the secure, scalable and highly available platform it needs to process billions of transactions per year, Nets relies on IBM® Watson® Supply Chain solutions to communicate seamlessly with its trading partners.

Exertis (UK) Ltd.

Leading IT distributor Exertis teamed with IBM® Global Financing for a flexible solution that supports the company in managing working capital more effectively, driving business growth, and meeting required reporting targets.

Mohawk College of Applied Arts and Technology

Employers are always on the lookout for the brightest talent from colleges and universities—and graduates who have data science and analytics skills are currently at the top of the most-wanted list. Mohawk College of Applied Arts and Technology uses IBM® Watson Analytics™ to provide business students with the experience they need to turn data into insight—and get ahead in today’s job market.

A Leading Insurer

To measure risk, identify fraudulent activities and keep claims operations running smoothly, insurance companies must process and analyze vast amounts of complex data. That’s why a North American insurer is on a mission to gain unparalleled levels of insight by evolving its analytics capabilities with IBM® Analytics technology.

Autoglass® BodyRepair

Belron brand Autoglass® BodyRepair applied the IBM® Watson® Visual Recognition service to its website, eliminating the need to manually assess customers’ vehicle damage and generate quotes. The solution automatically scrutinizes and organizes customers’ uploaded images based on custom classifiers and uses its findings to determine repair costs.

The Bank of Punjab

To enhance security and eliminate the need to manually review privileged user activities on IT systems, The Bank of Punjab (BOP) engaged IBM Gold Business Partner Trillium Information Security Systems (TISS) to implement IBM® Security Privileged Identity Manager technology. The solution centrally manages and audits privileged identities, reducing the bank’s risk to internal threats.

Fuga Technologies

Creating marketing materials can be a time-consuming task that distracts graphic designers from more valuable creative work. Fuga Technologies uses IBM® Cloud™ to host an innovative solution that automates repetitive design tasks, cutting manual processes by 90 percent and helping businesses unleash their designers’ creativity at much lower costs.

Icelandic Road and Coastal Administration

Icelandic weather is notoriously changeable, and ensuring that the country’s roads are safe is a constant challenge. The Icelandic Road and Coastal Administration (IRCA) enables employees to check procedure on the move with a cloud-hosted compliance and quality solution, helping to preserve exceptional safety standards while boosting efficiency.

Bealls, Inc.

Clothing and home retailers must react swiftly to changing trends to keep customers coming through their doors. Beall’s, Inc. sped up reporting and analytics with IBM® Storage solutions, enabling rapid insight into demand to drive better purchasing decisions. By putting the items that customers want in front of them, the company keeps sales high.

Apoteca Natura

Italian pharmacy network Apoteca Natura has created an innovative way for you to monitor your health and get expert, personalized advice. Working with IBM and IBM Business Partner Relatech—and using IBM® Watson® and mobile technologies—Apoteca Natura is transforming access to healthcare information and services.

EDF Energy

As competition heats up in the UK energy sector, powering a nation with clean, low-carbon energy is becoming much harder. To stay ahead in tough market conditions, EDF Energy worked with IBM® Services to streamline HR processes with SAP® SuccessFactors®—achieving dramatic efficiency savings and helping the company prepare for the challenges ahead.

Storyline Studios

The rise of streaming video services is changing the media distribution landscape. To help accelerate the production process and deliver shows to its clients faster, Storyline Studios uses IBM® Aspera® data transfer solutions to send raw footage from its shooting locations to its post-production teams at the end of each day of filming.

Immo Bonehill

As online services become more important in the real estate market, and with a complex regulatory environment to keep track of, Immo Bonehill needed to upgrade its IT Infrastructure. It implemented an IBM® Power Systems™ server to run an upgraded website and a suite of new business applications on IBM i, boosting productivity and easing compliance.

University of Louisville

College athletes could be the professional sports stars of the future—but injuries can affect performance in key games, or even put a premature end to promising careers. The University of Louisville uses IBM® Analytics solutions to monitor training and avoid injuries—helping athletes stay safe and reach their full potential.

KIST Europe

Artificial intelligence (AI) is set to disrupt and transform the manufacturing sector. KIST Europe is using IBM® Watson® Studio to explore how machine learning can help production lines to automate quality management processes, reduce defect rates, and save costs on manufacturing and warranty claims.

Énergie NB Power

Winter temperatures in New Brunswick can plunge below -30°C (-22°F), and when a storm brings down power, restoring it quickly can be a matter of life and death. To respond to storm damage more effectively, Énergie NB Power is using predictive analytics to deploy restoration crews where they are most likely to be needed before bad weather hits.

