Zeb applies pre and post solutions engineering, architecture and product management skills, industry knowledge and business expertise, to design best in class Cloud migration and modernization solution recommendations for clients.

Jennifer Arndt is responsible for IBM retail industry support offerings for OEM's products. She specializes in solutions that optimize existing in-store equipment and single point of contact multi-vendor sourced systems.

Charlie Arteaga helps customers develop data network solutions for service providers, banking, smart grid and smart metering applications. He leads the infrastructure solutions globally for communication service providers and is certified as an Open Group Distinguished Network Architect.

Bruce consults with clients on SDN solutions that manage virtual customer premise equipment (vCPE) and enable flexible choice of physical and virtual networking functions (VNFs). These solutions are deployed on location, enabled through zero touch provisioning (ZTP) and managed using IMI for networking in an aaS consumption model.

Militza Bishop focuses on multi-vendor support and complex solutions to continually improve information and analytics client experiences.

Bill Brown manages, builds and leads consulting and advisory practices, global IT architecture and development teams, and cloud application development services. He has delivered multicloud solutions, and as CTO, is responsible for the design, development and delivery of solutions using cloud, services, APIs and PaaS.

Mike Buente helps clients get enterprise-level support for 160+ community versions of Open source software which includes unlimited support from a community of industry experts on a range of topics including usage, Open source software package optimization and project best fit. He also provides clients with expertise on IBM's support of Oracle software products.

Bill Chalk designs hybrid cloud infrastructures, including network architecture, Internet routing, routing protocols, VPNs, Cloud Exchange, and data center networking.

Gene Chao leads teams in accelerating business growth through client advocacy, thought leadership and client engagement models. He builds offerings and develops skills and competencies across automation, autonomics, cognitive and the next generation of business process transformation.

Madhuri Chawla manages a team responsible for the architecture and solution development of Enterprise Applications cloud solutions. Madhuri was instrumental in SAP’s strategic expansion of its cloud services delivery with IBM, which led to the IBM and SAP strategic alliance in the HANA Enterprise Cloud space.

Domenic Ciccone helps clients in the financial services industry define solutions specifically for retail banking and ATM operations.

Henry Ciprano leads the deployment, migration and maintenance of virtual desktop infrastructures, and other virtual enablement tools like VMware ESXi, Citrix XenDeskop, Systrack, and Desktop Director.

Pat Corcoran leads teams to develop enterprise level resilience and integrated business continuity solutions. This includes business continuity, disaster recovery, crisis management, high availability and risk mitigation solutions for regional and international clients.

Steve Currie leads the development of global network offerings, including software defined networking (SDN) technologies. He assists clients with the adoption of IT services and solutions to address their business challenges.

Himanshu Desai drives the strategic alignment, development and integration of IBM Services Platform with Watson, with IBM’s Multicloud Management Platform. He was instrumental in IBM’s acquisition of a Multi-Cloud Management Platform company and has held various technical and business leadership roles in some of the world's largest global IT companies.

Norman consults with clients about data center networking solutions for shared and dedicated infrastructure as a service in a software defined environment.

Allen Downs specializes in helping clients to address their enterprise wide business resiliency needs. He specializes in building solutions that support their strategy and vision. Allen has worked globally with clients in the manufacturing, banking, finance, and distribution industries.

Cesar specializes in Cloud Hosting Solutions, UC Contact Center, IP Telephony Solutions Design, and the solution and design of Remote Managed Services (IaaS, SaaS, PaaS, Hybrid). He has helped global enterprises with CC/UCaaS solutions for complex E2E Application integrations.

Robert Erickson oversees IBM's Managed Multicloud Services Platform offering portfolio strategy and technical roadmap. He directs offering development and delivery, serviceability and customer requirement validation, across the offerings organization.

Tom leads global finance process, organizational and technology transformation programs for multinational clients. His industry experience spans commercial, financial services and not-for-profit sectors focusing on finance assessment, strategy development, operating model design and implementation of global transformation initiatives.

Nithin Ghosh designs and delivers End User Transformation programs for large enterprises that capitalize on cloud computing, virtualization, automation and cognitive platforms. He utilizes consultative methods when evaluating and presenting potential benefits of technical options, pricing, support and feasibility.

John Granger leads the Cloud Application Innovation team in enterprise application implementations, and cloud application migration, modernization and maintenance. He is an expert in large-scale cloud application migration, next-generation enterprise applications, and complex system integration.

