Zeb applies pre and post solutions engineering, architecture and product management skills, industry knowledge and business expertise, to design best in class Cloud migration and modernization solution recommendations for clients.

Benjamin develops technical solutions and reference architectures to provide wireless network services to corporate campuses, hospitals, mines, factories, stadiums, retailers, and more.  He educates and enables in-country IBM delivery teams globally, with assets and training to successfully deliver these projects.

Mike Buente helps clients get enterprise-level support for 160+ community versions of Open source software which includes unlimited support from a community of industry experts on a range of topics including usage, Open source software package optimization and project best fit. He also provides clients with expertise on IBM's support of Oracle software products.

Bill Chalk designs hybrid cloud infrastructures, including network architecture, Internet routing, routing protocols, VPNs, Cloud Exchange, and data center networking.

Madhuri Chawla manages a team responsible for the architecture and solution development of Enterprise Applications cloud solutions. Madhuri was instrumental in SAP’s strategic expansion of its cloud services delivery with IBM, which led to the IBM and SAP strategic alliance in the HANA Enterprise Cloud space.

As an Enterprise Architect, Jack focuses on the development, implementation and configuration of Hybrid Multi-Cloud environments; utilizing Software Defined Network (SDN), Software Defined Storage and Cyber Security technologies. He develops technical solutions to solve clients' business challenges.

Domenic Ciccone helps clients in the financial services industry define solutions specifically for retail banking and ATM operations.

Henry Ciprano leads the deployment, migration and maintenance of virtual desktop infrastructures, and other virtual enablement tools like VMware ESXi, Citrix XenDeskop, Systrack, and Desktop Director.

Steve Currie leads the development of global network offerings, including software defined networking (SDN) technologies. He assists clients with the adoption of IT services and solutions to address their business challenges.

Himanshu Desai drives the strategic alignment, development and integration of IBM Services Platform with Watson, with IBM’s Multicloud Management Platform. He was instrumental in IBM’s acquisition of a Multi-Cloud Management Platform company and has held various technical and business leadership roles in some of the world's largest global IT companies.

Norman consults with clients about data center networking solutions for shared and dedicated infrastructure as a service in a software defined environment.

Allen Downs specializes in helping clients to address their enterprise wide business resiliency needs. He specializes in building solutions that support their strategy and vision. Allen has worked globally with clients in the manufacturing, banking, finance, and distribution industries.

Cesar specializes in Cloud Hosting Solutions, UC Contact Center, IP Telephony Solutions Design, and the solution and design of Remote Managed Services (IaaS, SaaS, PaaS, Hybrid). He has helped global enterprises with CC/UCaaS solutions for complex E2E Application integrations.

Robert Erickson oversees IBM's Managed Multicloud Services Platform offering portfolio strategy and technical roadmap. He directs offering development and delivery, serviceability and customer requirement validation, across the offerings organization.

Nithin Ghosh designs and delivers End User Transformation programs for large enterprises that capitalize on cloud computing, virtualization, automation and cognitive platforms. He utilizes consultative methods when evaluating and presenting potential benefits of technical options, pricing, support and feasibility.

Emilio Griman's specialty is driving alignment of technology investment to business strategy. He leads a global team who are skilled in working with clients to identify and provide technical scoping of business continuity solutions.

Andy Hacket leads multi-discipline SME teams to develop custom solutions for clients migrating to cloud. His technical and engineering expertise encompass cloud applications, computing and hosting, system integration and ERP solutions.

John leads the US Sales organization, focusing on OEM Support Services and Complex Technology Support Services (TSS) engagements. TSS provides hardware and software support services for most categories of I/T products.

Ken Haynes is responsible for leading the multibillion dollar IBM Support portfolio and solutions business. He is an advocate for cognitive solutions and technologies that aim to create innovative breakthroughs in supporting the hybrid multicloud environment.

Conal Hickey leads a team that delivers client solutions, comprised of process and IT, to address changing market and business requirements.

John Hollingsworth is a network design specialist concentrating on the design of infrastructures including: servers, storage, workstations, middleware, non-application software, networks, and the physical facilities that support the applications and business processes required by clients.

Elli Hurst collaborates with IBM clients, across multiple industries, on process improvement, optimization and business streamlining. She guides the implementation of robotic process automation with cognitive solutions.

Dr. Ilyas Iyoob guides C-level clients through strategic decisions with his expertise in Artificial Intelligence, IT capacity planning, and Hybrid Cloud optimization. Dr. Iyoob is a certified Distinguished Data Scientist, ITaaS multi-patent holder and professor at the University of Texas at Austin.