A large North American bank

Whether it’s checking your balance on the move or discovering new credit card offers, we all want banking services that work for us. Hearing the call, a large North American bank invested in flexible, cost-effective DevOps tools that support the rapid development of new services, helping to send customer satisfaction and revenues soaring.

Jenzabar

Under pressure to offer more student-friendly services, many higher-education institutions are struggling with the cost and inflexibility of their on-prem information systems. Built on IBM® Cloud™ infrastructure, Jenzabar offers a transformational software-as-a-service solution that slashes costs, boosts agility, and opens up new global markets.

Siemens Healthineers

Closing a big deal can take months, or even years, of effort. To ensure that sellers are rewarded fairly for their work, Siemens Healthineers rebooted its approach to incentive compensation management.

Global automotive manufacturer

One car manufacturer learns how to mitigate vulnerabilities in its connected car solution with X-Force Red penetration testing services.

Roots

Canada-based apparel retailer Roots is using its digital channel to deepen engagement with new and existing consumers, globally. To deliver seamless journeys from browsing to buying, Roots has implemented IBM® Watson™ Customer Experience Analytics to gain fine-grained insights and act faster to enhance the digital experience for online shoppers.

Mud Pie

To inspire customers with gifts for all of life’s sparkling moments, Mud Pie wanted to offer a consistent, personalized experience on every channel. The company embraced a smarter approach to marketing that harnesses real-world customer behavior data from IBM® Watson® Campaign Automation to present tailored, relevant content on its e-commerce site.

Industrial and Commercial Bank of China

Major upgrades to operating systems provide useful new functionality but have the potential to be complex and risky. By participating in the Early Support Program for IBM® z/OS® 2.3, ICBC had the opportunity to contribute to functional development and gained hands-on experience that will help smooth its migration of core banking systems.

Roots

Canada-based apparel retailer Roots is using its digital channel to deepen engagement with new and existing consumers, globally. To deliver seamless journeys from browsing to buying, Roots has implemented IBM® Watson™ Customer Experience Analytics to gain fine-grained insights and act faster to enhance the digital experience for online shoppers.

Mud Pie

To inspire customers with gifts for all of life’s sparkling moments, Mud Pie wanted to offer a consistent, personalized experience on every channel. The company embraced a smarter approach to marketing that harnesses real-world customer behavior data from IBM® Watson® Campaign Automation to present tailored, relevant content on its e-commerce site.

Leading bulk tanker transportation company

Bulk tanker logistics is such a complex problem that many trucking companies can’t offer a comprehensive service: they have to specialize in only a small set of products. Optimization software from IBM is helping this leading tanker carrier to buck that trend by finding efficient routes in near-real time—enabling huge cost savings and supporting growth.

International advertising company

Digital advertising displays and the network that streams content to them are all potential entry points for criminal attackers. A penetration testing program, by industry-leading veteran hackers, helps the company stay on top of vulnerabilities that can put both the displays and the company network at risk of a costly and destructive breach.

Hamburg Authority of Labor, Family and Integration

The prevalence of child abuse and neglect is a major problem in Germany. An estimated three children die in Germany each week from the effects of physical abuse, according to Germany’s Federal Criminal Police Office1, and many cases go unreported. Experts in child protection at the Koblenz University of Applied Sciences state that for each victim of abuse recorded in official statistics, there are another five that are not recorded2.

CINECA

To gain new insights and further their research, scientists turn to CINECA for access to high-performance computing resources. Typically, the more powerful a supercomputer is, the more energy it consumes — and the costlier it is to run. With a new IBM® Power Systems™ cluster, CINECA can deliver top performance without breaking the bank.

Asahi Kasei Group

Expanding fast, Asahi Kasei Group was looking for ways to streamline and optimize its back-office IT systems. How could it support growth without the cost and complexity of infrastructure refreshes? Asahi Kasei developed a scalable platform that transforms operational agility by migrating to IBM Power Systems.

Louisiana-Pacific Corporation

Experienced and well-connected salespeople are a rare resource, so it’s vital that Louisiana-Pacific’s (LP’s) employees feel justly rewarded for their efforts. With a flexible, transparent and easy-to-use incentive compensation management platform, the company can now clearly communicate its sales strategy and give its sellers effective incentives to focus on productive behaviors.

The First MicroFinanceBank Limited Pakistan

In rural Pakistan, demand for bank accounts and affordable credit is high, but banks struggle to reach these consumers due to poor branch coverage. To meet rural communities’ needs, The First MicroFinanceBank Ltd - Pakistan (FMFB-P) launched digital access channels using Oracle Database solutions running on IBM® Power Systems™ and IBM Storwize®.

ADSI

An established B2B services provider offering mobile and other telecom solutions, ADSI wanted to pursue a new business opportunity: meeting its mobile customers’ demands for greater security and control. After a thorough search, ADSI chose IBM® MaaS360® with Watson™ to power its growing Mobile Data Management services.