Jason Green helps clients develop solutions that combine process and IT components to address changing market and business requirements.

Emilio Griman's specialty is driving alignment of technology investment to business strategy. He leads a global team who are skilled in working with clients to identify and provide technical scoping of business continuity solutions.

Kendra Gullette creates CRM solutions cross-industry and geography. She helps define strategy and direction for the Technical Support Services business line, and she manages training, special events, knowledge repositories, RFP response repositories, best practices, solution standards and sales material development.

Andy Hacket leads multi-discipline SME teams to develop custom solutions for clients migrating to cloud. His technical and engineering expertise encompass cloud applications, computing and hosting, system integration and ERP solutions.

John leads the US Sales organization, focusing on OEM Support Services and Complex Technology Support Services (TSS) engagements. TSS provides hardware and software support services for most categories of I/T products.

Arun Hampapur creates hybrid cloud solutions using brokerage, orchestration, automation and cognitive technologies. He leads highly skilled architects, developers, data scientists, and software engineers, using agile innovation, to deliver the AIOps solutions as part of the Multi Cloud Managment Platform.

Marc Hayem leads the Global Advanced Analytics Practice in IBM Global Business Services. His team specializes in solving complex business problems for IBM customers using machine learning and artificial intelligence technologies. Marc has previously managed technical teams specializing in business intelligence, SQL and NoSQL databases, CRM, Big Data and machine learning.

Bill Haynes specializes in the developing transformational solutions utilizing managed services, SaaS, cloud, hybrid infrastructure, mobility and security services.

George Herbert launches and manages technology support service solutions. His expertise spans IT service management, cloud computing, social media, education, hardware support and software programming.

John Hollingsworth is a network design specialist concentrating on the design of infrastructures including: servers, storage, workstations, middleware, non-application software, networks, and the physical facilities that support the applications and business processes required by clients.

Elli Hurst collaborates with IBM clients, across multiple industries, on process improvement, optimization and business streamlining. She guides the implementation of robotic process automation with cognitive solutions.

Dr. Ilyas Iyoob guides C-level clients through strategic decisions with his expertise in Artificial Intelligence, IT capacity planning, and Hybrid Cloud optimization. Dr. Iyoob is a certified Distinguished Data Scientist, ITaaS multi-patent holder and professor at the University of Texas at Austin.

Larry Joiner plans digital workplace transformations and creates device management strategy for end user applications and network infrastructure. His expertise spans IBM Labor Based Services, Linux, Infrastructure Solutions, Point of Sale solutions, and Hotel-in-a-Box.

Vishal Joshi leads the design build and delivery of Workplace Support Capabilities using AI, Machine Learning, Analytics, Robotics and Automation leveraging Watson Cognitive Chat to deliver personalized, Omnichannel Self Service Experience for end users.

Shobit Joshi leads a cross functional team that develops, launches and manages IBM Network service offerings. His expertise spans strategy and transformation, enterprise architecture and service delivery and governance.

Shankar Kalyana has architected, designed, developed and implemented custom and packaged software solutions across hybrid and multicloud environments and platforms. His expertise includes hybrid and multicloud as-a-service strategies that drive digital and cognitive operational excellence.

Hanumanth Kanthi leads an organization that designs Multicloud Service offerings including Cloud Architecture Design. His expertise spans Networking, SaaS, PaaS, Cloud, Analytics, Middleware, DevOps and software development.

Scott Kennedy leads IBM's Site and Facility Services sales worldwide. With expertise gained in building more that 30 million square feet of raised floor data centers for organizations world wide, Scott is experienced in data center design, construction, relocation and optimization services.

Frederick Key leads a cross functional team that develops, launches and manages new and ongoing improvements of IBM Network service offerings.

BJ creates global technology strategies and standards for Backup as a Service, Disaster Recovery as a Service, and Cyber Resiliency and Recovery.

Gerry Kluck supports client transformation with expertise in Mainframe Cloud Cloud Solutions, Enterprise Hybrid IT, Data Analytics and IT Strategy & Design. He leads a world-wide team in developing specific solutions that address client's business needs.

Steve Knight designs, builds and manages UCaaS and CCaaS proof of concept offerings. At the RTP Network Innovation Center, he implements SD-WAN demos and testing deployments.

