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Belle Tire
Building lasting engagement with AI-powered segmentation for targeted, personalized email campaigns
Motorists go years between replacing their tires—and Belle Tire knows that every customer visit is a key opportunity to make a lasting impression. Today, Belle Tire uses IBM® Watson® Campaign Automation to build a single view of customers’ preferred products and services, enabling it to drive nurture campaigns that keep them engaged between visits.
American Public Media Group
Achieving perfect harmony for financial performance management with IBM Planning Analytics
To keep its 49 public radio stations on air, American Public Media Group (APMG) must maintain tight control of its finances and use funding from donors and advertisers efficiently. IBM® Planning Analytics on Cloud accelerates financial insight, helping decision-makers optimize personnel planning and keep budgets on track with monthly rolling forecasts.
Kredi Kayıt Bürosu (KKB)
Using IBM Cloud Private to shift from traditional IT to hybrid cloud
The national credit bureau of Turkey flexibly develops and delivers new business services using IBM Cloud Private and IBM Cloud Automation Manager software
North Dakota State Government
Delivering high-quality service to citizens on a tight budget
By getting innovative with data and automation, the North Dakota State Government is giving its employees the tools to become true knowledge workers. As a result, they can work more efficiently and provide enhanced services to citizens.
EG GATE
Launching Egyptian companies into global markets through a national e-business hub
The digital channel can connect B2B and B2C organizations with customers anywhere in the world—but many companies in Egypt don’t possess the skills, processes and systems to support e-commerce. To help launch Egypt’s businesses into global markets, EG GATE is using IBM® Watson® Customer Engagement solutions to build an e-business hub.
VIDEO: Rabobank brings Dev and Ops together
Rabobank gets software developers and IT ops staff on the same page using IBM Rational and IBM UrbanCode software. Results: accelerated deployments from weeks to hours while freeing up staff to deliver more value to the business.
Entegris
Enabling tomorrow’s breakthrough innovations
Specialty chemicals and advanced materials solutions provider Entegris serves the semiconductor and high-tech sectors, where precision and purity dominate. How could Entegris scale operations to meet massive demand? Entegris deployed SAP® Business Suite powered by SAP HANA®, using IBM® Cloud™ for SAP Applications and IBM Cloud Managed Services to build a new digital future.
Byblos Bank
Getting customers on the road sooner with a 40 percent faster auto loan application process
Byblos Bank knows that when someone finds their perfect car, all they want to do is get behind the wheel. To help customers avoid time-consuming auto loan paperwork, the bank used IBM® Business Process Manager and IBM Blueworks Live™ to shape a 40 percent shorter application process—streamlining the journey and getting customers on the road faster.
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Belle Tire
Motorists go years between replacing their tires—and Belle Tire knows that every customer visit is a key opportunity to make a lasting impression. Today, Belle Tire uses IBM® Watson® Campaign Automation to build a single view of customers’ preferred products and services, enabling it to drive nurture campaigns that keep them engaged between visits.
American Public Media Group
To keep its 49 public radio stations on air, American Public Media Group (APMG) must maintain tight control of its finances and use funding from donors and advertisers efficiently. IBM® Planning Analytics on Cloud accelerates financial insight, helping decision-makers optimize personnel planning and keep budgets on track with monthly rolling forecasts.
Kredi Kayıt Bürosu (KKB)
The national credit bureau of Turkey flexibly develops and delivers new business services using IBM Cloud Private and IBM Cloud Automation Manager software
North Dakota State Government
By getting innovative with data and automation, the North Dakota State Government is giving its employees the tools to become true knowledge workers. As a result, they can work more efficiently and provide enhanced services to citizens.
EG GATE
The digital channel can connect B2B and B2C organizations with customers anywhere in the world—but many companies in Egypt don’t possess the skills, processes and systems to support e-commerce. To help launch Egypt’s businesses into global markets, EG GATE is using IBM® Watson® Customer Engagement solutions to build an e-business hub.
VIDEO: Rabobank brings Dev and Ops together
Rabobank gets software developers and IT ops staff on the same page using IBM Rational and IBM UrbanCode software. Results: accelerated deployments from weeks to hours while freeing up staff to deliver more value to the business.
