Fix Readme
Abstract
README documentation for IBM Tivoli Monitoring for Version 6.3.0 Fix Pack 7 Service Pack 1 including installation-related instructions, prerequisites and corequisites, and list of fixes.
Content
Important items to be aware of in this maintenance release:
- IBM Tivoli Monitoring version 6.3.0 Fix Pack 7 Service Pack 1 is intended to be applied to an existing 6.3.0 Fix Pack 7 install base. However, installing via Service Pack 1 allows the OS Agents running versions previous to 6.30 Fix Pack 7 (e.g. 6.30 Fix Pack 5) to be upgraded directly to the Interim Fix version included. Also for the OS agents a pristine install is available via either remote deploy or the exportbundles option of tacmd:
LZ Monitoring Agent for LinuxOS (6.30.07.02)
NT Monitoring Agent for Windows OS (6.30.07.02)
UX Monitoring Agent for UNIX OS (6.30.07.03)
See techote http://www.ibm.com/support/docview.wss?uid=ibm10883078 for more information. - This is a cumulative service pack for ITM Tivoli Monitoring, Version 6.3.0 Fix Pack 07. This service pack is provided as an official maintenance release and contains updates for Server components, shared components, and OS Agents.
- The following packages have been upgraded in the service pack.
- The Java RunTime Environment (JRE) packages that are shipped with IBM Tivoli Monitoring have been upgraded to the following:
- 1.7.0 SR10 FP35 for CANDLEHOME on AIX, HP-UX ia64, Linux, Solaris, and Windows
- 1.6.0 SR16 FP65 for CANDLEHOME HP-UX PA-Risc
- 1.7.1 SR4 FP35 for Tivoli Enterprise Portal (TEP) browser clients
- The Java RunTime Environment (JRE) packages that are shipped with IBM Tivoli Monitoring have been upgraded to the following:
- For new platform support (see New Features) this service pack can be used to patch copies of 630 FP7 pristine install media (see here)
- Please be sure to read the section "Prior to installation" before proceeding with this installation.
- Some APAR fixes in this maintenance release require you to take manual steps in order to apply them. Refer to this Technote for information and guidelines
http://www.ibm.com/support/docview.wss?uid=swg21429029
Contents
Download information
Prerequisites and corequisites
Known issues
Known limitations
Installation information
Prior to installation
Installing
Performing the necessary tasks after installation
Additional installation updates
Troubleshooting installation problems from the Support site
Additional Information
New Features
Documentation Updates
List of fixes
Copyright and trademark information
Document change history
addition to OS and other agents.
(NOTE: System must already be updated to 630 Fix Pack 7 for the above components)
1. For Unix/Linux installs:
cd <TEMP>/6.3.0.7-TIV-ITM-SP0001
./sppatch -h $CANDLEHOME -i `pwd`
Note: For TEPS on zLinux reconfigure the TEPS after applying the service pack
2. For Windows installs:
cd <TEMP>/6.3.0.7-TIV-ITM-SP0001/
sppatch.exe -h %CANDLE_HOME% -i %cd%
If the patch installs successfully, sppatch should return the following
message:
-----------------------------------
Systems without any of AS MS CQ SY SH CW or CJ components can be directly updated
from a version earlier than 630 Fix Pack 7 directly to Version 630 Fix Pack 7 Service
Pack 1 for the following included components:
LZ NT UE UX AX/GL GS JR/JM CI AC
Note: This will update the OS agent as well as the components listed
above that are currently installed1
1. For Unix/Linux installs:
cd <TEMP>/6.3.0.7-TIV-ITM-SP0001
./sppatch -h $CANDLEHOME -i kui_<platform>_tecm_if0006.tar
where <platform> is as reported for the "Product (ui)" line from running:
$CANDLEHOME/bin/cinfo -p ui
e.g.
# $CANDLEHOME/bin/cinfo -p ui
*********** Wed Apr 3 17:36:00 EDT 2019 ******************
User: root Groups: system bin sys security cron audit lp idsldap
Host name : itmmtlpm2 Installer Lvl:06.30.07.00
CandleHome: /opt/IBM/ITM
***********************************************************
Platform codes:
aix536 : Current machine
>>>> aix536 : Product (ui)
tmaitm6/aix536 : CT Framework (ax)
2. For Windows installs:
cd <TEMP>/6.3.0.7-TIV-ITM-SP0001/
sppatch.exe -h %CANDLE_HOME% -i kui_winnt_tecm_if0006.cab
If the patch installs successfully, sppatch should return the following
message:
"Command completed successfully"
New Features
Documentation Updates
List of fixes
Copyright and trademark information
Document change history
Download Information
Information on downloading IBM Tivoli Monitoring Version 6.3.0 Fix Pack 7 Service Pack 1:
http://www.ibm.com/support/docview.wss?uid=ibm10729791
Prerequisites and corequisites
The service pack should be applied to an existing IBM Tivoli Monitoring 6.3.0 Fix Pack 7 installation. 6.3.0 Fix Pack 7 is available as both a pristine and upgrade install:
https://www.ibm.com/support/docview.wss?mhq=6.3.0-TIV-ITM-FP0007&mhsrc=ibmsearch_a&uid=swg24041633
Known issues
Remote deploy installs (createnode, updateagent) may fail for Red Hat Enterprise Linux 6 releases. Please ensure you have the latest available ksh rpm for your system if the remote deployment fails and try again or try local installation.
Known limitations
The following limitations are unique to this service pack.
None.
Installation information
Prior to installation
Before proceeding with the installation process, please make note of these important points:
- Assign CANDLEHOME environment variable (Unix/Linux only)
Before installing this service pack on Unix systems, make sure that the
environment variable $CANDLEHOME is set to the IBM Tivoli Monitoring
installation directory.
Note: The directory /opt/IBM/ITM is the default installation directory.
For example:
> CANDLEHOME=/opt/IBM/ITM
> export CANDLEHOME
- Transfer the appropriate archive file:
6.3.0.7-TIV-ITM-SP0001.tar or 6.3.0.7-TIV-ITM-SP0001.zip
to a temporary directory on the system that contains the code to be
updated. For the purpose of this README, the symbol <TEMP> represents
the fully qualified path to this directory.
Note: On Windows, this includes the drive letter.
Expand the archive file using the tar command on UNIX systems or
an unzip utility on Windows systems. This creates a directory
structure that contains fixes for all of the supported platforms.
- As a best practice, it is recommended that all running IBM Tivoli Monitoring processes be stopped manually prior to performing an upgrade from a previous version or maintenance level to this service pack level. For systems with TEMS or TEPS installed, the service pack installer will not allow installation until the TEMS and/or TEPS are stopped. While the upgrade installer will attempt to stop all other running processes, there are times when a running process will fail to stop and lead to unexpected upgrade failures if the upgrade is allowed to continue. If any process fails to stop during a manual shutdown, restart the system before proceeding with the upgrade.
- Before upgrading, execute the cinfo/KinCInfo command per the instructions in the section entitled Validating what you installed. After the install completes, this will help in validating the installation. Once you complete the install, continue with the next section entitled Performing the necessary tasks after installation.
- The following information applies to users upgrading on UNIX or Linux using a non-root userid for the management server and portal server. These steps assume the itmuser userid and itmgrp group have been created.
- Perform the management server and portal server upgrade while signing on as user itmuser.
- During the installation of gskit, enter the root password when prompted.
- After the installation completes, run "SetPerm -a" as user root.
- Optionally, if management server security was enabled, run "SetPerm -s" as user root to re-enable management server security.
- Add application support to the hub management server.
- Configure the portal server as user root (this step will run InstallPresentation and add application support on the portal server).
- Execute the following command as user root to change the ownership of all files in $CANDLEHOME to user itmuser and group itmgrp:
chown -Rf itmuser:itmgrp $CANDLEHOME
- Run "SetPerm -a" as root user again.
- Optionally, if management server security was enabled, run "SetPerm -s" as user root to re-enable management server security.
- Start the hub management server and portal server as user itmuser.
- The following information applies to users upgrading on Windows systems.
Ensure you are logged on locally to the Windows machine with a userid that has administrator rights. - The following are recommended steps to facilitate recovery of the Tivoli Enterprise Management Server (TEMS) or the Tivoli Enterprise Portal Server (TEPS) in the case where problems are encountered during the installation of this service pack.
Management Server
-
Run the pdcollect utility to gather all of the current logs and environment files. These backups can be used for reference, if needed, after the upgrade. The "tacmd pdcollect -help" command can be issued to obtain the syntax for the pdcollect utility.
-
If using the ITMSuper tool, run the tool to take a snapshot of the entire ITM infrastructure prior to the install of this fix pack.
Portal Server
-
Run the migrate-export.bat (Windows) or migrate-export.sh (UNIX/Linux) to backup the contents of the portal server database. This snapshot will allow for recovery of the database back to the point prior to installing this service pack maintenance.
-
Run the pdcollect utility to gather all of the current logs and environment files. These backups can be used for reference, if needed, after the upgrade. The "tacmd pdcollect -help" command can be issued to obtain the syntax for the pdcollect utility.
-
If using the ITMSuper tool, run the tool to take a snapshot of the entire ITM infrastructure prior to the install of this fix pack.
-
Installing
For Updating systems with any of: AS MS CQ SY SH CW or CJ components installed (usually TEMS/TEPS) inaddition to OS and other agents.
(NOTE: System must already be updated to 630 Fix Pack 7 for the above components)
1. For Unix/Linux installs:
cd <TEMP>/6.3.0.7-TIV-ITM-SP0001
./sppatch -h $CANDLEHOME -i `pwd`
Note: For TEPS on zLinux reconfigure the TEPS after applying the service pack
2. For Windows installs:
cd <TEMP>/6.3.0.7-TIV-ITM-SP0001/
sppatch.exe -h %CANDLE_HOME% -i %cd%
If the patch installs successfully, sppatch should return the following
message:
"Command completed successfully"
For Updating Agent only systems-----------------------------------
Systems without any of AS MS CQ SY SH CW or CJ components can be directly updated
from a version earlier than 630 Fix Pack 7 directly to Version 630 Fix Pack 7 Service
Pack 1 for the following included components:
LZ NT UE UX AX/GL GS JR/JM CI AC
Note: This will update the OS agent as well as the components listed
above that are currently installed1
1. For Unix/Linux installs:
cd <TEMP>/6.3.0.7-TIV-ITM-SP0001
./sppatch -h $CANDLEHOME -i kui_<platform>_tecm_if0006.tar
where <platform> is as reported for the "Product (ui)" line from running:
$CANDLEHOME/bin/cinfo -p ui
e.g.