Jason LaScola leads complex cross-domain, cross-geography infrastructure engagements. A Senior Certified Architect, and member of IBM's Academy of Technology, his extensive experience includes enterprise outsourcing, analytics, automation, technology and service integration, hybrid cloud and complex data center migration.

Matt defines high level enterprise-wide IT Architecture focusing on the mapping of I/T capabilities to business needs. Matt's expertise spans Cloud Computing, IT Architecture, Service Management, IT Operations, Security, Networking, and Program Management. Matt is a Certified IT Architect and Senior Technical Lead.

Hector helps clients optimize their IT environments by identifying smart, technology-forward solutions tailored to their specific needs. He is deeply knowledgeable about digital transformation and how IBM support can offer to enable clients to build future-forward data centers.

James Martin develops and delivers technical service solutions to cross-industry clients in support of their business requirements. Focused on SAP managed services, James brings expertise across the breadth of the portfolio.

Ron Martin's expertise spans networking solution development with cloud-based technologies, storage, data replication, computing and networking, resiliency, and scalability.

Darren McGrath manages enterprise consulting projects focused on technology optimization, digital workplace transformations, business analytics, and business applications development.

Margaret’s experience includes high availability business continuity project management, business analysis, IT strategy, architecture, and executable plan development for Fortune 500 mainframe and open systems high availability and business recovery solutions. She has helped clients evaluate and migrate from vendor-supported recovery center plans to internal multi-data center solutions.

Manish Modh defines the technical strategy for IBM Services Multicloud Management Platform, which enables Consumption, DevOps Intelligence, AIOps, and Governance for multicloud management. His experience spans many cloud-based services and providers. He holds more than 22 software patents.

Chris Molloy designs world-class IT infrastructure management systems for some of IBM's largest clients. A member of the worldwide Enterprise IT Transformation Advisors team, he provides technical leadership for key outsourcing partnerships.

Gene Morita builds enterprise solutions that support mobile device lifecycle management from procurement, to enrollment, security, configuration, management and device health.

Cyrus Niltchian tackles cyber resilience and disaster recovery management issues for clients by helping identify their business needs and objectives, and recommending viable solutions to meet those needs.

Brian O’Connell is an IBM Distinguished Engineer and Master Inventor, who's focused on driving networking automation. He is a member of the IBM Academy of Technology and has more than 375 US patents.

Maria Olivera plans the tactical implementation of operating systems, hardware, software and applications in both desktop and server environments.

Monique Ouellette works IBM teams to develop industry focused mobile solutions that help clients transform their workplace environments. Her expertise spans IBM’s cognitive, analytics and automation capabilities.

Sandeep Parande helps clients identify and prioritize resiliency solutions that address their strategic business direction.

Dean Parker leads and organization that designs Storage as a Service offerings including IBM Cloud Private Storage. Dean's expertise spans cloud computing, storage (including flash technology), server and networking infrastructure, System X and Microelectronics.

Ray Paskauskas designs IT as a Service architecture and solution recommendations for clients based on their business challenges. He leads large complex technical transformations in ITaaS initiatives, IP telephony systems and automation.

Rahul Pathak develops services and platforms for enterprise mobility, digital workplace and blockchain; leveraging cognitive capabilities, analytics, automation and cloud services. Currently, he is also managing the Device Lifecycle Services IoT suite of offerings.

Dennis Perpetua leads work on Cognitive assistance solutions for end-users and Digital Workplace Services. Dennis applies expertise in architectural principles & methods, enterprise-scale automation and tooling, development, systems management, virtualization, datacenter relocation and cognitive computing to end user experience.

Ravi Poddar helps clients simplify hybrid infrastructure management with modular, pay-as-you-go services, accelerate innovation, improve business agility and reduce complexity to be more competitive.

Kevin Powell oversees an on-premise delivery team that enables Managed Infrastructure as a Service Offerings for clients. His in-depth knowledge of as a service for compute, storage, and network contributes to direction on key offering features and offering portfolio development.

Rick Qualman leads the Global Center of Competency and Networking Innovation Centers in Dallas, Texas and Nice, France. He also manages IBM's relationship with State and Federal agencies in Florida and Puerto Rico.

Caleb Redelman facilitates joint sales opportunities that leverage Open Source to help clients achieve their business objectives.

Saif Rivers is a consulting, management, and sales executive focused on the intersection of business operations and emerging technologies. He brings 15 years of high-impact consulting experience across multiple operational domains like supply chain. Saif has a track record of working with world-class enterprises in both developed and developing nations.

