IBM Business Automation Workflow

AI-powered workflow automation — from first task to fully executed work, anywhere, anytime.

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Automate your workflows to increase productivity and efficiency

IBM Business Automation Workflow, a key capability of IBM Cloud Pak® for Business Automation, digitizes and automates complex processes to streamline workflows, boost productivity, and reduce operational costs through AI‑powered optimization.

AI Agents for Knowledge Workers

Empower teams to complete work faster using natural language commands, AI-generated task summaries, and intelligent multi-step actions like task reassignment and workflow updates.

Agentic AI for Autonomous Task Execution

Combine deterministic workflows with probabilistic AI capabilities to enable intelligent task execution within governed business processes using natural language interactions and AI-driven automation.

Integration with AI Agents via MCP

Standardize and scale automation by connecting Business Automation Workflow with AI agents—including watsonx Orchestrate®, Claude, and Copilot—through the open Model Context Protocol (MCP).

Gain deeper visibility and insights

Monitor workflow performance with contextual operational data through IBM Business Automation Insights (BAI) for smarter decisions, real-time visibility, and continuous process optimization.

Watch Business Automation Workflow in Action

Client stories

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First Canadian Title (FCT)
Reduced the turnaround time for new title insurance applications from 2 weeks to 15 minutes by automating process flows.
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Sol Caribbean Ltd.
Streamlined approval time for major projects from weeks to one week or less through workflow automation.
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Asian Paints Limited
Deployed automation to simplify and accelerate the sales process to drive revenue growth.
Take the next step

Try IBM Business Automation Workflow at no cost.

  1. Start your 30-day trial