# $CANDLEHOME/bin/cinfo -p ui
*********** Wed Apr 3 17:36:00 EDT 2019 ******************
User: root Groups: system bin sys security cron audit lp idsldap
Host name : itmmtlpm2 Installer Lvl:06.30.07.00
CandleHome: /opt/IBM/ITM
***********************************************************
Platform codes:
aix536 : Current machine
>>>> aix536 : Product (ui)
tmaitm6/aix536 : CT Framework (ax)
2. For Windows installs:
cd <TEMP>/6.3.0.7-TIV-ITM-SP0001/
sppatch.exe -h %CANDLE_HOME% -i kui_winnt_tecm_if0006.cab
If the patch installs successfully, sppatch should return the following
message:
"Command completed successfully"
Performing the necessary tasks after installation
Post Installation Steps
For systems with TEMS/TEPS updated lz support components,
configure for application support updates.
For Unix/Linux:
If system has a TEMS installed, reload support
$CANDLEHOME/bin/itmcmd server start <tems_name>
$CANDLEHOME/bin/itmcmd support -t <tems_name> -s NONE lz
If system has a TEPS installed reconfigure CQ and CW:
$CANDLEHOME/bin/itmcmd config -A cw
For all TEPS platforms except zLinux (ls3266):
$CANDLEHOME/bin/itmcmd execute cq 'runscript.sh loadSupport.sh lz'
For zLinux (ls3266):
$CANDLEHOME/bin/itmcmd config -r -y -A cq
For Windows:
If system has a TEMS installed, no additional action is required
If system has a TEPS installed, reconfigure for LZ App support and CW:
Reconfigure Browser Portal Client (CW) via "Manage Tivoli Enterprise Monitoring Services"
Update lz TEPS support
cd /d %CANDLE_HOME%\CNPS
loadSupport.bat lz
Validating what you installed
You can validate your installation by running the KinCInfo command on Windows systems or the cinfo command on Linux or UNIX systems. If you run these commands before and after your upgrade, you can clearly see the component versions that have changed.
For service pack fixes, only components that have been updated during this release have the latest listed level. Note that the version number can be different across components depending on the level of maintenance included. If a component has not been updated, the command will report the GA version. There is no need to upgrade this component if your system is at the listed level, the install programs will automatically handle this.
Note: The KinCInfo and cinfo command output examples in the sections that follow show all service pack components that can be updated (highlighted). If you do not have all of these components installed, then components not installed will not be displayed in the output of these commands.
Sample output for the KinCInfo command on Windows systems
The following example shows the output of the KinCInfo -t command on a Windows server.
************ Monday, April 29, 2019 02:23:35 PM ************* User : Administrator Group : NA Host Name : ITMMTVM11 Installer : Ver: 063007060 CandleHome : C:\IBM\ITM Installitm : C:\IBM\ITM\InstallITM ************************************************************* ...Product Inventory PC PRODUCT DESC PLAT VER BUILD INSTALL DATE AC KAC(64-bit) CMA/32/64 Bit Agent Compatibility Package WIX64 06.30.07.06 201904140619 20190429 0955 CJ TEPD App Support/Tivoli Enterprise Portal Desktop Clien WIX64 06.30.07.03 sp1 20190426 1717 CQ KCQ(64-bit) CMA/Tivoli Enterprise Portal Server Agent WIX64 06.30.07.00 d6350a 20190426 1717 CQ TEPS App Support/Tivoli Enterprise Portal Server WIX64 06.30.07.03 sp1 20190426 1717 CW TEPB App Support/Tivoli Enterprise Portal Browser Clien WINNT 06.30.07.03 sp1 20190426 1717 GL KGL(64-bit) CMA/Tivoli Enterprise Monitoring Agent Fram WIX64 06.30.07.08 201904111709 20190429 0955 GL KGL(32-bit) CMA/Tivoli Enterprise Monitoring Agent Fram WINNT 06.30.07.08 201904111709 20190429 0955 HD KHD(64-bit) CMA/Warehouse Proxy Agent WIX64 06.30.07.00 d6350a 20190426 1717 KF KKF(32-bit) IEH/IBM Eclipse Help Server WINNT 06.30.07.00 d6276a 20190426 1717 MS TEMS App Support/Tivoli Enterprise Monitoring Server WIX64 06.30.07.03 sp1 20190426 1717 NT KNT(64-bit) CMA/Monitoring Agent for Windows OS WIX64 06.30.07.02 90841 20190429 0955 PA KPA(32-bit) CMA/Tivoli Performance Analyzer WINNT 06.30.07.00 63341 20190426 1717 R2 KR2(32-bit) CMA/Agentless Monitoring for Windows Operat WINNT 06.30.07.00 201610181733 20190426 1717 R3 KR3(32-bit) CMA/Agentless Monitoring for AIX Operating WINNT 06.30.07.00 201610181735 20190426 1717 R4 KR4(32-bit) CMA/Agentless Monitoring for Linux Operatin WINNT 06.30.07.00 201610181737 20190426 1717 R5 KR5(32-bit) CMA/Agentless Monitoring for HP-UX Operatin WINNT 06.30.07.00 201610181739 20190426 1717 R6 KR6(32-bit) CMA/Agentless Monitoring for Solaris Operat WINNT 06.30.07.00 201610181741 20190426 1717 SY KSY(64-bit) CMA/Summarization and Pruning Agent WIX64 06.30.07.03 sp1 20190426 1717 UE KUE(32-bit) CMA/Tivoli Enterprise Services User Interfa WINNT 06.30.07.03 d9107a 20190429 0955 PC APPLICATION SUPPORT DESC PLAT APP VER BUILD INSTALL DATE IN Install INS/Windows Install Component WINNT 06.30.07.06 201904140619 20190429 0955 IN TEPD INS/TEP Desktop Windows Install Component WINNT 06.30.07.00 201612161149 20190426 1717 IN TEMS INS/TEMS Windows Install Component WINNT 06.30.07.00 201612161149 20190426 1717 IN TEPS INS/TEP Server Windows Install Component WINNT 06.30.07.00 201612161149 20190426 1717 IN TEMA(32-bit) INS/ITM 6.x Agent Install Component WINNT 06.30.07.06 201904140619 20190429 0955 IN TEMA(64-bit) INS/ITM 6.x Agent Install Component Extens WINNT 06.30.07.00 201612161149 20190426 1717 A4 TEMS App Support/Monitoring Agent for i5/OS WICMS 06.30.07.00 63511 20190426 1717 A4 TEPS App Support/Monitoring Agent for i5/OS WICNS 06.30.07.00 63511 20190426 1717 A4 TEPB App Support/Monitoring Agent for i5/OS WIXEB 06.30.07.00 63511 20190426 1717 A4 TEPD App Support/Monitoring Agent for i5/OS WIXEW 06.30.07.00 63511 20190426 1717 AS KAS(64-bit) CAS/Tivoli Enterprise Monitoring Automation WIX64 06.30.07.03 sp1 20190426 1717 GS KGS(64-bit) GSK/IBM GSKit Security Interface WIX64 08.00.50.88 d9083a 20190429 0955 GS KGS(32-bit) GSK/IBM GSKit Security Interface WINNT 08.00.50.88 d9083a 20190429 0955 HD TEMS App Support/Warehouse Proxy WICMS 06.30.07.00 d6350a 20190426 1717 HD TEPS App Support/Warehouse Proxy WICNS 06.30.07.00 d6350a 20190426 1717 HD TEPB App Support/Warehouse Proxy WIXEB 06.30.07.00 d6350a 20190426 1717 HD TEPD App Support/Warehouse Proxy WIXEW 06.30.07.00 d6350a 20190426 1717 II TEPS App Support/IBM Installation Manager WICNS 01.06.03.01 d6276a 20190426 1717 IT TEPS App Support/TEC GUI Integration WICNS 06.30.07.00 d6276a 20190426 1717 IT TEPB App Support/TEC GUI Integration WIXEB 06.30.07.00 d6276a 20190426 1717 IT TEPD App Support/TEC GUI Integration WIXEW 06.30.07.00 d6276a 20190426 1717 IU TEPS App Support/IBM HTTP Server WICNS 08.00.06.00 d6276a 20190426 1717 IW TEPS App Support/Tivoli Enterprise Portal Server Extens WICNS 08.00.06.00 d6276a 20190429 0955 JM KJM(64-bit) JVM/Embedded JVM WIX64 07.10.35.00 201901031153 20190429 0955 JM KJM(32-bit) JVM/Embedded JVM WINNT 07.10.35.00 201901031153 20190429 0955 JM TEPB App Support/Embedded JVM - TEP Browser Client WIXEB 07.10.35.00 201901021133 20190429 0955 LZ TEMS App Support/Monitoring Agent for Linux OS WICMS 06.30.07.02 90841 20190429 0955 LZ TEPS App Support/Monitoring Agent for Linux OS WICNS 06.30.07.02 90841 20190429 0955 LZ TEPB App Support/Monitoring Agent for Linux OS WIXEB 06.30.07.02 sp1 20190426 1717 LZ TEPD App Support/Monitoring Agent for Linux OS WIXEW 06.30.07.02 sp1 20190426 1717 NT TEMS App Support/Monitoring Agent for Windows OS WICMS 06.30.07.00 62801 20190426 1717 NT TEPS App Support/Monitoring Agent for Windows OS WICNS 06.30.07.00 62801 20190426 1717 NT TEPB App Support/Monitoring Agent for Windows OS WIXEB 06.30.07.00 62801 20190426 1717 NT TEPD App Support/Monitoring Agent for Windows OS WIXEW 06.30.07.00 62801 20190426 1717 PA TEMS App Support/Tivoli Performance Analyzer WICMS 06.30.07.00 63341 20190426 1717 PA TEPS App Support/Tivoli Performance Analyzer WICNS 06.30.07.00 63341 20190426 1717 PA TEPB App Support/Tivoli Performance Analyzer WIXEB 06.30.07.00 63341 20190426 1717 PA TEPD App Support/Tivoli Performance Analyzer WIXEW 06.30.07.00 63341 20190426 1717 R2 TEMS App Support/Agentless Monitoring for Windows Opera WICMS 06.30.07.00 201610181733 20190426 1717 R2 TEPS App Support/Agentless Monitoring for Windows Opera WICNS 06.30.07.00 201610181733 20190426 1717 R2 TEPB App Support/Agentless Monitoring for Windows Opera WIXEB 06.30.07.00 201610181733 20190426 1717 R2 TEPD App Support/Agentless Monitoring for Windows Opera WIXEW 06.30.07.00 201610181733 20190426 1717 R3 TEMS App Support/Agentless Monitoring for AIX Operating WICMS 06.30.07.00 201610181735 20190426 1717 R3 TEPS App Support/Agentless Monitoring for AIX Operating