Joe Robinson provides leadership in infrastructure architecture and network design, concentrating on data center infrastructure, Software Defined (SD) WAN, campus, and cloud. He leads SDN offering development and is responsible for IBM's Software Defined Data Center (SDDC) and Software Defined WAN reference architectures.

Mehboob Rukadikar specializes in IT Service Management and Business Service Management with ITIL® Expert certification. He is proficient in formulating Cloud lifecycle management strategy and building designs covering processes, tooling, solution reference models, technology architectures, and pricing models.

Camilla Sharpe concentrates on expanding strategic alliances to grow the software support portfolio and bring new offerings to market.

Harie Ram Shashidhar focuses on end-user computing, specifically launching end-user modern workplace solutions.

A PMI certified project manager, Arvind Sogathur delivers cloud migration and transition solutions to large enterprise clients. His 18 years of experience enable seamless management of overall performance including scope, cost, and deliverables.

Prakash works with global clients to set up infrastructure consulting, professional services and transformation offerings, which enable their Cloud technology strategy and business goals.

Katie Sotheran helps clients gain value from automation and their digital workforce to provide quality to their customers and employees. She excels at stakeholder management, accelerating change, and creating an operational strategy for rapid business impact.

Neeraj Sripuram consults with clients on comprehensive Cloud Strategy, which includes technical strategy, architecture and implementation plans that enable their business strategy and goals.

Kirk Steinklauber provides technical counsel to clients on network services, Software Defined Networking (SDN), security and cloud networking. He drives delivery projects for several IBM clients.

David Subia directs and manages the Multivendor Technical Support Services business. His key focus is building a multivendor strategies that align to client needs and creating solutions that reduce IT support complexity, optimize operational efficiency and reduce cost of support.

Maheswaren Surendra is responsible for the overall direction of IT services delivery. His strategic focus is automation and cognitive technology for IT service management and managed services. He holds a PhD in chemical engineering and multiple patents.

Arvind Viswanathan leads enterprise IT Architecture and solutions development for the travel, transportation and education industries. A certified Senior IT Architect, IBM Distinguished Engineer; Regional leader of the Canadian IT Architect Profession and member of CTEC, Arvind defines enterprise-level IT Architecture and aligning I/T capabilities to business needs.

Aleksas Vitenas specializes in unified communications and contact centers. He leads a diverse team of SMEs as they create solutions and consistently meet their clients' business needs.

Kevin Wahlmeier leads the information and analytics strategy, working with IBM Research, to drive key analytics initiatives including the creation of the IBM Watson business architecture used in IBM technical support centers globally deliver customer support.

Dan supports clients SD-WAN solution needs, from definition, to design, development, deployment and operations.

Michael Weller leads transition and transformation programs for financial, distribution, healthcare, and manufacturing institutions. He has extensive experience directing business process re-engineering, enterprise resource planning implementations, and data center cloud migrations supporting strategic outsourcing programs.

Dr. Michelle Weston leads technical and marketing strategy for Business Resiliency Services (XaaS, Software, Cloud, Cyber Resiliency and Data Protection) in support of client business needs. Michelle holds 36 US patents.

Daniel Witteveen leads the global strategy and portfolio teams that help clients simplify and reinvent IT support management. He defines business and IT requirements, develops solutions and participates in the solution implementation.

Amy Wright helps clients with transformation initiatives focused on Human Resource challenges including workforce development, optimization and productivity. She provides counsel on solutions to complex employee relations and HR issues.

Jonathan has worked in Asia, North America and Europe helping the world's largest organizations achieve high performance through convergent technologies, specializing in operating models and supply chain. He is an advisor, thought leader and diversity champion.

Deepesh specializes in advisory services for enterprise architecture, enterprise computing, system integration and IT infrastructure engagements. He has experience in the banking, telecom, retail and healthcare industries across multiple geographies.

Eugene Young consults with clients and partners to facilitate the use of augmented reality tools that enable technicians to remotely solve issues. His extensive experience in telecommunications is grounded in vendor support, OEM and wireless carriers, mobile technology, wearables, smartphones, IoT connected devices and AI.

Carol Zichi leads development of mobility and workplace offerings to enable the digital workplace. She developed IBM’s first generation of services for managed mobility services involving cross–mobile device technologies and device platforms including BYOD.