Larry Joiner plans digital workplace transformations and creates device management strategy for end user applications and network infrastructure. His expertise spans IBM Labor Based Services, Linux, Infrastructure Solutions, Point of Sale solutions, and Hotel-in-a-Box.

Shobit Joshi leads a cross functional team that develops, launches and manages IBM Network service offerings. His expertise spans strategy and transformation, enterprise architecture and service delivery and governance.

Vishal Joshi leads the design build and delivery of Workplace Support Capabilities using AI, Machine Learning, Analytics, Robotics and Automation leveraging Watson Cognitive Chat to deliver personalized, Omnichannel Self Service Experience for end users.

Shankar Kalyana has architected, designed, developed and implemented custom and packaged software solutions across hybrid and multicloud environments and platforms. His expertise includes hybrid and multicloud as-a-service strategies that drive digital and cognitive operational excellence.

Scott Kennedy leads IBM's Site and Facility Services sales worldwide. With expertise gained in building more that 30 million square feet of raised floor data centers for organizations world wide, Scott is experienced in data center design, construction, relocation and optimization services.

Frederick Key leads a cross functional team that develops, launches and manages new and ongoing improvements of IBM Network service offerings.

BJ creates global technology strategies and standards for Backup as a Service, Disaster Recovery as a Service, and Cyber Resiliency and Recovery.

Gerry Kluck supports client transformation with expertise in Mainframe Cloud Cloud Solutions, Enterprise Hybrid IT, Data Analytics and IT Strategy & Design. He leads a world-wide team in developing specific solutions that address client's business needs.

Steve Knight designs, builds and manages UCaaS and CCaaS proof of concept offerings. At the RTP Network Innovation Center, he implements SD-WAN demos and testing deployments.

Matt defines high level enterprise-wide IT Architecture focusing on the mapping of I/T capabilities to business needs. Matt's expertise spans Cloud Computing, IT Architecture, Service Management, IT Operations, Security, Networking, and Program Management. Matt is a Certified IT Architect and Senior Technical Lead.

Hector helps clients optimize their IT environments by identifying smart, technology-forward solutions tailored to their specific needs. He is deeply knowledgeable about digital transformation and how IBM support can offer to enable clients to build future-forward data centers.

Denyse Mackey leads the Americas sales & offering strategy & execution team that help clients simplify and reinvent IT support management. She understands and assesses business challenges, align IT requirements and develops winning solutions for IBM clients.

James Martin develops and delivers technical service solutions to cross-industry clients in support of their business requirements. Focused on SAP managed services, James brings expertise across the breadth of the portfolio.

Ron Martin's expertise spans networking solution development with cloud-based technologies, storage, data replication, computing and networking, resiliency, and scalability.

Darren McGrath manages enterprise consulting projects focused on technology optimization, digital workplace transformations, business analytics, and business applications development.

Margaret’s experience includes high availability business continuity project management, business analysis, IT strategy, architecture, and executable plan development for Fortune 500 mainframe and open systems high availability and business recovery solutions. She has helped clients evaluate and migrate from vendor-supported recovery center plans to internal multi-data center solutions.

Manish Modh defines the technical strategy for IBM Services Multicloud Management Platform, which enables Consumption, DevOps Intelligence, AIOps, and Governance for multicloud management. His experience spans many cloud-based services and providers. He holds more than 22 software patents.

Chris Molloy designs world-class IT infrastructure management systems for some of IBM's largest clients. A member of the worldwide Enterprise IT Transformation Advisors team, he provides technical leadership for key outsourcing partnerships.

Gene Morita builds enterprise solutions that support mobile device lifecycle management from procurement, to enrollment, security, configuration, management and device health.

Cyrus Niltchian tackles cyber resilience and disaster recovery management issues for clients by helping identify their business needs and objectives, and recommending viable solutions to meet those needs.

Brian O’Connell is an IBM Distinguished Engineer and Master Inventor, who's focused on driving networking automation. He is a member of the IBM Academy of Technology and has more than 375 US patents.

Maria Olivera plans the tactical implementation of operating systems, hardware, software and applications in both desktop and server environments.

Monique Ouellette works IBM teams to develop industry focused mobile solutions that help clients transform their workplace environments. Her expertise spans IBM’s cognitive, analytics and automation capabilities.

Sandeep Parande helps clients identify and prioritize resiliency solutions that address their strategic business direction.

Dean Parker leads and organization that designs Storage as a Service offerings including IBM Cloud Private Storage. Dean's expertise spans cloud computing, storage (including flash technology), server and networking infrastructure, System X and Microelectronics.

Ray Paskauskas designs IT as a Service architecture and solution recommendations for clients based on their business challenges. He leads large complex technical transformations in ITaaS initiatives, IP telephony systems and automation.