Entegris
Specialty chemicals and advanced materials solutions provider Entegris serves the semiconductor and high-tech sectors, where precision and purity dominate. How could Entegris scale operations to meet massive demand? Entegris deployed SAP® Business Suite powered by SAP HANA®, using IBM® Cloud™ for SAP Applications and IBM Cloud Managed Services to build a new digital future.
Byblos Bank
Byblos Bank knows that when someone finds their perfect car, all they want to do is get behind the wheel. To help customers avoid time-consuming auto loan paperwork, the bank used IBM® Business Process Manager and IBM Blueworks Live™ to shape a 40 percent shorter application process—streamlining the journey and getting customers on the road faster.
RadGreen
With pollution of all kinds impacting our mental and physical health, how can owners of businesses and public spaces make sure we are living and working in a safe environment? RadGreen developed an integrated environmental monitoring system that uses IBM® API Connect® and Node-RED to rapidly notify its clients about unsafe pollution levels.
The Weather Company, an IBM Business
With millions of people relying on weather.com and wunderground.com as their prime sources of weather information, the sites must deliver petabytes of data at high speed, especially during major weather events such as hurricanes and tornadoes. To meet these extreme scalability challenges, The Weather Company is reengineering its entire web platform around IBM® Cloud™.
SIESA
In Colombia’s small and medium business sector, price competition is fierce. To succeed in this market, software vendors must focus on keeping their solutions affordable. SIESA is using IBM® Cloud™ to help its clients slash their infrastructure and support costs, streamline their operations, and outperform their competitors.
Rabobank
How do you provide developers with rapid, realistic test data when data privacy regulations are stricter than ever? Working with IBM, Rabobank harnesses automation to accelerate test data delivery from weeks to days—speeding up development cycles—and employs powerful pseudonymization techniques to keep sensitive data private and secure.
Southwire
To transform the customer experience, Southwire worked with IBM® Services to launch a new online portal based on SAP® Commerce. This gives customers access to a rich online catalog, path to purchase, plus real-time order information on a self-service basis. Customers enjoy better service, and employees can devote more time to other tasks.
Leeds Library Service
Leading the city’s 100% Digital Leeds initiative, Leeds Library Service wanted to increase digital inclusion by making tablets and training available to Leeds residents. IBM® MaaS360® with Watson™ Unified Endpoint Management (UEM) helps by protecting borrowers’ personal data while enabling fast, efficient turnaround of tablets for re-lending.
TheLogicValue
While today’s investors expect personal service, new regulations demand that financial analysis is traceable and independent. Harnessing leading-edge technology from IBM® Watson® and IBM Cloud™, TheLogicValue created Julia, a virtual assistant that provides accurate, compliant and tailored advice on wealth management.
VIDEO: Rabobank partners with IBM to drive innovation
For industry front runners like Rabobank, pre-existing IT products usually don’t provide all that’s needed to support the company’s vision. So Rabobank formed a collaborative partnership with IBM to develop and test new solutions that help Rabobank achieve its forward-looking goals.
Colgate-Palmolive Pakistan
Colgate-Palmolive Pakistan’s iconic products bring bright smiles and clean clothes. In order to strengthen its capabilities, the company upgraded its SAP® ERP applications and migrated to the SAP HANA® database, powered by IBM® Power Systems™ servers.
Drillinginfo
When oil prices fell in 2014, many companies in the sector struggled to rally. Drillinginfo, a key source of information for the oil and gas industry, turned threat into opportunity by augmenting its offering with analytics. To deliver these new services effectively, the company worked with IBM to manage its storage infrastructure more effectively.
Inntopia
You’re trying to decide between two resorts for your next vacation, and you’ve visited both before. The same week, one resort shares an offer for a free room upgrade. Which one do you choose? Inntopia knows that the right offer at the right time can drive conversion, and uses IBM® Watson® Campaign Automation to engage guests with targeted outreach.
Tectrade
Cloud deployments and virtualization provide opportunities for businesses to unlock smarter operating models and sharpen their competitive edge—but present new challenges for data protection. To prevent disruption to clients’ operations, Tectrade uses IBM® Spectrum Protect™ and IBM Spectrum Protect Plus to complete over 2 million backups every month.
CDW LLC
When a customer faced a unique challenge in acquiring new technology, CDW turned to IBM® Global Financing to structure a 36-month lease designed to help the IT provider avoid upfront cash outlays, reduce overall customer costs, finance additional services, expand the engagement and deepen the ongoing business relationship.
