IV90328: VIEWUSER COMMAND FAILS AFTER APPLYING IV77992 TO TEPS

IBM Tivoli Monitoring 6.3.0 Fix Pack 7 Service Pack 1 (6.3.0.7-TIV-ITM-SP0001)

APAR status

• Closed as program error.

Error description

• Some tacmd commands which require TEPS authentication, such as
  viewuser, no longer work once the PSIRT IV77992 is applied to
  the TEPS.
  
  When the user issues the command viewuser, the following will be
  returned to the user although the user KL90402 does exist.
  
  KUICTL001I Validating user credentials...
  
  
  
  
  KUIC00007I: User tivtems logged into server on
  http://slixip427:15200.
  
  [tivadmin@slixgp101 bin]$ /Tivoli/IBM/ITM/bin/tacmd viewuser -i
  KL90402
  -s slixip427 -u tivtems -w Ujm123Ws
  
  KUICVU001I Validating user credentials...
  
  KUICVU008E The user KL90402 does not exist on the server
  http://slixip427:15200
  

Local fix

Problem summary

• Some tacmd commands which require Tivoli Enterprise Portal
  Server authentication, such as viewuser, no longer work once the
   PSIRT IV77992 is applied to Portal Server.
  
  
  The error message
  KUICVU008E The user KL90402 does not exist on the server
  http://slixip427:15200 appears to the user when they issue the
  Command Line Interface command viewuser although the user does
  exist.
  

Problem conclusion

• The commands will now set the login username prior to invoking
  the Portal Server login.
  
  
  The fix for this APAR is contained in the following maintenance
  packages:
  
     | service pack | 6.3.0.7-TIV-ITM-SP0001
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TEMS

• Fixed component ID

  5724C04MS

Applicable component levels