Industry

What deployment option is best for automating work?

Companies frequently use automation to solve complex problems for their business transformation projects. When your company adopts an automation solution, you’re often not looking to solve just one problem. You’re looking to streamline entire business processes to improve customer outcomes and reduce costs. In today’s remote computing environment, businesses need the flexibility to deploy automation […]

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The “worst customer experience ever” and how automation could have saved it

When it comes to automation buzz, people talk a lot about the broad effects, such as time and cost savings. You can quickly hire the right talent, deliver the right customer experience, and so on. There’s also fear (or enthusiasm) about how automation will negatively (or positively) impact jobs and the future of society. People […]

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Evolufarma modernizes Spanish pharmacy industry with the help of IBM Cloud

Visiting a pharmacy in Spain can feel like stepping back in time. Most pharmacies do no marketing at all, nor do they record who walks through their doors, who buys something, what they purchase, whether they found everything they needed or whether they ever visit again. Of course, any business that has such a limited […]

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Modeling decisions: Making decision automation as easy as choosing what to wear

What should I wear today? Well, it depends. What’s the weather like? Better check the weather report. Any special occasions? Check the calendar. What’s in the closet? Let’s take a look. It may seem strange to compare decision modeling to what-to-wear choices, but there is a connection. It’s about identifying smaller, intermediate decisions, and the […]

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How to make the move from basic to intelligent business process automation

According to a recent IBM Institute for Business Value (IBV) report on the evolution of process automation, organizations can be separated into three groups based upon the types of business process automation they use. 52 percent of organizations surveyed are employing basic process automation, which is the automation of simple applications and data management tasks […]

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Near East Bank modernizes credit application process with IBM BPM

No one wants to wait weeks to more than a month to find out if their credit application is approved. For the applicant, it can mean lost opportunities. For a bank, it’s lost business. Near East Bank knew that if it wanted to compete with larger banks that had moved to electronic processing, it would have […]

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How the IBM Garage helps large enterprises be as nimble as startups

Large enterprises often have the advantage of established markets, economies of scale and real-world experience, but startups have benefited from the unrelenting power of agility. Moving swiftly, startups introduced new apps and services that forever altered customer expectations. These entrepreneurial endeavors are disruptors that have been changing the world. Until now, enterprises have struggled to […]

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Fuga Technologies redefines design with cloud-based automation

Every business needs to market its services to attract potential clients, but for highly skilled graphic designers, developing promotional materials can be a dull, time-consuming process. Instead of focusing on creative work, they must spend hours resizing images, adjusting text and repositioning items to fit different formats. Leaders at Fuga Technologies, an innovative IT startup […]

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3 ways cloud is transforming the banking industry

Banking firms have many of the same IT challenges of any other industry: infrastructure scalabity requirements, the need for application modernization and a pressure to use data to build better customer experiences. At the same time, banking firms also face some of the most stringent security and compliance standards of any industry. Cloud technology can […]

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European insurer NOVIS chooses IBM Cloud for global expansion

NOVIS Insurance Company is a Slovakia-based insurer with a quickly growing footprint. With operations in Slovakia, the Czech Republic, Austria, Germany, Hungary, Poland and Finland, the company expanded to Italy in 2017, then Sweden and Iceland earlier this year. “With plans to expand its insurance service to other countries and offer it worldwide, NOVIS needed […]

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The future of automating all types of work

There‘s a lot of excitement about business automation these days and for good reason. Developments including artificial intelligence, machine learning and robotic process automation bring the promise of transforming work as we know it. Those transformed work processes will operate in a completely different way: fully automated and autonomous, with smart machines doing the work. […]

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4 exciting things about the future of automating work

The future of artificial intelligence cannot be successful without the development of automation. These two processes work together, promising to increase productivity and efficiency in the workplace. At the same time, many worry about the loss of jobs — and potential economic downfall — if robots and other automated technologies take over the digital marketplace. […]

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