AIOps solutions

Still image derived from the Automation toolkit representing IT infrastructure with a scanner that identifies problematic issues across the application stacks.

IBM named a Leader in the 2025 Gartner® Magic Quadrant™ for Observability Platforms

Find out why IBM is recognized for Instana, an AI-driven, full-stack observability platform.

AI-powered insights. Unified operations.

In today’s enterprises, IT performance is business performance. Modern environments span hybrid multiclouds, microservices, legacy systems and edge devices—creating complexity.

IBM AIOps delivers clarity with unified observability and operations, enabling faster issue resolution, improved resilience and optimized performance across the stack.

IBM® Cloud Pak® for AIOps

IBM Instana® Observability

IBM Concert®

Accelerate innovation and cut IT costs

Innovate faster, reduce operational cost and transform IT operations (ITOps) across a changing landscape with an AIOps platform that delivers visibility into performance data and dependencies across environments. Embrace artificial intelligence, machine learning and automation to help ITOps managers and Site Reliability Engineers (SREs) address incident management and remediation.

Explore IBM Cloud Pak for AIOps

Real-world use cases and applications

Full stack observability

Never miss an issue with the world’s most granular, highest cardinality monitoring and advanced troubleshooting capabilities.

Unified operations management

Break down silos with a single, enriched view of your entire digital landscape. Detect cascading failures across tools, accelerate resolution and empower teams to collaborate seamlessly by turning command centers into innovation hubs.

Application resilience posture analysis

Unlock a new standardized and repeatable approach to application resilience.

Mainframe resilience

AI-powered IT operations management that transforms how organizations manage mainframe resilience by aggregating siloed data and insights to act faster and simplify operations.

App-centric network observability

Help ensure seamless connectivity and application performance with AI-powered observability and automation. Gain end-to-end visibility across hybrid and multicloud environments to prevent downtime.