WICNS 06.30.07.00 201610181735 20190426 1717 R3 TEPB App Support/Agentless Monitoring for AIX Operating WIXEB 06.30.07.00 201610181735 20190426 1717 R3 TEPD App Support/Agentless Monitoring for AIX Operating WIXEW 06.30.07.00 201610181735 20190426 1717 R4 TEMS App Support/Agentless Monitoring for Linux Operati WICMS 06.30.07.00 201610181737 20190426 1717 R4 TEPS App Support/Agentless Monitoring for Linux Operati WICNS 06.30.07.00 201610181737 20190426 1717 R4 TEPB App Support/Agentless Monitoring for Linux Operati WIXEB 06.30.07.00 201610181737 20190426 1717 R4 TEPD App Support/Agentless Monitoring for Linux Operati WIXEW 06.30.07.00 201610181737 20190426 1717 R5 TEMS App Support/Agentless Monitoring for HP-UX Operati WICMS 06.30.07.00 201610181739 20190426 1717 R5 TEPS App Support/Agentless Monitoring for HP-UX Operati WICNS 06.30.07.00 201610181739 20190426 1717 R5 TEPB App Support/Agentless Monitoring for HP-UX Operati WIXEB 06.30.07.00 201610181739 20190426 1717 R5 TEPD App Support/Agentless Monitoring for HP-UX Operati WIXEW 06.30.07.00 201610181739 20190426 1717 R6 TEMS App Support/Agentless Monitoring for Solaris Opera WICMS 06.30.07.00 201610181741 20190426 1717 R6 TEPS App Support/Agentless Monitoring for Solaris Opera WICNS 06.30.07.00 201610181741 20190426 1717 R6 TEPB App Support/Agentless Monitoring for Solaris Opera WIXEB 06.30.07.00 201610181741 20190426 1717 R6 TEPD App Support/Agentless Monitoring for Solaris Opera WIXEW 06.30.07.00 201610181741 20190426 1717 SY TEMS App Support/Summarization and Pruning Agent WICMS 06.30.07.00 d6277a 20190426 1717 SY TEPS App Support/Summarization and Pruning Agent WICNS 06.30.07.03 sp1 20190426 1717 SY TEPB App Support/Summarization and Pruning Agent WIXEB 06.30.07.03 sp1 20190426 1717 SY TEPD App Support/Summarization and Pruning Agent WIXEW 06.30.07.03 sp1 20190426 1717 T1 TEMS App Support/Tivoli Enterprise Monitoring Server TR WICMS 07.30.63.00 d6350a 20190426 1717 TM TEMS App Support/IBM Tivoli Monitoring 5.x Endpoint Sup WICMS 06.23.05.00 d4029a 20190426 1717 TM TEPS App Support/IBM Tivoli Monitoring 5.x Endpoint Sup WICNS 06.23.05.00 d4029a 20190426 1717 UI KUI(32-bit) CLI/Tivoli Enterprise Services User Interfa WINNT 06.30.07.06 20190429 0955 UL TEMS App Support/Monitoring Agent for UNIX Logs WICMS 06.23.05.00 62021 20190426 1717 UL TEPS App Support/Monitoring Agent for UNIX Logs WICNS 06.23.05.00 62021 20190426 1717 UL TEPB App Support/Monitoring Agent for UNIX Logs WIXEB 06.23.05.00 62021 20190426 1717 UL TEPD App Support/Monitoring Agent for UNIX Logs WIXEW 06.23.05.00 62021 20190426 1717 UM TEMS App Support/Universal Agent WICMS 06.23.05.00 d5326a 20190426 1717 UM TEPS App Support/Universal Agent WICNS 06.23.05.00 d5326a 20190426 1717 UM TEPB App Support/Universal Agent WIXEB 06.23.05.00 d5326a 20190426 1717 UM TEPD App Support/Universal Agent WIXEW 06.23.05.00 d5326a 20190426 1717 UX TEMS App Support/Monitoring Agent for UNIX OS WICMS 06.30.07.00 63221 20190426 1717 UX TEPS App Support/Monitoring Agent for UNIX OS WICNS 06.30.07.00 63221 20190426 1717 UX TEPB App Support/Monitoring Agent for UNIX OS WIXEB 06.30.07.00 63221 20190426 1717 UX TEPD App Support/Monitoring Agent for UNIX OS WIXEW 06.30.07.00 63221 20190426 1717
Sample output for the cinfo command on UNIX or Linux systems
The following example shows the output of the cinfo -t command on AIX
*********** Thu Apr 25 17:17:59 EDT 2019 ****************** User: root Groups: system bin sys security cron audit lp idsldap Host name : itmmtlpm14 Installer Lvl:06.30.07.06 CandleHome: /opt/IBM/ITM Version Format: VV.RM.FF.II (V: Version; R: Release; M: Modification; F: Fix; I: Interim Fix) *********************************************************** ...Product inventory PC PRODUCT DESC PLAT VER BUILD INSTALL DATE as Tivoli Enterprise Monitoring Automation Server aix536 06.30.07.03 d6350a 20181012 1203 ax IBM Monitoring Shared Libraries aix526 06.30.07.08 201904111709 20190425 1529 ax IBM Monitoring Shared Libraries aix533 06.30.07.08 201904111709 20190425 1529 ax IBM Monitoring Shared Libraries aix536 06.30.07.08 201904111709 20190425 1529 cq Tivoli Enterprise Portal Server aix536 06.30.07.03 d6350a 20181012 1317 cw Tivoli Enterprise Portal Browser Client aix536 06.30.07.03 d6350a 20181012 1313 gs IBM GSKit Security Interface aix523 08.00.50.88 d9083a - gs IBM GSKit Security Interface aix526 08.00.50.88 d9083a - hd Warehouse Proxy aix536 06.30.07.00 d6350a 20181012 1330 ii IBM Installation Manager aix533 01.06.03.01 d6276a 20181012 1316 iu IBM HTTP Server aix536 08.00.06.00 d6276a 20181012 1313 iw IBM Tivoli Enterprise Portal Server Extensions aix536 08.00.06.00 d6276a 20181012 1314 jr Tivoli Enterprise-supplied JRE aix523 07.10.35.00 201901031153 - jr Tivoli Enterprise-supplied JRE aix526 07.10.35.00 201901031153 - kf IBM Eclipse Help Server aix533 06.30.07.00 d6276a 20181012 1317 ms Tivoli Enterprise Monitoring Server aix536 06.30.07.03 d6350a 20181012 1203 pa Tivoli Performance Analyzer aix533 06.30.07.00 63341 20181012 1330 r2 Agentless Monitoring for Windows Operating Systems aix526 06.30.07.00 201610181733 20181012 1202 r3 Agentless Monitoring for AIX Operating Systems aix526 06.30.07.00 201610181735 20181012 1202 r4 Agentless Monitoring for Linux Operating Systems aix526 06.30.07.00 201610181737 20181012 1202 r5 Agentless Monitoring for HP-UX Operating Systems aix526 06.30.07.00 201610181739 20181012 1202 r6 Agentless Monitoring for Solaris Operating Systems aix526 06.30.07.00 201610181741 20181012 1202 sh Tivoli Enterprise Monitoring SOAP Server aix536 06.30.07.03 d6350a 20181012 1203 sy Summarization and Pruning Agent aix536 06.30.07.03 d6277a 20181012 1202 t1 File Transfer Enablement aix536 07.30.00.00 20100000-0000 - ue Tivoli Enterprise Services User Interface Extensions aix536 06.30.07.03 d9107a 20190425 1530 ui Tivoli Enterprise Services User Interface aix526 06.30.07.06 d6350a 20181012 1202 ui Tivoli Enterprise Services User Interface aix533 06.30.07.06 d6350a 20181012 1330 ui Tivoli Enterprise Services User Interface aix536 06.30.07.06 d9103a 20190425 1530 ux Monitoring Agent for UNIX OS aix526 06.30.07.03 90841 20190425 1530 PC APPLICATION SUPPORT DESC PLAT APP VER BUILD INSTALL DATE a4 Monitoring Agent for i5/OS tms 06.30.07.00 63511 20181012 1330 a4 Monitoring Agent for i5/OS tps 06.30.07.00 63511 20181015 0945 a4 Monitoring Agent for i5/OS tpw 06.30.07.00 63511 20181015 0941 hd Warehouse Proxy tms 06.30.07.00 d6350a 20181012 1330 hd Warehouse Proxy tps 06.30.07.00 d6350a 20181015 0945 hd Warehouse Proxy tpw 06.30.07.00 d6350a 20181015 0942 it TEC GUI Integration tps 06.30.07.00 d6276a 20181015 0945 it TEC GUI Integration tpw 06.30.07.00 d6276a 20181015 0942 jr Tivoli Enterprise-supplied JRE tpj 07.10.35.00 201901021133 - lz Monitoring Agent for Linux OS tms 06.30.07.02 90841 20190425 1530 lz Monitoring Agent for Linux OS tps 06.30.07.02 90841 20190425 1530 lz Monitoring Agent for Linux OS tpw 06.30.07.02 71361 20181015 0940 ms Tivoli Enterprise Monitoring Server tms 06.30.07.00 d6350a 20181012 1330 nt Monitoring Agent for Windows OS tms 06.30.07.00 62801 20181012 1330 nt Monitoring Agent for Windows OS tps 06.30.07.00 62801 20181015 0945 nt Monitoring Agent for Windows OS tpw 06.30.07.00 62801 20181015 0941 pa Tivoli Performance Analyzer tms 06.30.07.00 63341 20181012 1330 pa Tivoli Performance Analyzer tps 06.30.07.00 63341 20181015 0945 pa Tivoli Performance Analyzer tpw 06.30.07.00 63341 20181015 0942 r2 Agentless Monitoring for Windows Operating Systems tms 06.30.07.00 201610181733 20181012 1330 r2 Agentless Monitoring for Windows Operating Systems tps 06.30.07.00 201610181733 20181015 0945 r2 Agentless Monitoring for Windows Operating Systems tpw 06.30.07.00 201610181733 20181015 0940 r3 Agentless Monitoring for AIX Operating Systems tms 06.30.07.00 201610181735 20181012 1330 r3 Agentless Monitoring for AIX Operating Systems tps 06.30.07.00 201610181735 20181015 0944 r3 Agentless Monitoring for AIX Operating Systems tpw 06.30.07.00 201610181735 20181015 0940 r4 Agentless Monitoring for Linux Operating Systems tms 06.30.07.00 201610181737 20181012 1330 r4 Agentless Monitoring for Linux Operating Systems tps 06.30.07.00 201610181737 20181015 0945 r4 Agentless Monitoring for Linux Operating Systems tpw 06.30.07.00 201610181737 20181015 0940 r5 Agentless Monitoring for HP-UX Operating Systems tms 06.30.07.00 201610181739 20181012 1330 r5 Agentless Monitoring for HP-UX Operating Systems tps 06.30.07.00 201610181739 20181015 0945 r5 Agentless Monitoring for HP-UX Operating Systems tpw 06.30.07.00 201610181739 20181015 0940 r6 Agentless Monitoring for Solaris Operating Systems tms 06.30.07.00 201610181741 20181012 1330 r6 Agentless Monitoring for Solaris Operating Systems tps 06.30.07.00 201610181741 20181015 0945 r6 Agentless Monitoring for Solaris Operating Systems tpw 06.30.07.00 201610181741 20181015 0940 sy Summarization and Pruning Agent tms 06.30.07.00 d6277a 20181012 1330 sy Summarization and Pruning Agent tps 06.30.07.03 d6277a 20181015 0945 sy Summarization and Pruning Agent tpw 06.30.07.03 d6277a 20181015 0941 tm Monitoring Agent for IBM Tivoli Monitoring 5.x Endpoint tms 06.23.05.00 d4029a 20181012 1330 tm Monitoring Agent for IBM Tivoli Monitoring 5.x Endpoint tps 06.23.05.00 d4029a 20181015 0945 ul Monitoring Agent for UNIX Logs tms 06.23.05.00 62021 20181012 1330 ul Monitoring Agent for UNIX Logs tps 06.23.05.00 62021 20181015 0945 ul Monitoring Agent for UNIX Logs tpw 06.23.05.00 62021 20181015 0941 um Universal Agent tms 06.23.05.00 d5326a 20181012 1330 um Universal Agent tps 06.23.05.00 d5326a 20181015 0945 um Universal Agent tpw 06.23.05.00 d5326a 20181015 0942 ux Monitoring Agent for UNIX OS tms 06.30.07.00 63221 20181012 1330 ux Monitoring Agent for UNIX OS tps 06.30.07.00 63221 20181015 0945 ux Monitoring Agent for UNIX OS tpw 06.30.07.00 63221 20181015 0941
The following example shows the output of the cinfo -t command on Linux
