IBM named a leader in Gartner’s Magic Quadrant for Intelligent BPM Suites, 2019
IBM named a leader in Gartner’s Magic Quadrant for Intelligent BPM Suites, 2019 Get the report
What is IBM Business Automation Workflow?
IBM Business Automation Workflow is software that combines business process management and case management capabilities in a single integrated workflow solution. It unites information process, and users to provide a 360-degree view of work to help drive more successful business outcomes. Business Automation Workflow on Cloud provides the same capabilities as the on-premises offering, within a ready-to-use, cloud-based environment hosted in IBM Cloud data centers and managed by IBM.
Benefits
Integrated process and case management
Consolidate and standardize task work for easier prioritization. Combine process-centric and case-centric work in repeatable business workflows to meet wider enterprise needs.
Improved customer service
Expedite client engagement by providing workflow participants and case workers with access to systems, information and analytics. Speed transactional workflows and case resolutions.
Enhanced decision making
Use built-in visibility and powerful analytics to identify the best actions to resolve cases quickly and improve collaboration between IT and business teams.
Manageable initial startup costs
Start projects small with low startup costs and a subscription-based consumption model, then grow and scale smoothly from initial project to enterprise-wide program.
Self-service portal
Get easy access to the development, testing and runtime environments within Business Automation Workflow on Cloud.