Evolufarma
Inspiring customer loyalty is a constant struggle for pharmacies, as they rely on walk-in trade and capture limited insight into shoppers. To help pharmacies strengthen customer relationships and gain competitive advantage, Evolufarma built a powerful CRM solution on IBM® Cloud™ that detects customer needs and reveals opportunities for cross-selling.
Karantis360
With life expectancy increasing and families dispersing more widely, care of the elderly is a growing challenge. In response, Karantis360 developed solutions that combine sensors, machine learning, analytics and cloud technology to enhance the quality, transparency and accountability of care, helping individuals live independently for longer.
Brownells Inc.
Success in the global firearms industry depends on compliance with demanding, fast-changing regulations, all without compromising on the customer experience. Brownells ensures it can deliver by rapidly validating customer orders against local regulatory requirements using an automated rules engine—clearing the path to multi-million-dollar sales.
INTER Versicherungsgruppe
To sharpen its competitive edge, German insurer INTER Versicherungsgruppe (INTER) launched an AI chatbot that helps customers choose the right dental coverage and purchase the policy online. The chatbot and online channel offer a more convenient option for customers than calling the helpline, while saving time for INTER’s busy sales teams.
Ditto Bank
For challenger banks, the startup phase can be a make-or-break period. To help its teams focus on value-added service development, Ditto Bank worked with CSI to create a dedicated, single-tenant cloud platform on IBM® Cloud bare metal servers—offering high levels of security, scalability and availability for its core banking system and mobile app.
A1 Telekom Austria AG
Negotiating an enterprise telecoms contract is a complex process that involves multiple teams across the sales cycle—and sharing information effectively between these teams can play a vital role in closing a deal. To empower its sales personnel to collaborate seamlessly, A1 created a sales pipeline application based on IBM® Domino®.
Hayleys PLC
To maintain its market-leading position, Sri Lankan conglomerate Hayleys needed a clearer view of performance across its diverse lines of business. To adopt leading practices, Hayleys teamed with IBM® Services to deploy SAP S/4HANA®, running on IBM Power Systems™ servers and IBM Storwize® storage in four of its sectors.
SIFI
Ophthalmic firm SIFI targeted global expansion, but its ambitions were hindered by sluggish manual processes. Working with IBM Business Partner H.T. High Technology, SIFI deployed leading-edge SAP® solutions hosted on IBM® Cloud™ bare metal servers certified by SAP, which deliver speed, automation and cost-efficiency to drive international growth.
Singapore Press Holdings
Singapore Press Holdings (SPH) recently diversified and expanded its presence in the media, property and other sectors. To enhance business reporting, the company deployed IBM Cognos® Controller—boosting the efficiency of group-level consolidation processes.
Zurich Sigorta
When faced with new regulations around policy management, Zurich Sigorta seized the opportunity to go beyond basic compliance. The insurer created a secure digital repository for millions of policies and now offers customers online and mobile access to their documents—meeting regulatory demands, managing costs effectively and enhancing service.
VU Medical Center (VUmc)
With its storage requirements skyrocketing, VUmc needed to reevaluate its infrastructure to continue conducting cutting-edge research in a secure and cost-effective way. Working with partner E-Storage, the medical center helped researchers migrate from NAS drives to a centralized storage platform based on IBM® Spectrum Storage™ solutions.
itelligence Poland
itelligence Poland is transforming to become a pure-play cloud services provider, with new infrastructure-as-a-service and platform-as-a-service offerings, built on IBM® Power Systems™, IBM FlashSystem™ and Oracle Database. With the IBM solutions, itelligence Poland can help its clients to cut their Oracle licensing costs by up to 40 percent.
Papel San Francisco
Mexican paper manufacturer Papel San Francisco looked to grow its business – but to do so, it would need to adapt to huge seasonal peaks in demand. By moving its SAP® applications to IBM® Cloud™ bare metal servers, Papel San Francisco has gained the perfect combination of flexibility and cost-efficient operations to meet its business ambitions.
Targetprocess
When customers are lining up to use your services, it’s essential that you don’t let your popularity lead to a drop in quality. Targetprocess made sure that it could deliver exceptional service continuity for its agile project management application by moving to the IBM® Cloud™, gaining flexibility and scalability to support its growing business.
Copel
Facing double-digit growth, energy company Copel needed to ensure core systems were up to the challenge. By upgrading to two IBM® Power Systems™ E880C servers, the company gained 49 percent additional capacity for its Oracle Database workload without extra costs, and cut backup times by 43 percent, enabling higher uptime for key apps.
