New Stories

MultiChoice South Africa

Answers customer enquiries faster than ever with an AI-powered virtual assistant

The battle for audience share is intense in South Africa’s media market. To differentiate on customer experience, market-leading video entertainment company MultiChoice South Africa uses IBM® Watson® Assistant to support its call center agents and help ensure speedy customer services.

Nets

Expanding into new markets with a scalable, resilient platform for trading partner integration

Nets is growing its payment processing services into new markets—and when it comes to B2B integration, downtime isn’t an option. To provide the secure, scalable and highly available platform it needs to process billions of transactions per year, Nets relies on IBM® Watson® Supply Chain solutions to communicate seamlessly with its trading partners.

Exertis (UK) Ltd.

Gaining flexibility to drive business growth with IBM Global Financing

Leading IT distributor Exertis teamed with IBM® Global Financing for a flexible solution that supports the company in managing working capital more effectively, driving business growth, and meeting required reporting targets.

Mohawk College of Applied Arts and Technology

Helps students gain the analytics skills they need to succeed in the modern workplace

Employers are always on the lookout for the brightest talent from colleges and universities—and graduates who have data science and analytics skills are currently at the top of the most-wanted list. Mohawk College of Applied Arts and Technology uses IBM® Watson Analytics™ to provide business students with the experience they need to turn data into insight—and get ahead in today’s job market.

A Leading Insurer

Building a platform for smarter decisions with cutting-edge analytics technology

To measure risk, identify fraudulent activities and keep claims operations running smoothly, insurance companies must process and analyze vast amounts of complex data. That’s why a North American insurer is on a mission to gain unparalleled levels of insight by evolving its analytics capabilities with IBM® Analytics technology.

Autoglass® BodyRepair

Generating repair quotes 70% faster using visual recognition technology

Belron brand Autoglass® BodyRepair applied the IBM® Watson® Visual Recognition service to its website, eliminating the need to manually assess customers’ vehicle damage and generate quotes. The solution automatically scrutinizes and organizes customers’ uploaded images based on custom classifiers and uses its findings to determine repair costs.

The Bank of Punjab

Reducing risk and enhancing security with privileged management technology

To enhance security and eliminate the need to manually review privileged user activities on IT systems, The Bank of Punjab (BOP) engaged IBM Gold Business Partner Trillium Information Security Systems (TISS) to implement IBM® Security Privileged Identity Manager technology. The solution centrally manages and audits privileged identities, reducing the bank’s risk to internal threats.

Fuga Technologies

Unlocks creativity and generates million-dollar savings for marketers with cloud-based design-as-a-service

Creating marketing materials can be a time-consuming task that distracts graphic designers from more valuable creative work. Fuga Technologies uses IBM® Cloud™ to host an innovative solution that automates repetitive design tasks, cutting manual processes by 90 percent and helping businesses unleash their designers’ creativity at much lower costs.

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