Infuse your AIOps platform with intelligent IT operations
Discover how to achieve proactive IT operations with IBM Cloud Pak for AIOps
Try self-guided tour Read: An SRE journey to AIOps
Person watching at performance dashboards
What is IBM Cloud Pak for AIOps?

Innovate faster, reduce operational cost and transform IT operations (ITOps) across a changing landscape with an AIOps platform that delivers visibility into performance data and dependencies across environments. Embrace artificial intelligence, machine learning and automation to help ITOps managers and Site Reliability Engineers (SREs) address incident management and remediation.

If you’re looking for IBM® Netcool® Operations Insight or any previous IBM IT management offerings, IBM Cloud Pak® for AIOps is the latest development of your current entitlement.

 Try the ROI calculator
Understand the business context and impact of an IT incident with IBM Cloud Pak for AIOps
Benefits Automate, predict, and remediate with modern AI-powered incident management. Contextualize data

Empower organizations by contextualizing data and providing actionable insights for effective decision-making.

 Proactive recommendations

Drive faster incident resolution and diagnosis and deliver proactive recommendations based on advanced analytics and machine learning.

 Collaborative problem solving

Foster teamwork and enhance problem-solving capabilities by leveraging collaborative features that enable seamless collaboration and knowledge sharing among teams.

 Automate provisioning

Streamline operations and save time with automated provisioning capabilities, enabling efficient resource allocation and management.

 Flexible deployment

Benefit from the flexibility of multiple deployment options, allowing organizations to choose the environment that best suits their needs, whether on-premises, cloud or hybrid.

Features

Cross-domain data ingestion and integration Simplify data configuration and leverage automation tools for connecting to various systems, ingesting and analyzing data from multiple domains, tools, and sources in real-time or historically.
Topology generation Gain control over dynamic infrastructure, enabling periodic assembly of unified IT asset topologies, providing visibility into applications and resources with real-time or historical data for effective incident pinpointing.
Event correlation and compression Reduce event overload with event correlation and compression. Leverage event analytics to group, enrich, suppress, and visualize events based on user-defined attributes. Use time, topology, and behavior patterns for efficient incident management.
AI-accelerated operations Reduce MTTR using multiple AI models enabling operations teams to understand and diagnose an incident. Access unsupervised training and easy to use model management tools. Visualize correlated incident alerts, metrics, topology and recommended runbooks within a single management console, while ChatOps integration ensures communication and coordination with critical team members.
Augmented remediation Detect anomalies and establish baselines, leveraging AI models for automatic anomaly detection, deep insights, and explainability, accelerating remediation through Next Best Action recommendations, automated runbooks, and proactive risk avoidance.
Interactive Walkthrough

Product tour

Four small circles and with data tools and cogs under a big circle with two people creating data on a semi circular board
IBM Cloud Pak for AIOps product tour
Boost the value of your AIOps platform

Simplify operations management with IBM Cloud Pak for AIOps. Use algorithms, advanced analytics and artificial intelligence for IT operations to accurately identify emerging problems, assign incidents properly with context and diagnose problems quickly in dynamic and complex environments, on-premise or across vendors. Improve your infrastructure monitoring to enhance application performance, workloads and reduce downtime on your AIOps platform.

Client stories

AI powers the largest 5G network in the US

T-Mobile uses AIOps to maximize efficiency and reliability. Fault processing time was cut from five minutes down to 19 seconds.

 A legendary innovator brings AIOps to its global enterprise

Electrolux leveraged autonomous operations capabilities to ensure proper CPU utilization to reduce carbon emissions by 75%.

 Driving fan engagement to new heights

Using AIOps, The Masters created seamless, consistent management across multiple clouds, driving 2.5 more value than a single-cloud approach.

 The National Center for High-performance Computing

The NCHC accelerates research and innovation nationwide to improve public network services and to proactively prevent outages with AIOps.
IBM AIOps solutions IBM AIOps Insights

AIOps Insights is a SaaS solution that addresses and solves for the problems central IT operations teams face in managing the availability of enterprise IT resources through AI-powered event and incident management.

 IBM Instana Observability

Make sense of chaotic IT environments with fully automated app observability, delivering actionable insights for optimum performance and superior UX.

 IBM® Turbonomic® Application Resource Management

Automatically deliver the resources your apps need to perform while adhering to business policies.

 IBM SevOne® Network Performance Management

Discover one of the most comprehensive, scalable and application-aware network monitoring systems for modern NetOps.
Resources Reference architecture

Explore how applying AI and building neural networks to define analytical models can help automate IT operations.

 Documentation

Learn about the latest releases, access additional learning documents and find more ways to get support.

 Community

Read blog posts from IBM experts and join discussions. Or sign up for technical workshops featuring products and use cases.

 System requirements

Find system requirements for platform and OS as well as minimum system requirements.

 Installation guides

Get installation guides for IBM Cloud Pak®, including overview content and guided steps.
Take the next step
Try the ROI calculator