Why renew?

There many reasons to renew your IBM Software Subscription and Support but the ones that matter most are ensuring uninterrupted access to:

Renewing your S&S helps you take advantage of new features, innovations, code and security enhancements to improve usability, performance and security.

It puts you in a better position to deploy new functionality and ensures uninterrupted access to vital Technical Support.

Bottom line: Renewing your Software Subscription and Support is one of the most cost-effective ways to protect your software investment.

Renewal timeline

Your Passport Advantage Primary will receive a contact verification request @120 days before each renewal is due. Note: It's important that your Primary review, add, or delete contacts, assign or revise user roles and update access privileges to ensure that upcoming renewal quotes flow to the right person.

For each renewal, we'll send you:

To renew

*Note: Passport Advantage Online renewal and ordering is available in most, but not all, countries. If you choose to purchase directly from IBM, you can choose the payment method you prefer. Payment options include invoicing, billing with your purchase number, or credit card (subject to availability in your country)

It's that simple. See for yourself.

How to renew your IBM Software Subscription and Support online videos and transcripts are also available in the following languages

Automatic or Continuous Renewal

In some countries, you may also have the option to take advantage of Automatic or Continuous Renewal.

Automatic (or Continuous) Renewal [where available] protects your from unintentional lapses in your IBM Software Subscription and Support and extends your right to use Fixed Term Licenses.

Here's how it works.

If you do nothing when you receive your renewal quote and e-mail renewal reminders, your Software Subscription and Support [and Fixed Term Licenses] will renew automatically at the Anniversary date and you will be invoiced based on your current quotation for Software Subscription and Support or FTL renewal.

Opting not to renew

We recommend that you renew IBM Software Subscription and Support on all eligible software products to ensure continued access to product upgrades and 24x7 Technical Support. But, if you choose NOT to renew your Software Subscription and Support, you must notify IBM of your intent NOT to renew before your renewal date. You may do so either online or in writing.

If at a later date, you wish to reinstate your Software Subscription and Support, you may do so, however, the cost of "Software Subscription and Support Reinstatement" is far greater than your annual renewal rate.