*********** Thu Apr 25 16:40:14 CDT 2019 ****************** User: root Groups: root bin daemon sys adm disk wheel itmusers Host name : itmmtvh4-6 Installer Lvl:06.30.07.06 CandleHome: /opt/IBM/ITM Version Format: VV.RM.FF.II (V: Version; R: Release; M: Modification; F: Fix; I: Interim Fix) *********************************************************** ...Product inventory PC PRODUCT DESC PLAT VER BUILD INSTALL DATE as Tivoli Enterprise Monitoring Automation Server lx8266 06.30.07.03 d6350a 20190306 1144 ax IBM Monitoring Shared Libraries li6263 06.30.07.08 201904111709 20190425 1621 ax IBM Monitoring Shared Libraries lx8263 06.30.07.08 201904111709 20190425 1621 ax IBM Monitoring Shared Libraries lx8266 06.30.07.08 201904111709 20190425 1621 cj Tivoli Enterprise Portal Desktop Client lx8266 06.30.07.03 d6350a 20190306 1144 cq Tivoli Enterprise Portal Server lx8263 06.30.07.03 d6350a 20190306 1145 cw Tivoli Enterprise Portal Browser Client lx8263 06.30.07.03 d6350a 20190306 1143 gs IBM GSKit Security Interface li6243 08.00.50.88 d9083a - gs IBM GSKit Security Interface lx8266 08.00.50.88 d9083a - hd Warehouse Proxy lx8266 06.30.07.00 d6350a 20190306 1153 ii IBM Installation Manager li6263 01.06.03.01 d6276a 20190306 1144 iu IBM HTTP Server li6263 08.00.06.00 d6276a 20190306 1143 iw IBM Tivoli Enterprise Portal Server Extensions li6263 08.00.06.00 d6276a - jr Tivoli Enterprise-supplied JRE li6263 07.10.35.00 201901031153 - jr Tivoli Enterprise-supplied JRE lx8266 07.10.35.00 201901031153 - kf IBM Eclipse Help Server li6263 06.30.07.00 d6276a 20190306 1143 lz Monitoring Agent for Linux OS lx8266 06.30.07.02 90841 20190425 1621 ms Tivoli Enterprise Monitoring Server lx8266 06.30.07.03 d6350a 20190306 1144 pa Tivoli Performance Analyzer lx8266 06.30.07.00 63341 20190306 1153 r2 Agentless Monitoring for Windows Operating Systems lx8266 06.30.07.00 201610181733 20190306 1143 r3 Agentless Monitoring for AIX Operating Systems lx8266 06.30.07.00 201610181735 20190306 1143 r4 Agentless Monitoring for Linux Operating Systems lx8266 06.30.07.00 201610181737 20190306 1143 r5 Agentless Monitoring for HP-UX Operating Systems lx8266 06.30.07.00 201610181739 20190306 1143 r6 Agentless Monitoring for Solaris Operating Systems lx8266 06.30.07.00 201610181741 20190306 1143 sh Tivoli Enterprise Monitoring SOAP Server lx8266 06.30.07.03 d6350a 20190306 1144 sy Summarization and Pruning Agent lx8266 06.30.07.03 d6277a 20190306 1144 t1 File Transfer Enablement lx8266 07.30.00.00 20100000-0000 - ue Tivoli Enterprise Services User Interface Extensions li6263 06.30.07.03 d9107a 20190425 1621 ue Tivoli Enterprise Services User Interface Extensions lx8266 06.30.07.03 d9107a 20190425 1621 uf Universal Agent Framework lx8266 06.23.05.00 d3346a 20190305 1125 ui Tivoli Enterprise Services User Interface li6263 06.30.07.06 d6350a 20190306 1144 ui Tivoli Enterprise Services User Interface lx8263 06.30.07.06 d4099a 20190305 1120 ui Tivoli Enterprise Services User Interface lx8266 06.30.07.06 d9103a 20190425 1621 ul Monitoring Agent for UNIX Logs lx8266 06.23.05.00 33461 20190305 1120 um Universal Agent lx8266 06.23.05.00 d3346a 20190305 1125 PC APPLICATION SUPPORT DESC PLAT APP VER BUILD INSTALL DATE a4 Monitoring Agent for i5/OS tms 06.30.07.00 63511 20190306 1154 a4 Monitoring Agent for i5/OS tps 06.30.07.00 63511 20190306 1442 a4 Monitoring Agent for i5/OS tpw 06.30.07.00 63511 20190306 1253 hd Warehouse Proxy tms 06.30.07.00 d6350a 20190306 1154 hd Warehouse Proxy tps 06.30.07.00 d6350a 20190306 1513 hd Warehouse Proxy tpw 06.30.07.00 d6350a 20190306 1432 it TEC GUI Integration tps 06.30.07.00 d6276a 20190306 1442 it TEC GUI Integration tpw 06.30.07.00 d6276a 20190306 1253 jr Tivoli Enterprise-supplied JRE tpj 07.10.35.00 201901021133 - lz Monitoring Agent for Linux OS tms 06.30.07.02 90841 20190425 1621 lz Monitoring Agent for Linux OS tps 06.30.07.02 90841 20190425 1621 lz Monitoring Agent for Linux OS tpw 06.30.07.02 71361 20190306 1253 ms Tivoli Enterprise Monitoring Server tms 06.30.07.00 d6350a 20190306 1154 nt Monitoring Agent for Windows OS tms 06.30.07.00 62801 20190306 1154 nt Monitoring Agent for Windows OS tps 06.30.07.00 62801 20190306 1442 nt Monitoring Agent for Windows OS tpw 06.30.07.00 62801 20190306 1253 pa Tivoli Performance Analyzer tms 06.30.07.00 63341 20190306 1154 pa Tivoli Performance Analyzer tps 06.30.07.00 63341 20190306 1442 pa Tivoli Performance Analyzer tpw 06.30.07.00 63341 20190306 1253 r2 Agentless Monitoring for Windows Operating Systems tms 06.30.07.00 201610181733 20190306 1154 r2 Agentless Monitoring for Windows Operating Systems tps 06.30.07.00 201610181733 20190306 1432 r2 Agentless Monitoring for Windows Operating Systems tpw 06.30.07.00 201610181733 20190306 1253 r3 Agentless Monitoring for AIX Operating Systems tms 06.30.07.00 201610181735 20190306 1154 r3 Agentless Monitoring for AIX Operating Systems tps 06.30.07.00 201610181735 20190306 1432 r3 Agentless Monitoring for AIX Operating Systems tpw 06.30.07.00 201610181735 20190306 1252 r4 Agentless Monitoring for Linux Operating Systems tms 06.30.07.00 201610181737 20190306 1154 r4 Agentless Monitoring for Linux Operating Systems tps 06.30.07.00 201610181737 20190306 1432 r4 Agentless Monitoring for Linux Operating Systems tpw 06.30.07.00 201610181737 20190306 1253 r5 Agentless Monitoring for HP-UX Operating Systems tms 06.30.07.00 201610181739 20190306 1154 r5 Agentless Monitoring for HP-UX Operating Systems tps 06.30.07.00 201610181739 20190306 1432 r5 Agentless Monitoring for HP-UX Operating Systems tpw 06.30.07.00 201610181739 20190306 1253 r6 Agentless Monitoring for Solaris Operating Systems tms 06.30.07.00 201610181741 20190306 1154 r6 Agentless Monitoring for Solaris Operating Systems tps 06.30.07.00 201610181741 20190306 1432 r6 Agentless Monitoring for Solaris Operating Systems tpw 06.30.07.00 201610181741 20190306 1253 sy Summarization and Pruning Agent tms 06.30.07.00 d6277a 20190306 1154 sy Summarization and Pruning Agent tps 06.30.07.03 d6277a 20190306 1442 sy Summarization and Pruning Agent tpw 06.30.07.03 d6277a 20190306 1253 tm Monitoring Agent for IBM Tivoli Monitoring 5.x Endpoint tms 06.23.05.00 d4029a 20190306 1154 tm Monitoring Agent for IBM Tivoli Monitoring 5.x Endpoint tps 06.23.05.00 d4029a 20190305 1331 ul Monitoring Agent for UNIX Logs tms 06.23.05.00 62021 20190306 1154 ul Monitoring Agent for UNIX Logs tps 06.23.05.00 33461 20190305 1331 ul Monitoring Agent for UNIX Logs tpw 06.23.05.00 33461 20190305 1330 um Universal Agent tms 06.23.05.00 d5326a 20190306 1154 um Universal Agent tps 06.23.05.00 d3346a 20190305 1332 um Universal Agent tpw 06.23.05.00 d3346a 20190305 1330 ux Monitoring Agent for UNIX OS tms 06.30.07.00 63221 20190306 1154 ux Monitoring Agent for UNIX OS tps 06.30.07.00 63221 20190306 1442 ux Monitoring Agent for UNIX OS tpw 06.30.07.00 63221 20190306 1253
Remote Service Pack Installation
The following components are remote deployable:
PC Description
-- ------------
lz Monitoring Agent for Linux OS
nt Monitoring Agent for Windows OS
tf Tivoli Enterprise Management Agent Framework Update
ue Tivoli Enterprise Services User Intefercase Extensions
ux Monitoring Agent for UNIX OS
- Transfer the appropriate archive file (6.3.0.7-TIV-ITM-SP0001.tar or .zip) to a temporary directory on the system that contains the code to be updated. For the purpose of this README, the symbol <TEMP> represents the fully qualified path to this directory. Note: On Windows, this includes the drive letter.