TOTAL
Drilling for oil is a complex and expensive business: delivering a new well costs millions of dollars. TOTAL partnered with IBM to build a real-time drilling event prediction solution that provides rapid, accurate insight into operations, helping to avoid non-productive time (NPT) and minimize the risk of having to abandon the well.
VIDEO: Rabobank achieves DevOps agility with the mainframe
Aiming to bring faster development and testing to its mainframe environment without sacrificing stability and scalability, Rabobank uses IBM DevOps solutions to automate end-to-end tests.
Revelwood
Data—all businesses have it, but knowing how to put it to best use isn’t always easy. Revelwood helps clients realize the potential of their information using data science solutions from IBM. With the newfound insights, firms are fine-tuning operational performance, building better customer experiences, and lifting sales and revenues to new heights.
Knight Transportation
Truck drivers regularly contend with bad weather conditions that can cause delays and unpredictability, and lead to accidents. To help teams reach their destination safely and on time, Knight Transportation has joined forces with The Weather Company®, an IBM Business, to deliver real-time weather alerts that help drivers avoid adverse conditions.
Aquafin NV enables design and research collaboration with IBM Aspera
To allow employees and its many engineering firm partners to reliably and securely exchange hundreds of files each day, Aquafin integrated IBM Aspera FaspexTM with the Alfresco content services platform. Since deploying the Aspera solution, users are able to upload studies, simulations, and video files, then share packages amongst different workgroups.
IBM Global Chief Data Office
IBM’s Global Chief Data Office selected IBM Data Risk Manager to provide a visual control center for executives and their teams. With its business-consumable dashboard, Data Risk Manager helps privacy and data officers across IBM uncover, analyze and visualize business risks around sensitive data so they can take corrective action.
Ilmarinen modernizes apps and accelerates change with IBM WebSphere Liberty and IBM Cloud Private
To continually deliver service enhancements to market at speed, Ilmarinen needed greater agility in its development environment. With help from IBM Business Partner Tieto, Ilmarinen eliminated development constraints by containerizing the process, transitioning to the IBM® WebSphere® Application Server Liberty Profile solution and choosing the IBM Cloud™ Private platform.
State of New Jersey Department of Community Affairs
IBM® Services is assisting the digital transformation effort of the New Jersey Department of Community Affairs (NJDCA), by delivering cloud-based Microsoft Dynamics 365 solutions supporting services for homeowners impacted by Superstorm Sandy and ensuring public safety with inspections of the Uniform Construction Code and International Fire Code.
The Seafood Innovation Cluster
Sea lice are the biggest threat to Norway’s wild salmon population, and to its valuable salmon farming industry. The Seafood Innovation Cluster worked with IBM to build AquaCloud, a new platform that gathers data from salmon farms across the country and uses sophisticated machine learning techniques to help predict and prevent sea lice outbreaks.
MultiChoice South Africa
The battle for audience share is intense in South Africa’s media market. To differentiate on customer experience, market-leading video entertainment company MultiChoice South Africa uses IBM® Watson® Assistant to support its call center agents and help ensure speedy customer services.
Clara Global School
Clara Global School worked with IBM Business Partner Comsense Technologies Pvt. Ltd. to use the IBM® Watson® Campaign Automation solution to create an end-to-end digital marketing management strategy. Clara Global School can now access essential reports and insights that can help it create more targeted and effective marketing campaigns.
Fitzsoft Applications
A new wave of affordable smartphones has invigorated the market for web and mobile apps in Zambia—creating opportunities for Fitzsoft Applications to provide cost-effective in-country development services. IBM® Cloud technologies give Fitzsoft a flexible, cost-effective platform that helps to bring new clients on board quickly.
Borgun
As new regulatory requirements become more frequent and demanding, payment services organizations must find efficient ways to comply without sending costs soaring. To limit exposure to compliance risks and clear the way for international expansion, Borgun uses IBM® Safer Payments to achieve a 360-degree view of its issuing and acquiring operations.
BBVA Compass
If you don’t know what data you have, how can you manage it effectively and generate value from it? BBVA Compass built a trusted foundation to reduce risk, drive compliance and spark new business insights by understanding its data, bringing it together in a central repository, and applying consistent policies for archiving and disposal.