Artificial Intelligence
See Qantas’ history remastered with AI and IBM Power Systems
Authors: Nirandika Wanigasekara, AI Practitioner, Adam Makarucha, AI Practitioner, Ben Swinney, AI Technical Specialist, IBM Systems 2020 is an iconic moment in Qantas’ history, marking 100 years of flying. However, with current travel restrictions hampering their celebrations, IBM saw an opportunity to bring the last century of flight back to life for the Qantas team […]
New Documentary – Beyond COVID: Emerging Smarter
Author: Jodie Sangster, Chief Marketing Officer, IBM Australia & New Zealand The ambition for most of us right now is to live in a world beyond the grips of COVID-19. While this year has presented all of us with incredible challenges, it has also created unique opportunities for businesses, governments and leaders across our society […]
Making sense of machine learning
Originally published on The Australian. Artificial intelligence is increasingly powering life’s touchpoints from Spotify playlists to approving home loans. The benefits are clear but only if we understand them. When Nick Kyrgios met Rafael Nadal in a packed centre court at Wimbledon 2019, it was always going to be a tempestuous affair. The fiery Australian went […]
POWERful Contextual Bandits are helping us to emerge smarter
For most organisations, making real-time decisions can be challenging, primarily because the required data resides in silos; on-premise systems, public clouds, and private clouds. As a result, when the pandemic hit us, most organisations weren’t prepared to dynamically respond to changes in their customers’ preferences and circumstances. For instance, many grocery stores in Australia and […]
Can a bot named Sam help citizen scientists save our seas?
A custom data platform and AI tools help UNEP plumb the depths of global water pollution By Jennifer C. Clemente With his furrowed brow and direct gaze, Sam pauses thoughtfully before answering a seemingly innocent question: “Why do you care about marine litter?” “Good question. I care because the people who created me, the men and […]
Designing Intelligent Workflows inside IBM Garage
Author: Kim Bartkowski, Design Principal, iX, Global Business Services, IBM A/NZ In my last post, I introduced a new blueprint framework our teams in the IBM Garage are using to create Cognitive Enterprises using AI. In this article, I will be talking about a new design practice and complimentary artefact to a Cognitive Enterprise Blueprint […]
Diversity needed to tackle the inherent bias in artificial intelligence
AI is designed to make our lives easier. But there’s a big problem when the people who design the systems program in their own bias. Social distancing has been one of the most significant themes of 2020, and it’s not limited to human contact. In June, three technology giants distanced themselves from the multibillion-dollar business […]
The design blueprint for an intelligent enterprise
Author: Kim Bartkowski, IBM Design Principal, IBM iX A/NZ, Global Business Services Bringing together enterprise strategy and human-centred design can help scale and mature your company’s AI transformation. At IBM, it’s no surprise that we talk about AI. A LOT. It’s been a part of our everyday reality for some time. Our design teams are […]
Why AI requires ethical consideration
Author: Ross Farrelly, Segment Leader, Data Science and Artificial Intelligence IBM Global Markets – Cloud Sales Business leaders agree that AI should be used ethically, and many believe in its potential to do good both in business and in broader society. But how do we ensure that our AI is making ethical decisions on our […]
New ways of working are here to stay thanks to COVID-19
While video calls with our colleagues might be the norm right now, COVID-19 has forever changed the way every industry works. Business, as we know it, will never be the same post-COVID-19. Companies all around the world have been pivoting with unprecedented speed as they adapt to new ways of working in a bid to […]
Telstra turns AI into digital transformation
Author: Shabana Yunus, Project Manager, Account Based Marketing(ABM), IBM Global Markets Australia’s largest telecommunications company, Telstra, is undergoing a massive digital transformation, and at the heart of their efforts are customers. With a presence in 20 countries, in Australia, the telco provides 18.3 million retail mobile services, 3.7 million retail fixed bundles and standalone data […]
A new AI agent gives voice to a Samoan community
Author: Steve O’Donnell, IBM New Zealand’s Managing Partner for Global Business Services An AI-powered agent named Tala may open the door on a new way of measuring sentiment and getting feedback from New Zealand’s ethnic communities. Developed and designed by Beca, one of Asia Pacific’s largest advisory, design and engineering consultancies, The Talanoa Project is […]