- Expand the archive file using the tar command on UNIX systems or an unzip utility on Windows systems. This creates a directory structure that contains fixes for all of the supported platforms.
- Add the deploy components to the TEMS Depot by executing the following command
For Unix and Linux packages (lz, tf, ue and ux)
cd <TEMP>/6.3.0.7-TIV-ITM-SP0001/bundles/unix
For Windows packages (nt, tf, ue)
cd <TEMP>/6.3.0.7-TIV-ITM-SP0001/bundles/WINDOWS/Deploy
To load all components to your depot run the following command once each for Unix/Linux and then Windows components:
For Unix/Linux:
$CANDLEHOME/bin/tacmd addbundles -i .
For Windows:
tacmd addbundles -i .
Or you can load only those bundle you desire using one or more of the Product codes from the component list above
tacmd addbundles -i . [-t] [<pc>] [<pc> ...]
i.e.
tacmd addbundles -i . -t lz tf
Make note of the deployable component versions as you add the bundles and then use either the updateAgent
or updateFramework commands to remotely deploy.
Pristine install images for OS agents
The steps are as outlined at this link:
https://www.ibm.com/developerworks/community/blogs/0587adbc-8477-431f-8c68-9226adea11ed/entry/Separating_the_downloaded_ITM_ITCAM_media_image_into_smaller_agent_platform_bundles?lang=en
Note: point to <TEMP>/6.3.0.7-TIV-ITM-SP0001/bundles/unix
and <TEMP>/6.3.0.7-TIV-ITM-SP0001/bundles/WINDOWS/Deploy
for the media path per the steps in link.
Updating 630 Fix Pack 7 pristine install media for new platform support (as listed in New Features)
For all new platforms listed you can already install from 630 Fix Pack 7 media but the prerequisite scan will report errors. So long as the errors are just OS Version failure, ITM 630 Fix Pack 7 should install an configure ok with the following exceptions:
- Solaris 11.4 Unix OS monitoring agent needs to be installed from SP1
- The Tivoli Enterprise Portal Server (CQ) on zLinux cannot be installed unless libstdc++.so.5 (compat-libstdc++-33.x on RHEL or libstdc++33.x on SUSE) is also installed. However since libstdc++.so.5 has been deprecated newer versions of both RHEL and SUSE no longer provide libstdc++.so.5.
The service pack provides a mechanism to patch Pristine Install 6.3.0 Fix Pack 7 install images so that you can get the latest prerequisite scanner definitions as well as patching the IBM Tivoli Monitoring V6.3.0.7 Base, Linux on System z® media so that you can install the Tivoli Enterprise Portal Server on newer OS versions on zLinux. In all cases after doing a pristine install of 630 Fix Pack 7, you would still need to additionally apply the service pack.
To patch 6.3.0 Fix Pack 7 media, you will need an extracted image in a writable location or point to a new, writable, location in case your source image is read-only. To patch your media:
Linux/Unix:
<TEMP>/6.3.0.7-TIV-ITM-SP0001/mediaupd-sp1
Windows:
<TEMP>/6.3.0.7-TIV-ITM-SP0001/mediaupd-sp1.bat
To patch the installation media:
mediaupd-sp1 -h media_dir [-w write_dir] [-r]
where: -h media_dir full path of the original CD image or expanded
media directory.
-w write_dir is optional and is full path of the modified CD image directory.
it's only required if media_dir is not a writable directory.
-r is optional and will restore updated media to original contents if you want to undo patching of the extracted installation media
As per the usage you would specify the location of a 6.3.0 Fix Pack 7 extracted install image (pristine) and the script copies over the updated install, prerequisite checking and for base_zlinux the TEPS and teps install manager files needed to then use the modified pristine image to do a fresh install of your target OS (all supported components). Again after you install using the above method you would then of course want to immediately apply SP1
e.g.
Linux/Unix:
<TEMP>/6.3.0.7-TIV-ITM-SP0001/mediaupd-sp1 -h /tmp/6307media/agents
Windows:
<TEMP>/6.3.0.7-TIV-ITM-SP0001/mediaupd-sp1.bat -h c:\temp\6307media\agents
Additional installation updates
Previously provided security updates have been included in this service Pack for APARs IV94417 and IV96017. They should be installed separately as needed. See the following files for details (or click on APAR for direct download):
<TEMP>/6.3.0.7-TIV-ITM-SP0001/updates/6.3.0-TIV-ITM-FP0007-IV94417.README
and
<TEMP>/6.3.0.7-TIV-ITM-SP0001/updates/6.3.0-TIV-ITM-FP0007-IV96017.README
Also included is a fix for APAR IV88904 which applies to the ITM OS Dashboards. Please see the following file for details:
<TEMP>/6.3.0.7-TIV-ITM-SP0001/updates/README-Provisional-IV88904.txt
Troubleshoot Installation from Support site
For additional troubleshooting help not covered in this README document, please visit the IBM Tivoli Monitoring support page at the following URL:
http://www.ibm.com/support/entry/portal/Overview/Software/Tivoli/Tivoli_Monitoring_V6
Additional information
This is a cumulative service pack for IBM Tivoli Monitoring, Version 6.3.0 Fix Pack 7.
The main areas of quality improvements made in this maintenance deliverable relative to the most recently shipped IBM Tivoli Monitoring release (IBM Tivoli Monitoring 6.3.0 Fix Pack 7) are shown below.
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- New APAR fixes for Tivoli Monitoring 6.3.0 Fix Pack 7 Service Pack 1(See List of fixes below)
New Features
The following new features are included in IBM Tivoli Monitoring 6.3.0 Fix Pack 7 Service Pack 1:
- OS Agents Enhancements
- Add Steal CPU Percent for non-ppc systems to the ITM Linux OS Agent. See APAR IV91542 for more information.
- On Solaris with ZFS, the ITM UNIX OS Agent provides the ability for the Space Used Percent to align with the output of the "df" command. See APAR IV97081 for more information.
- Currency
- Support for Solaris 11.4 (SPARC and i86pc)
- SUSE Enterprise Linux 15 (x86_64, ppcle, IBM s390x)
- Ubuntu 18.04 (Agents only, x86_64, ppcle, IBM s390x)
- Add full component support for Windows Server 2019. See the following technotes for more information:
Additional steps when running the Monitoring Agent for Windows OS with a non-Administrator userid.
http://www.ibm.com/support/docview.wss?uid=swg21970041
Technote with additional steps that can be required when running on Windows systems: http://www.ibm.com/support/docview.wss?uid=swg21972857
Online Documentation Updates
List of fixes
| Basic Services APARs | |
|---|---|
| IJ04324 | The HTTP Web Server was flagged for being vulnerable to Out of Band Resource Loads. |
| IJ06698 | After applying UA95518, the ITM address space may loop and cause high CPU. |
| IV85368 | There can be instances in which ECONNABORTED status is delivered to our TCPIP connection server because the server has received a RST for an ESTABLISHED connection before SocketAccept is called. In these instances, the pipe listener can be 'suspended' until a successful SocketAccept is received from the endpoint sending RST. |
| IV88888 | The previous version of Expat libraries that ITM was using became vulnerable to multiple security advisories. This APAR uplifts the previous version to the latest version that is not vulnerable. |
| IV94012 | CVE-2016-2183 describes a confidentiality leak when Triple-DES(3DES) 64-bit block cipher is negotiated and used to transmit hundreds of gigabytes of information. |
| Command Line Interface APARs | |
| IJ05729 | The executeaction command incorrectly processes the ampersand characters found an Attribute. The generated SQL Request to query the Tivoli Monitoring Enterprise Server's database results in an error which causes the error message to be returned to the user. |
| IJ06425 | If the Tivoli Monitoring Command Line Interface commands "login" or "tepslogin" are executed in either a script or a batch file, then that script or batch file must specify the clear text value for the "-p" password option. The presence of the clear text password in the script exposes that information and is therefore raises security issues. |
| IJ07577 | The viewsit command does not correctly handle local variables allocated on its stack and heap. As a result, the command will intermittently abend when it incorrectly attempts to free the allocated memory associated with the variable. |
| IJ09062 | When an asterisk character is specified for the value of the listSitAssociations command navItem (-a) parameter, the command will return all associated Situations for all navigator node. |
| IV83017 | when the tacmd deleteworkspace command is executed for delete a workspace created from a different user, the tacmd deleteworkspace command ends saying that the workspace is deleted successfully, meanwhile the workspace is not deleted. To align the tacmd to the TEPS behavior a check have to be added to print a message where is reported that is not permitted to delete a workspace created by another user. |
| IV90328 | The error message KUICVU008E The user KL90402 does not exist on the server http://slixip427:15200 appears to the user when they issue the Command Line Interface command viewuser although the user does exist. |
| IV94415 | The executecommand processing incorrectly attempts to free heap storage that is not allocated. |
| IBM Monitoring Agent for Linux OS APARs | |
| IJ01157 | The Monitoring Agent for Linux OS agent sometimes shows extra values for the Device Name for the Linux Disk IO attribute group. The agent reads the /proc/diskstats file to get the device names. If on a subsequent read of the file, there are fewer device names listed, they names are still returned as current values,even if they no longer exist in the file. |
| IJ02261 | Allow the CPU Threshold which can be set for Watchdog to be greater than 100. On a multi-CPU system, the CPU percentage can be greater than 100, however Watchdog allows a maximum of 100 percent to be set. |
| IJ02490 | The scripting feature automatically generates a .ref file which contains information for the script to run. Currently the OS Agent defaults the location for this file to the $CANDLEHOME/<interp>/<pc>/bin directory. If this directory is read-only then the file cannot be generated and the script cannot be run. In order for this APAR to be properly implemented in your environment, a new environment variable has been added. See the "Install Actions" section of the APAR conclusion for more details. |
| IJ05075 | APAR IV82704 was introduced to use the MemAvailable field from the /proc/meminfo file instead of calculating the value from other fields in that file. Customer would like the ability to use the previous algorithm, so this APAR will add an envornment variable to able to use to the previous algorithm. Prevous algorithm: Net Memory Used (MB) = Memory Used (MB) - Memory in Buffers (MB) - Memory Cached (MB) Algorithm with IV82708: Net Memory Used (MB) = (MemTotal - MemAvailable) In order for this APAR to be properly implemented in your environment, a new environment variable has been added. See the "Install Actions" section of the APAR conclusion for more details. |
| IJ10799 | The CustomScriptsRuntime Sampled attribute group is not available when you right-click on the CustomScripts node to create a situation. |
| IJ11040 | The Linux operating system has added a new process state, Idle. In the Monitoring Agent for Linux OS agent Linux Process attibute group this state is not included, therefore processes in this state are reported as "Not Available". |