Rahul Pathak develops services and platforms for enterprise mobility, digital workplace and blockchain; leveraging cognitive capabilities, analytics, automation and cloud services. Currently, he is also managing the Device Lifecycle Services IoT suite of offerings.

Dennis Perpetua leads work on Cognitive assistance solutions for end-users and Digital Workplace Services. Dennis applies expertise in architectural principles & methods, enterprise-scale automation and tooling, development, systems management, virtualization, datacenter relocation and cognitive computing to end user experience.

Ravi Poddar helps clients simplify hybrid infrastructure management with modular, pay-as-you-go services, accelerate innovation, improve business agility and reduce complexity to be more competitive.

Kevin Powell oversees an on-premise delivery team that enables Managed Infrastructure as a Service Offerings for clients. His in-depth knowledge of as a service for compute, storage, and network contributes to direction on key offering features and offering portfolio development.

Rishi leads strategy, defining direction and priorities, across disciplines, for Multicloud services deployment. As part of his role, he determines user value proposition, offer elements, functionality, UI/UX needs, and ecosystem requirements.

Joe Robinson provides leadership in infrastructure architecture and network design, concentrating on data center infrastructure, Software Defined (SD) WAN, campus, and cloud. He leads SDN offering development and is responsible for IBM's Software Defined Data Center (SDDC) and Software Defined WAN reference architectures.

Mehboob Rukadikar specializes in IT Service Management and Business Service Management with ITIL® Expert certification. He is proficient in formulating Cloud lifecycle management strategy and building designs covering processes, tooling, solution reference models, technology architectures, and pricing models.

Chetan Sharan is responsible for Managed Network IaaS for MultiNetwork WAN and cloud connect Offerings. He brings substantive experience in solution engineering, network design and managed services to the development of hybrid cloud offerings which incorporate both IBM and partner technologies.

Camilla Sharpe concentrates on expanding strategic alliances to grow the software support portfolio and bring new offerings to market.

Harie Ram Shashidhar focuses on end-user computing, specifically launching end-user modern workplace solutions.

A PMI certified project manager, Arvind Sogathur delivers cloud migration and transition solutions to large enterprise clients. His 18 years of experience enable seamless management of overall performance including scope, cost, and deliverables.

Prakash works with global clients to set up infrastructure consulting, professional services and transformation offerings, which enable their Cloud technology strategy and business goals.

Neeraj Sripuram consults with clients on comprehensive Cloud Strategy, which includes technical strategy, architecture and implementation plans that enable their business strategy and goals.

Kirk Steinklauber provides technical counsel to clients on network services, Software Defined Networking (SDN), security and cloud networking. He drives delivery projects for several IBM clients.

David Subia directs and manages the Multivendor Technical Support Services business. His key focus is building a multivendor strategies that align to client needs and creating solutions that reduce IT support complexity, optimize operational efficiency and reduce cost of support.

Arvind Viswanathan leads enterprise IT Architecture and solutions development for the travel, transportation and education industries. A certified Senior IT Architect, IBM Distinguished Engineer; Regional leader of the Canadian IT Architect Profession and member of CTEC, Arvind defines enterprise-level IT Architecture and aligning I/T capabilities to business needs.

Aleksas Vitenas specializes in unified communications and contact centers. He leads a diverse team of SMEs as they create solutions and consistently meet their clients' business needs.

Dan supports clients SD-WAN solution needs, from definition, to design, development, deployment and operations.

Michael Weller leads transition and transformation programs for financial, distribution, healthcare, and manufacturing institutions. He has extensive experience directing business process re-engineering, enterprise resource planning implementations, and data center cloud migrations supporting strategic outsourcing programs.

Dr. Michelle Weston leads technical and marketing strategy for Business Resiliency Services (XaaS, Software, Cloud, Cyber Resiliency and Data Protection) in support of client business needs. Michelle holds 36 US patents.

Daniel Witteveen leads the global strategy and portfolio teams that help clients simplify and reinvent IT support management. He defines business and IT requirements, develops solutions and participates in the solution implementation.

Deepesh specializes in advisory services for enterprise architecture, enterprise computing, system integration and IT infrastructure engagements. He has experience in the banking, telecom, retail and healthcare industries across multiple geographies.

Eugene Young consults with clients and partners to facilitate the use of augmented reality tools that enable technicians to remotely solve issues. His extensive experience in telecommunications is grounded in vendor support, OEM and wireless carriers, mobile technology, wearables, smartphones, IoT connected devices and AI.

Carol Zichi leads development of mobility and workplace offerings to enable the digital workplace. She developed IBM’s first generation of services for managed mobility services involving cross–mobile device technologies and device platforms including BYOD.