Storyline Studios

The rise of streaming video services is changing the media distribution landscape. To help accelerate the production process and deliver shows to its clients faster, Storyline Studios uses IBM® Aspera® data transfer solutions to send raw footage from its shooting locations to its post-production teams at the end of each day of filming.

Soul Machines

Soul Machines gives customer-facing AI a human face, making interactions feel more intuitive and natural. With the help of IBM® Watson™ Assistant, the company is creating “artificial human” advisors that help some of the world’s leading companies provide next-generation customer service in a highly scalable, cost-efficient way.

ECCO Ireland

Competition is fierce in the footwear industry, and the race is on for companies to increase efficiency and boost sales, without compromising on excellent customer service. ECCO Ireland teamed up with ProStrategy to enhance its analytics function with IBM technology and help store managers make smart, data-driven decisions.

Ctac

The IT services market is notoriously crowded, with competitors jostling for share, but Ctac has a trick up its sleeve. IBM® Power Systems™ and IBM Storwize® storage enabled Ctac to launch new hosting services at ultra-competitive rates – including the next-generation SAP® S/4HANA® solutions – backed by outstanding SLAs to win new business.

Lenovo

The longer a supply chain becomes, the more complex it can be for human beings to manage effectively. To enhance its decision-making processes, Lenovo deployed IBM® Supply Chain Insights—enabling it to harness AI to uncover hidden opportunities to cut operational costs and drive incremental revenues.

Kube-Pak

A wholesale plant grower with twenty acres of double-poly greenhouses, Kube-Pak has provided live plants to US customers for more than fifty years, and has used IBM solutions for more than thirty. As business expanded, Kube-Pak acquired the increased functionality it needed, without disrupting core processes, thanks to the dependability of IBM® i.

FOX Sports revolutionizes delivery of the 2018 Football World Cup with IBM Aspera

The Gordon Flesch Co.

Using IBM® Watson® technology, GFC created the AskGordy app to allow workers to search for relevant data by asking natural language questions. Users can even provide direct verbal feedback about the quality of the answers, which the system can then use to improve future searches.

Fretex

Owned by the Norwegian Salvation Army, Fretex runs second-hand stores that raise money for charitable causes and provide opportunities for people to get back into the workforce. To help store managers working hundreds of miles apart to exchange ideas and sharpen their skills, Fretex is empowering them to collaborate in digital communities.

Municipio de Aguascalientes

The quality of public infrastructure can play a key role in citizens’ health and wellbeing. Municipio de Aguascalientes, a municipal government in Mexico, is using a social business network based on IBM® Connections™ Cloud to accelerate its procurement processes by up to 77 percent—helping it deliver timely, high-quality public services.

Christian Brothers Services

Christian Brothers Services knows that the skills of its people are a powerful differentiator in a crowded, competitive marketplace. To break down the barriers for collaboration between its employees and clients, Christian Brothers created a shared platform based on IBM® Connections™ Cloud—enabling both groups to work together seamlessly.

TimeTrade

To grow its business, TimeTrade wanted to scale its sophisticated appointment booking solutions to support global clients while ensuring compliance with local policies. By selecting IBM® Cloud™, the company gained the perfect combination of performance, scalability and local presence, helping it deliver a smooth experience for customers anywhere in the world.

North York General Hospital

For Canadian hospitals, monitoring quality of care and operational performance isn’t just important for day-to-day management—it’s also the key to securing government funding reimbursement. North York General Hospital (NYGH) is using IBM® Analytics solutions to help ensure quality of care by calculating daily performance metrics, identifying trends, and fine-tuning its processes.

One World Observatory

Thousands of tourists visit One World Observatory (OWO) to take in New York City’s iconic skyline, and on days where atmospheric conditions provide great visibility, the number of visitors tends to peak. OWO uses precision forecasting data from The Weather Company®, an IBM Business, to help it fine-tune operations to give visitors the best experience.

Karnov Group

The size of Karnov Group’s business has increased significantly during the last two years, and the finance team realized it needed to modernize its processes in order to support a larger, more complex organization. By adopting IBM® Planning Analytics on Cloud, Karnov has streamlined its planning, budgeting and consolidation processes, improved security and auditability, and saved hours of manual work.

University of Pittsburgh Medical Center (UPMC)

Technology is changing the face of healthcare, and University of Pittsburgh Medical Center (UPMC) is leading the charge. Teaming up with IBM to ramp up storage utilization and performance with IBM FlashSystem® and IBM Spectrum Storage™ solutions, UPMC enables clinical staff to find patient records twice as fast while cutting storage costs in half.