| IJ11449 | In the Monitoring Agent for Linux OS agent attribute group Linux Disk, the Disk Used Percent attribute sometimes reports as greater than 100%. This results in the Disk Free Percent having a value of Not Availabie (instead of zero). |
| IV91542 | The Steal CPU metric had previously been supported only for PPC sytems. Now it is available for non-PPC systems. |
| IV92864 | The Monitoring Agent for Linux can hang when collecting data for the "Linux File Information" attribute group when an nfs-mounted filesystem is non-responsive or the mount is stale. |
| IBM Monitoring Agent for Unix OS APARs | |
| IJ01986 | On Solaris, the agent can sometimes show high CPU due to running the "sneep" command. This APAR will add a new environment variable that will skip calling the "sneep" command. There is already an environment variable (called KUX_SKIP_SUN_EEPROM) to skip calling the "eeprom" command. On some Solaris systems the "sneep" command ends up calling the "eepprom" command. In order for this APAR to be properly implemented in your environment, a new environment variable has been added. See the "Install Actions" section of the APAR conclusion for more details. |
| IJ03901 | When monitoring the AIX Network Adapters (AIXNETADPT) attribute group, sometimes extra rows are returned containing invalid data. This can cause real time data to show invalid data on portal as well as historical data collection table to be corrupted or unusable. |
| IJ05086 | On Solaris, the stat_daemon is reported as having terminated with a timeout message even though the stat_daemon process remains running and the stat_daemon RAS1 log continues to be updated indicating it is still collecting data. When this issue occurs, the main agent process - kuxagent - indicates that the stat_daemon processing has been terminated, and attributes relying on this data collector will no longer be gathered. |
| IJ07771 | APAR fix IV96304 inadvertantly added extra tracing which should not be on by default. As a result extra tracing is written to the agent RAS1 log file. The messages do not cause a problem, as the RAAS1 log files will wrap, however other important messages could be missed by the extraneous messages. Example of the trace messages: (5B47A38B.0013-4:processutils.cpp,291,"getArguments") <0x110B328C0,0x8000> +5B47A38B.0013 00000000 2F757372 2F736269 6E2F736E 6D706420 /usr/sbin/snmpd. +5B47A38B.0013 00000010 00000000 00000000 00000000 00000000 ................ +5B47A38B.0013 ************** 00000020 - 00008000: Same as above ************** |
| IJ09073 | On AIX, the Monitoring Agent for UNIX OS unexpectdly terminates if the number of CPUs is greate than 512. |
| IJ11148 | The Monitoring Agent for UNIX OS will not start on Solaris 11.4. The following messages will be seen In the $CANDLEHOME/logs/<hostname>_ux_1<nnnn>.log: ld.so.1: kuxagent: fatal: libproc.so.1: version 'SUNWprivate_1.1' not found (required by file /opt/IBM/ITM630FP7/sol606/ux/bin/kuxagent) ld.so.1: kuxagent: fatal: libproc.so.1: open failed: No such file or directory |
| IV91153 | On Solaris, the value for the zone name for active zones can contain extra (garbage) characters. This has been seen on Intel Solaris systems, independent of the Monitoring Agent for UNIX OS version, version of the operating system, or zfs configuration. With tracing set to (UNIT:KRA ALL), the following messages in the agent RAS1 log file <hostname>_ux_kuxagent_<nnnnnn>-<nn>.log will show extra characters at the end of the name. For example: (5832BA9D.0122-5:kraux19b.cpp,305,"PrintSelf") zonename="wasati01 %" |
| IV93570 | UNIX OS Agent does not display aggreate CPU data on a system where there is only one CPU on the system for the SMP CPU attribute group. In order for this APAR to be properly implemented in your environment a new environment variable has been added. See the Install Actions section of the APAR Conclusion for more details. |
| IV94510 | On Solaris, the Process CPU Percent is sometimes reported as higher than expected (e.g. 90% when it is acutally 4%). This occurs when a process is running with multiple threads and the thread count decreases over monitoring intervals. |
| IV96264 | On AIX, the Monitoring Agent for UNIX OS values for "Percent on Computational Memory", "Percent Computiatonal Memory, and Percent Available File Cache can sometimes be a negative value. |
| IV96304 | On AIX, the Monitoring Agent for UNIX OS a situation for a *MISSING process is triggered when it is running. This occurs when using the ProcessFilter_U attribute group along with the *MISSING, for example: *IF *VALUE Process.ProcessFilter_U *EQ '.*java .*(appserver01).*' *AND *MISSING Process.Process_Command_U *EQ ('appserver01') The agent does not have the correct process arguments when a process is newly started. This is a timing issue and results in a situation with for a MISSING process to be triggered when the process is actually running. Along with this update, the *MISSING Process situations should be updated to have Situation Persistence "Consecutive true samples" set to 2 (or higher). |
| IV96512 | The UNIX OS Agent attribute Shared_Mode in AIX LPAR attribute group is defined as a UTF8 string 48 characters long, but it is actually filled with ASCII characters. This can bring to errors in WPA agent while warehousing it. This affects all of the attributes in this attribute group which are defined as UTF8 strings. |
| IV97081 | On Solaris with ZFS, the Space Used Percent does not align with the "df" command output. The value is calculated using the ZFS metrics which uses the USED value from "zfs get" command, which includes reservations allocated for children dataset as used by the parent. This APAR fix, when a new environment variable is set, will calculate the Space Used Percent to include only the spaced used by the dataset and not include the space allocated for the child datasets. This will allow the value to more closely align with the "df" command output. For example: zfs list -o name,quota,reservation,used,avail,usedbydataset rpool/ROOT/solaris-1 rpool/ROOT/solaris-1/var NAME????????????????????? QUOTA? RESERV?? USED? AVAIL USEDDS rpool/ROOT/solaris-1??????? 20G???? 20G? 18.5G? 1.48G 2.52G rpool/ROOT/solaris-1/var??? 16G???? 16G? 5.15G? 10.8G 5.15G ITM prior to this APAR fix will report the Space Used Percent for rpool/ROOT/solaris-l as 18.5G (USED which includes rpool/ROOT/solaris-1/var?reservation of 16G) / 18.5G (USED) + 1.48 (AVAIL) = 93% With this APAR change, the Space Used Percent for rpool/ROOT/solaris-l will be calculated as: 2.52G (data used by dataset) / 2.52G (used by dataset) + 1.48G (AVAIL) = 63% In the example above the "df -h" command returns: Filesystem??????????????? Size? Used Avail Use% Mounted on rpool/ROOT/solaris-1????? 4.0G? 2.52G? 1.48G? 63% / Problem/Problem Summary: On Solaris with ZFS, allow the Space Used Percent attribute to be calculated using just the spaced used by the dataset (without taking into account the reservation for children). This will allow the value to more closely align with the "df" command output. In order for this APAR to be properly implemented in your e nvironment, a new environment variable has been added. See the "Install Actions" section of the APAR conclusion for more details. |
| IV98517 | The Monitoring Agent for UNIX OS agent RAS1 log file (<hostname>_ux_kuxagent_<nnnnnn>-0<n>.log) is filled with the message: (592D6494.0004-13:kux03agt.cpp,742,"TakeSample") Error converting ; no conversion occurred. Length '0', commandArgs: '' |
| IBM Monitoring Agent for Windows OS APARs | |
| IJ06379 | The Monitoring Agent for Windows OS can crash if it encounters duplicate perfomance counters. In the example this occurred, there were multiple "VM Processor" and "VM Memory" counters, though the problem is not limited to these counters. With tracing is set to ERROR, the Windows OS AGent RAS1 log file will show multiple lines similar to the following: (5AEE66BA.001D-10F0:kntkthrd.cpp,2114,"kntkthrd::GetSnapValues") Perflib 009 snap counter='VM Processor' Index=9266 (5AEE66BA.001E-10F0:kntkthrd.cpp,2114,"kntkthrd::GetSnapValues") Perflib 009 snap counter='VM Memory' Index=9282 (5AEE66BA.001F-10F0:kntkthrd.cpp,2114,"kntkthrd::GetSnapValues") Perflib 009 snap counter='VM Processor' Index=9476 (5AEE66BA.0020-10F0:kntkthrd.cpp,2114,"kntkthrd::GetSnapValues") Perflib 009 snap counter='VM Memory' Index=9492 (5AEE66BA.0021-10F0:kntkthrd.cpp,2114,"kntkthrd::GetSnapValues") Perflib 009 snap counter='VM Processor' Index=9686 (5AEE66BA.0022-10F0:kntkthrd.cpp,2114,"kntkthrd::GetSnapValues") Perflib 009 snap counter='VM Memory' Index=9702 |
| IJ07025 | The Monitoring Agent for Windows OS crashes when a situation is running which collects data from the Process or Processor Summary attribute groups and that situation is stopped in the middle of a data collection. With tracing set to (UNIT:knt ALL) in the <hostname>_nt_kntcma_<nnnnnn>-<n>.log file, the last line from the data collection thread will be a message indicating the setSampledProcessValues routine is being called: (2018/04/13,17:09:32.1CDD-DA4:knt75agt.cpp,234,"TakeSample") Calling setSampledProcessValues with pid 1864 |
| IJ08971 | When a Windows event log situation is defined with more than one filter defined and one of the filters is determined to be invalid, the situation may trigger inconsistently. Another scenario is when a valid situation is monitoring an event log and a second situation includes a valid and invalid filter for the same event log, the second situation can trigger when a message is written to the event log. An example of a situation with an invalid filter, is one that is defined to monitor a Log Name that does not exist. In order for this APAR to be properly implemented in your environment, a new environment variable has been added. See the "Install Actions" section of the APAR conclusion for more details. |
| IJ09580 | The Monitoring Agent for Windows OS sometimes stops collecting some Perfmon metrics. In this example, it was System and Memory Permon attributes that stopped reporting data. Other attributes/metrics continue to be collected. In the agent RAS1 log, with tracing set at ERORR, a message similar to the following is written. Mon Jun 18 15:16:48 2018.209F-28C0:kntkthrd.cpp,530,"kntkthrd::ServiceThreadMain") 2nd Perfmon Snap Control Objects='5196 236 234 330 1300 262 86 238 4 700 2 230 4704 4740 1450 2 4 510 1820 546 582 638 658 548 1534 1530 1532 5038 ' The numbers listed are the indexes for the Perfmon counters the agent will be collecting. The number 2 is System and 4 is Memory. In the message below the numbers 2 (System) and 4 (Memory) are duplicated. There are no Perfmon error messages seen in the logs. |
| IJ12810 | The Monitoring Agent for Windows OS running on a Windows 2019 reports the Operating System Type as Windows_2016 instead of Windows_2019. This attribute is par tof hte System attribute group and can be seen in the System Overview workspace. |
| IV83675 | When trying to stop the Monitoring Agent for Windows OS from the Manage Tivoli Enterprise Monitoring Services (MTEMS) GUI, the agent does not stop and the following message is returned: "The watchdog process fails to stop ....". This occured on a system where the agent was installed on a different drive (D:) than the Windows system command "cmd" (C:). In the RAS1 log <system name>_ux_kuxagent_<xxxxxxxx>-01.log the following messages may be seen: (5783B5C0.0000-E:kcasos.cpp,329,"GetCommandLine") Error calling proc_arg_grab for pid=<5> : system process (5783B5C0.0001-E:stacktrace.cpp,101,"exit_with_notification") FATAL ERROR: Fatal error (11) detected. Shutdown initiated The thread that processes Watchdog has shutdown. Not data is returned in the Agent Management Services workspaces. However, the agent continues to run and other non-Watchdog metrics. |
