Artificial Intelligence

With AI-powered translation, industries look to speak every customer’s language

Author: Jordan Teicher, Content Producer, IBM Industries and and Joseph Rakowski   When Aussie, Danny May’s passport was stolen during a business trip to China, he had to think quickly to try to recover it. So he downloaded a translation app on his phone, searched for some Chinese phrases that might help explain his situation, […]

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Guided by a sense of purpose

Author: David La Rose, Managing Director at IBM Australia and New Zealand I felt particularly proud to be an IBMer when I sat down to watch the ABC’s Catalyst Program talking about the advances we are making in robotics and the impact it’s having on the lives of so many Aussies. On the show, Dr […]

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Smart lakes in the fight against Red Tide

Author: Isuru Fernando, Country Analytics & Artificial Intelligence Leader, IBM New Zealand Around the world, Red Tide is negatively impacting our environment, including in Australia and New Zealand. This year on the Florida coast at least a hundred manatees, a dozen dolphins, thousands of fish and 300 turtles were all suspected to have died due […]

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Using AI to find a needle in a haystack – in seconds

Author: Bratin Sarkar, APAC Communication Sector Marketing Leader Awarded IDC Digital Disruptor of the Year (2017), Australia-based global start-up media company Oovvuu is winning business with more than 90 world-leading broadcasters and publishers (including the BBC, Bloomberg, Al Jazeera, Press Association, Deutsche Welle, TechCrunch and Reuters). Sourcing video content from its partners, Oovvuu uses artificial […]

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How AI is breathing new life into te reo Māori

Author: Jason Lovell, Reobot creator “Kia ora!” – Whether you’re Māori or not using this greeting says so much about New Zealand and how proud we are of our unique culture. Although, it hasn’t always been this way. It’s only in recent years that we’ve really started to take steps to make sure it remains […]

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Using AI to address the cybersecurity skill shortage

Author – John Martin, IBM New Zealand security practice leader Humans are the weak link when it comes to cybersecurity – over 90% of security incidents are attributable to human error. This is when people do things like click on a bad link, open an attachment which is laden with malware or fail to change […]

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The Marriage between AI and Automation

Author: David Thurkle | Offering Lead, Cognitive Process Automation Integrating intelligent automation across an enterprise can transform the customer experience, increase productivity, reduce costs and reshape the world – but what else can automation do when enhanced by AI? It can enable visibility and insight across hundreds of processes, allowing employees to spend more time […]

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Q: What do consumers want? A: Seamless digital interactions

Author: Brent Davids | IBM ANZ Business Development Executive & Customer Cognitive Care Leader “Nothing is more frustrating than hearing that robotic voice on the other end of the phone line telling me I have progressed further in a queue that I didn’t even want to be in the first place.” Today’s customers demand quick, […]

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Could your next employee be an AI-powered digital human?

Written by: Jordan Teicher, Content Producer, IBM Industries This story is part of Big Thinkers, a series of profiles on business leaders transforming industries with bold ideas. “Humans can communicate in lots of ways,” said Greg Cross. “But when we actually want to have important conversations we always do those face to face.” Cross, the […]

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We need a more open debate on AI and ethics in the boardroom

Author: Peter Collins, director, Centre for Ethical Leadership With spending on artificial intelligence forecast to reach $57.6 billion in 2021 — up from $12bn last year — it’s no surprise that nearly 85 per cent of executives believe AI will bring competitive advantage to their organisations. However, as the adoption of AI accelerates, the ethical […]

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The human face of Artificial Intelligence

Written by: Isuru “Issy” Fernando. IBM’s leader on Artificial Intelligence and Cognitive Computing in New Zealand. New Zealand’s national carrier Air New Zealand is known for reimagining customer experience and using technology in unexpected ways. They have consistently achieved global recognition as one of the top airlines in the world. Air New Zealand has now […]

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IBM + MIT =

Written by: Anne Nicholson, Brand Strategy Lead IBM A/NZ IBM + MIT = our inner geeks are dancing for joy at the news that IBM is partnering with the world renowned Massachusetts Institute of Technology (MIT). Our plans are to set up a 10-year, US $240 million investment to create the MIT–IBM Watson AI Lab […]

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