artificial intelligence

Workflow automation: 25 years of tried-and-true success

1993 was a year of dynamic changes in politics and culture. It was also the year that IBM released its flagship enterprise workflow automation software: IBM FlowMark. Since then, workflow automation technology has emerged as the leading front-end solution for enterprise digital transformation initiatives. IBM continues to provide leading solutions for designing and managing workflows to […]

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How artificial intelligence can help unlock data

Every company houses an iceberg of data. Above the surface floats the information that is used. Under the surface lies a massive collection of unused data that is practically invisible to employees. For many companies, the value of this data is almost incalculable. Unlocking it could be a game changer, and artificial intelligence (AI) could […]

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How to transform customer experiences with cognitive call centers

Customer data and insights can help steer companies to new levels of innovation, engagement and profit. And, most organizations are sitting on a gold mine of customer data. But, it’s how customer data is used that matters. How is your organization collecting and using customer insights? Are you using it to create the most engaging […]

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AI, flows and App Connect Enterprise: The day one Dreamforce rundown

At Dreamforce 2017, IBM has been focusing on how to help every client make smarter decisions faster. The ability to access the right data, apply new insights and extract unique insights is what drives differentiated outcomes. But we are helping you take this capability one step further. The partnership between IBM and Salesforce provides an […]

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How to make AI a reality with App Connect

Artificial Intelligence (AI) is a big deal. IDC predicts widespread adoption of AI across multiple industries, with worldwide revenues increasing from “nearly $8.0 billion in 2016 to more than $47 billion in 2020,” according to a prediction from IDC. And AI has arrived for integration solutions. Here’s why. AI and the digital revolution The growing […]

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The future is all cloud and AI

Digital transformation has become an ongoing process rather than a one-time goal, with market-attuned companies continually on the hunt for the next big technology shift that gives them a competitive advantage. That next big shift is the fusion of artificial intelligence and cloud computing, which promises to be both a source of innovation and a […]

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Augmenting versus artificial intelligence at World of Watson

“Wow” is right. More than 16,000 clients, partners, sponsors, and IBMers gathered in Las Vegas last month to witness the expanding World of Watson (WoW). Watson is five years old this year and, as highlighted in IBM CEO and Chairman Ginni Rometty’s keynote address, “A World with Watson,” it’s already making huge contributions to healthcare, […]

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