| IV93473 | The Monitoring Agent for Windows OS randomly crashes when processing any of the following attribute groups: KNT.WTPROCESS KNT.ntprocess KNT.NTPROCRSUM If tracing is set to (UNIT:knt ALL), the last message in the Windows OS AGent RAS1 log file from the data collection thread will show a call to setSampledProcessValues: Calling setSampledProcessValues with pid 5396 |
| IBM Tivoli Enterprise Monitoring Agent APARs | |
| IJ00337 | <Provide a clean restatement of the problem as reported.> On AIX, the 6.30 FP7 Monitoring Agent for UNIX OS sometimes hangs at startup. The version of GSKit provided with 6.30 F7 includes some updates that cause there to be a deadlock between a GSKit thread and a Watchdog thread. This results in the agent hanging and not returning results or connecting to TEMS. This is a timing issue and does not always occur. |
| IJ01062 | Validation of each request involves an entire scan of the Node List table; the overhead of doing so becomes significant when the rate of requests is high and the Node List table is of even a moderate size. |
| IJ02662 | TADDM Discoveries through ITM take too long to complete. Also, during a discovery, tacmd may hang and Hub CPU may increase. |
| IJ04231 | KNAAGENT abends with ABENDU0000 after operator enters SHUTDOWN command. JOBLOG shows; 10:00:43.80 KLVOP023 SHUTDOWN STARTED BY *MASTER* AT SYS-CONS : 10.01.14 S0944592 IEA794I SVC DUMP HAS CAPTURED: 164 164 DUMPID=001 REQUESTED BY JOB (NVTATEM 164 DUMP TITLE=SLIP DUMP ID=TEMA : |
| IJ07905 | When a Situation goes from Autonomous Mode to Monitoring Server Connected Mode the Situation processing should retrieve the cached data for the situation and copy it to a new buffer. The buffer is returned to the caller where data from the current sample is appended to this new buffer, and sent back to the Monitoring Server. The new buffer must be large enough to hold both the cached data and the current sample data. For this problem the test to determine if the buffer is sufficient size to accommodate is incorrectly made, which results in the following error message reported in the Agent's log file <Situation Name> saved situation data rows exceed RPC transport limit, truncated! As a result the last Situation data row is not returned to the Monitoring Server. |
| IJ08972 | The internal buffers used to contain the parsed XML file's contents are not correctly expanded to handle user data that exceeds 2048 characters. |
| IJ11029 | The DB2 Agent may core during startup due to the order of initialization of data structures. |
| IJ12656 | EIF event slots that correspond to attributes whose name is the same as a reserved slot are no longer added to the event, or in some cases are added to the event but without adding the product code to the slot name. |
| IV84599 | When executing in the Autonomous Mode, the Agent's Agent Service Interface processing will control the processing associated with the retrieval of Agent configuration information from the Central Configuration Server. It also controls the execution of Private Situations processed by the Agent. The orderly of processing of Situations and Configuration processing is managed using the 'Active' queue. The Active queue does not have any locking implementation, and as a result it is possible for Active queue elements to be removed while other threads are also accessing elements on the same queue. Without any lock implementation it is possible for multiple threads to access to released memory which may result in an memory access violation and subsequent abend of the process. |
| IV93367 | When standalone situation A is processed by checkEventState() and dispatched, the event is sent and the memory is released. When situation A is embedded in situation B, and situation A generates events as part of situation B, checkEventState() considers it to be a duplicate of the first set of data for standalone situation A, and queues the data. That situation event data memory is never released. Only stopping the situation that contains an embedded situation - situation B, will cause the memory for the queued data to be released. |
| IV95269 | The orderly of processing of Situations and Configuration processing is managed using the 'Active' queue. The Active queue does not have any locking implementation, and as a result it is possible for Active queue elements to be removed while other threads are also accessing elements on the same queue. Without any lock implementation it is possible for multiple threads to access to released memory which may result in an memory access violation and subsequent abend of the process. |
| IV97602 | Vulnerabilities were reported against zlib library used by ITM. |
| IBM Tivoli Enterprise Monitoring Installation APARs | |
| IJ03527 | Certain configuration settings such as DISABLE_HTTP were reset to default during an update. |
| IJ04522 | Several vulnerabilities affect the GSKit component of IBM Tivoli Monitoring. Security Bulletin link: https://www.ibm.com/support/docview.wss?uid=swg22015424 |
| IJ06326 | Uplift Java Runtime Environment |
| IJ07339 | <Provide a clean restatement of the problem as reported.> When upgrading the SAP HANA agent from 710 to 710 FP1 the prereqchecker fails on the HanaDbClient.isPresent item. This is caused on AIX by the ITM_SAVE_LIBPATH being set to an empty string and the LIBPATH variable having been reset. This is caused on Linux by the ITM_SAVE_LD_LIBRARY_PATH being set to an empty string and the LD_LIBRARY_PATH variable having been reset. |
| IJ07434 | Uplift Java Runtime Environment |
| IJ09543 | Refresh R2 for Windows Server 2008 rolled in a fix (KB2685893) that was used to check for maximum path length. Install would not detect the increased maximum path length on this version. |
| IJ09635 | When running the install for an agent that is currently installed at the same level, the installer will exit without making any changes. Allowing the agent to be re-installed is sometimes needed if an installation is corrupted, or if certain configuration changes are needed. |
| IJ09666 | Uplift Java Runtime Environment |
| IJ12330 | Uplift Java Runtime Environment |
| IV97694 | /etc/init.d/ITMAgents* boot script does not start ITM components at re-boot for SLES 12 and above and also for RHEL 7.3 and above. SLES12 and above and RHEL 7.x and above, have changed boot processing from syss5 (initd) to systemd. systemd processing does not proper handle "Required-Start: $all" |
| IBM Tivoli Enterprise Monitoring Server APARs | |
| IJ00577 | On zLinux the Tivoli Management Server version 06.30.07.00 does not start because it cannot load its required TRANSFER Shared Library. The following error message is displayed in the Management Server's OpsLog ($CANDLEHOME/logs/<hostname>_ms_<epoch time>.log), /opt/IBM/ITM/REMOTE_czzptm1i_1/ls3266/ms/bin/kdsmain: symbol lookup error: /opt/IBM/ITM/REMOTE_czzptm1i_1/ls3266/ms/lib/TRANSFER: undefined symbol: _Z4HashIN3KT16StringEEjRKT_i |
| IJ00828 | For security purposes users want to execute Situation and Policy Take Actions as the effective userid of the target Agent process. This enhancement provides this functionality. In order for this APAR to be properly implemented in your environment, a new environment variable has been added. See the "Install Actions" section of the APAR conclusion for more details. |
| IJ02368 | tacmd requests may hang if invoked while a TADDM discovery is in progress. In addition, the time taken by a TADDM discovery is too long. |
| IJ03528 | The TEMS becomes unresponsive periodically if EIF event forwarding is enabled. |
| IJ04475 | Hub TEMS crashes when the contents of the TLCLBRKR or TGBLBRKR tables are selected and there is a very large number, (>700), of entries in the tables. |
| IJ09629 | The Hub may crash when a tacmd request runs to perform a GetFile, PutFile or ExecuteCommand request. |
| IJ10650 | The KGL_GMMSTORE override confirmation does not appear in the TEMS RAS log. |
| IJ10651 | The TEMS RAS log grows rapidly and appears to be corrupted and full of zeroes. |
| IJ10652 | A TEMS may crash when processing a request containing a large WHERE clause. |
| IJ13401 | An enhancement to increase the grace period following the outage of a TEMS before the MS_Offline Situation is triggered for those agents. |
| IV76112 | The Monitoring Server processing incorrectly handles the GETTYPE command request that eminates from the Tivoli Enterprise Portal Desktop by attempting to deploy components to the target system rather than returning whether the Agent that the Add Managed System is a Managed System or Component. It is during this deployment processing that the Monitoring Server abnormally terminates due to an illegal memory location access. |
| IV98819 | Given a situation with extensive formula that produces large amount of literal text or large filter plan, the situation will fail to start and appear via Tivoli Enterprise Portal in 'Problem' status. This failure is due to error during attempt to allocate memory for situation's data structures. Example case is situation using *IN clause that contains large number of entries where large number varies, but typically at least 15 entries need to be present in list of the *IN clause. Another form of large predicates that may also produce memory allocation error is situation that declares numerous SCAN, STR or LIKE comparisons against an attribute that has a large maximum length, e.g. 1024 or 2048 characters. |
| IV99758 | Upon TEMS failover, some situations may start multiple times for some agents. |
| IBM Tivoli Enterprise Portal Client APARs | |
| IJ03821 | Customer has reported that the use of the TEP post-filter SCAN function, which performs a sub-string comparison operation against a String column in the workspace view query result set, does not filter as expected. It has been determined that column values containing embedded new-line characters are not being processed successfully by the implement SCAN function. |
| IJ08817 | When a workspace of sufficient complexity and size is saved, an SQL0102N error is raised by DB2, and the save operation fails. |
| IBM Tivoli Enterprise Portal Server APARs | |
| IJ03646 | Prior to this APAR the certificate presented to the TEP client by the TEPS must always be verified and accepted by the end-user (at least once). A certificate 'Security Alert' verification panel is shown to the TEP user for confirmation, and a response is required before a session can be successfully established between the TEP and TEPS. This verification panel is displayed even when the TEP has already determined that the certificate is valid, and will continue to be displayed whenever the TEP is launched and an attempt is made to establish a session with the TEPS, provided that the TEP end-user has not responded to permanently accept the certificate (which informs the TEP to store the certificate in a local certificate respository on the TEP client machine). |
