IBM named a leader in Gartner’s Magic Quadrant for Intelligent BPM Suites, 2019
What is IBM Business Automation Workflow?
The backbone of the digital business automation (DBA) platform, IBM Business Automation Workflow (BAW) is a robust, flexible workflow solution. Building on the rich history of IBM Business Process Manager and IBM Case Manager, BAW unites information, process and users to provide a 360-degree view of work to help drive more successful business outcomes.
Business Automation Workflow supports a hybrid cloud strategy and can be deployed in private cloud, public cloud or on premises. IT also supports a SaaS environment through Business Automation Workflow on Cloud, which provides the same capabilities in a ready-to-use environment hosted in IBM Cloud® data centers and managed by IBM.
A no-code capability of Business Automation Workflow, IBM Automation Workstream Services, allows business users to create lightweight workflows that increase productivity in remote or in-person environments. Workstream Services is available as part of the IBM Cloud Pak® for Automation.
Integrated process and case management
Consolidate and standardize task work for easier prioritization. Combine process-centric and case-centric work in repeatable business workflows to meet wider enterprise needs.
Improved customer service
Expedite client engagement by providing workflow participants and case workers with access to systems, information and analytics. Speed transactional workflows and case resolutions.
Enhanced decision making
Use built-in visibility and powerful analytics to identify the best actions to resolve cases quickly and improve collaboration between IT and business teams.
Manageable initial startup costs
Start projects small with low startup costs and a subscription-based consumption model, then grow and scale smoothly from initial project to enterprise-wide program.
Get easy access to the development, testing and runtime environments within Business Automation Workflow on Cloud.
Which option is right for you?
Cloud Express edition
Low-cost entry point to get started in the cloud
Cloud Enterprise edition
Scalable experience to start or expand workflow capabilities into the cloud
Perpetual license-based entry point solution, ideal for initiating workflow projects