A new agentic ITOps platform turning insight into action
Overview
Run your entire system with clarity and control
IBM Concert® is an agentic IT Ops platform that creates an adaptable, unified operational layer across your environment. It connects signals, generates shared context, and coordinates action across teams and tools, so your entire system operates as one. With cross-domain intelligence, Concert helps you reduce risk, maintain business continuity, improve performance, and optimize cost across the stack.
Powered by agentic AI, it surfaces what matters, prioritizes by business impact, and orchestrates action through governed workflows.
Benefits
Features
Key capabilities
Full-stack observability to detect issues faster and improve reliability
Concert Observe delivers real-time, full-stack visibility across environments, without adding unnecessary silos. By connecting telemetry into a shared context, teams can see system impact, identify issues faster and make decisions with complete awareness.
Unified operations. Faster response.
Concert Operate delivers unified execution across teams and tools. With incident response and workflows that use shared context and governance, teams move from reactive firefighting to guided, scalable actions.
Optimized resources, smarter decisions
Concert Optimize aligns resources to immediate demand, optimizing performance and costs. It analyzes applications, infrastructure and cloud signals, enabling efficient, system-wide operations while managing overprovisioning or risk.
Understand risk holistically
Concert Protect continuously identifies operational exposures across code, runtime, infrastructure and dependencies. With risk prioritization based on business impact, teams can mitigate vulnerabilities, compliance gaps and certificate expirations early.
Connect signals. Reduce risk.
Concert Resilience helps support reliability and faster recovery through integrated response. It unifies telemetry across domains for resilience posture and guided remediation, reducing downtime, accelerating recovery and strengthening system reliability.
Low-code workflow automation
Concert Workflows turns operational context into governed execution, coordinating action across existing tools and teams. It replaces isolated automations and manual handoffs with system-wide workflows that keep execution controlled and transparent.
Use cases
- Prevent
- Resolve
- Scale
- Govern
Improve reliability and prevent disruptions
Systems don’t fail in isolation; they degrade across applications, infrastructure and dependencies. Concert creates shared context across domains, connecting signals into a unified view so teams can detect early warning signs, understand impact and act before users feel it.
Find root cause and resolve problems faster
Unify application, network, synthetic, and GenAI signals into a single operational view so teams share context, not alerts. AI-powered workflows guide users from insight to action, automating targeted remediation across tools and domains.
Reduce risk and operate with confidence
Performance and cost ingest compute, Kubernetes, AI and hybrid cloud telemetry into a shared view of demand versus capacity, then translate insights into automated, resource-right-sizing actions. Concert closes the loop from insight to action across infrastructure, cloud and AI workloads.
Reduce risk and operate with confidence
Enrich observability with real-time risk signals (vulnerabilities, certificates, compliance, and change-impact) so all teams share the same risk posture. AI-generated workflows automate and orchestrate remediation actions across security, ops and change systems, turning insight into compliant, auditable action.