| IJ04635 | Incorrect parsing of agent's attributes; specifically the failure to identify and convert an ampersand to a SQL acceptable substitute. |
| IJ05866 | The TEPS supports the ability for a customer to define external ODBC data sources to query. Under certain high transactional load scenarios, the TEPS can encounter a problem when attempting to access multiple external data sources concurrently, which eventually leads to failure in processing subsequent queries against these data sources. |
| IJ06085 | Customer unable to view all expected online managed system using WebGUI. Not all online managed systems are being retrieved when using the ITM Data Provider REST API. |
| IJ07779 | The root cause was an affinity filtering problem in the Object Group dialog when the object group navigation tree was being constructed. |
| IJ09090 | Internally, the TEP was constructing an invalid model of the workspace definition when the Advanced Filter Options properties were included. |
| IJ09127 | Under obscure and unlikely network configurations involving "man-in-the-middle" actor scenarios, it might be possible for a "proxy" to intercept requests and response payloads between the TEP and TEPS involving User Administration transactions. Under these circumstances, the request and response payloads can be altered by the "proxy" in a manner that allows for TEPS privilege escalation. Moreover, the "proxy" could also be used to issue large numbers of internal requests to the TEPS, as if they were being issued by the TEP client, which can lead to OutOfMemory problems on the TEPS due to a relatively small memory leak issue that was uncovered as part of security penetration testing. |
| IJ13060 | If a customer has installed the PSIRT provisional IJ09127 AND the customer is using either HTTP or HTTPS between the TEP and TEPS components, then the workspace administrator will be unable to share workspaces with other TEP users. More specifically, this issue will only manifest when the following 2 conditions are true: 1) The IJ09127 security patch has been applied to the TEPS (any supported platform). 2) The customer has configured the TEP client to use the HTTP or HTTPS protocol instead of the default IIOP (CORBA) protocol for communications between the TEP <--> TEPS. This configuration is enabled by introducing the following system property into the TEP deployment script (the associated script and specific property syntax is dependent on the TEP client deployment mode: desktop, browser, or JWS): tep.connection.protocol=[http | https | iiop] The absence of this property in the TEP deployment script will cause the TEP client to use the IIOP protocol by default. 3) The customer logs on to the TEPS machine using a TEPS userid that has the Workspace Administration Mode permission enabled. The customer creates or modifies a workspace, and then saves the workspace. The expected behavior is that the saved workspace can then be accessed by another non-admin TEPS user (who does not have the workspace administration mode permission enabled). The observed behavior, however, is that the workspace is only available to the original TEPS administrator (the TEPS user that created or modified the workspace). This is a regression introduced by the PSIRT APAR IJ09127. |
| IV79772 | User IDs sent in a policy take action command are in upper case. The agent where the take action command is being sent is running on a system that is case-sensitive and the upper case user ID does not match the ID as defined on the system (i.e. mixed case or lower case). The folding of user IDs to upper case occurs when the portal server is connected to a hub monitoring server that is on a platform that is case-insensitive (i.e. Windows). |
| IV88904 | In the ITM OS/dashboards in Jazz/sm, Select the memory tab for a linux OS agent. The plot charts showing memory attributes are not populated. |
| IV90253 | The missing attribute problem occurs when the "Create Another..." option is used when authoring a new situation or query using the TEP editor(s). The editors would be need to be launched via the context menu actions associated with a selected TEP navigator item (e.g., a Linux OS agent instance). |
| IV92369 | The TEP JWS client reports an XML parsing error when the TEP JWS client is launched. A warning message was issued indicating that the deployment of the application would be blocked in a future Java release. |
| IV95003 | The TEP displays a certificate warning dialog during start-up. The TEP user accepts the use of the certificate, selecting the option from the dialog that allows the certificate to be accepted permanently, or temporarily for the current login session. However, after some period of time using the TEP, the certificate warning panel is displayed again, awaiting a user response. |
| IV96017 | Out of the box default configuration does not enable SSL for TEP Clients communication. |
| IV98823 | During TEPS initialization while opening the keystore, there is retry logic to handle a timing issue with opening the keystore. The retry logic timeout is incorrectly set to 83 minutes so that TEPS initialization can take hours instead of seconds. |
| Remote Deploy APARs | |
| IV79775 | The problem occurs when the Windows Agent, on its shutdown prior to the upgrade installation, fails to send a Offline Heartbeat to the Tivoli Enterprise Monitoring Server notifying it that the Agent is shutting down. This problem may also occur occasionally during the update of earlier versions of Windows Agents. |
| IV85463 | In some cases Remote Deploy synchronous queries to target endpoints may timeout as a result of endpoint performance issues. Notably the COMPLETE_INSTALL query which is used by the TEMS to determine whether an update has completed will only wait the IRA default timeout of 50 seconds for a Result Set response to its query. This update will change the timeout to the value of the environment variable SQL_TIMEOUT (600 seconds) rather than the default of 50. |
| IV92927 | The configuresystem commmand incorrectly modifies the _WIN32_STARTUP_.Username and _WIN32_STARTUP_.Password parameters to the values "Username" and "Password" respectively, regardless of the user's input parameter values. As a result, when the Windows Agent is started as a Service, the Operating System will prevent the Service (Agent) from starting. |
| IV96601 | When an error occurs while executing the Command Line Interface command viewAgent, the thread responsible for processing the request is not freed when the request completes. As a result all threads that are available for the Command Line Interface are consumed leaving none available for any further Command Line Interface commands. |
| Summarization and Pruning Agent APARs | |
| IJ01519 | The Summarization and Pruning Agent sets the tepsConnectivity flag as a Short rather than Integer in the Connectivity Object which is sent to the Portal Server. Since this flag is not correctly set in the proper memory location, the Portal Desktop displays a value based on a randomly set memory value. In doing so, the actual connectivity status of the connection to the Portal Server is revealed. |
| IJ02036 | Enhance the Summarization and Pruning Agent such that the user can set a configuration parameter which will result in the Agent dropping tables which no longer associated with Collection Settings for a Monitored Application. |
| IJ03648 | Although Range Partitions are initially created for the WAREHOUSELOG and WAREHOUSEAGGLOG tables during Summarization and Pruning Agent startup, new Partitions are not continually created after this initial set. |
| IJ03951 | Commit statements are not being issued after each SQL Statement that is used to modify the Warehouse. As a result, any outstanding SQL Statements may result in a deadlock condition if another SQL Statement attempts to execute before the outstanding SQL Statement completes. |
| IJ04032 | If non-partition tables are migrated into a Summarization and Pruning agent that has Range Partitioning enabled, those tables are not pruned as expected. |
| IJ04705 | Add tracing enhancement. |
| IJ04852 | Allow for a means to drop tables for which ODI files have been deleted from the ODI Directory KSY_AUTONOMOUS_ODI_DIR. |
| IJ06039 | If the user disables the Summarization and Pruning drop table option by setting the KSY_TABLE_CLEANUP keyword value to "N", the Agent continues to drop tables that no longer have Historical Collection assigned. |
| IJ08708 | The Agent utilizes a "Test" table in the Warehouse to distinguish between a table SQL operation failure and a Warehouse availability failure. As such, when a Table SQL failure occurs, rather than move onto the next table, the Agent prematurely terminates its current cycle thereby ignoring other tables which are pending aggregration and pruning. |
| IV76613 | Weekly data summarization is incorrect when the raw table has first row as Sunday data and the "start of the week" is Monday. In this case, the Sunday data is included into next day which is Monday. This is not the correct way to summarize weekly data. |
| IV86928 | The Summarization and Pruning Agent does not support HTTP nor HTTPS connections to the Tivoli Enterprise Portal Server. |
| IV89511 | The Summarization and Pruning Agent does not check whether Aggregation or Pruning is enabled for an Historical Collection Configuration Attribute Group each time it performs its aggregation processing. The Agent incorrectly creates table partitions for these groups despite the fact that the Group no longer exists. |
| Unknown APARs | |
| IV94417 | Out of the box default configuration does not enforce user authentication for soap requests on Unix and Linux platforms. |
| Warehouse Proxy Agent APARs | |
| IV80325 | On DB2 Systems where the KSY Agent is using Partitions, the KSY Agent does not aggregate nor prune any data and does not log any trace log messages. Using the DB2 CLI to issue the command "select tabname from syscat.tables|grep _P201" hangs, or may timeout, if LOCKTIMEOUT is set to a value other than -1. Additionally, when the KSY is stopped, executing this same 'select' command shows that some detached partition tables have not been dropped. This is because the drop is performed by DB2 asynchronously. So if the DB2 Database Server is restarted, the dropped Partition is orphaned. |
| IV95343 | For any table that has the AGTIME set to a different column than WRITETIME, then the aggregated table statements contains 2 times the column LAT_WRITETIME. If an Agent's ODI file contains a table definition that is similar to the following example, ATTR: Sample Date and Time *CAPT: Sample Date and Time *COLUMN: SDATE_TIME *NLSID: KYN1906 *DSPORDER: 0030 *TYPE: T *OPTION: TIMEZONE=AGENT *AGTIM: Y then the generated Aggregration tables (_H, _W, _D, _W, _M, _Q,_Y) will contain two (2) LAT_WRITETIME columns. |
| IV96437 | If the Summarization and Pruning Agent creates only a Minimum Value (_MV) Partition without any additional Partitiions at initialization, then new Partitions will not be created. |
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Document change history
| April 30, 2019 | Original version |
| May 02, 2019 | Fix formatting issues |
| May 23, 2019 | Updated included security patches for APARs IV94417 and IV96017 so that they can correctly install on top of Service Pack. |
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Modified date:
23 May 2019
UID
ibm10883130