Overview
What is IBM Cloud Pak® for Business Automation?
IBM Cloud Pak for Business Automation is a set of integrated market-leading software designed to help you solve your toughest operational challenges.
With AI-generated recommendations, analytics to measure impact, and business-friendly low-code tooling, we've helped clients reduce the amount of time spent on manual processes by 90%¹ and decreased customer wait times by half². You can now better comply with regulations to reduce risk and save thousands of work hours that can then be reallocated to higher value work³.
IBM Cloud Pak for Business Automation: Drive innovation in business operations (2:46)
Use cases
Customer support
Customer support
Automate refund requests: Minimize manual work with straight-through processing to improve productivity and meet fluctuating customer demands.
Accounts payable
Accounts payable
Validate invoices: Manage the increasing volume of invoices and streamline your validation process with decision automation. Detect errors more quickly to improve accuracy and apply changes as needed to reduce the amount of time to payment.
HR onboarding
HR onboarding
Build and utilize low-code apps: Use automation to manage the onboarding process from application through onboarding. Create and update applications quickly using low-code tools to simplify and update the onboarding process.
Remote work dispatch
Remote work dispatch
Simplify common tasks: Business users can create lightweight workflows without coding to improve productivity and decrease the complexities and limitations of remote work.
Benefits
Understand your current state
Improve business applications
Increase productivity
Gain deeper insights
Respond to challenges faster
Deploy anywhere
Features
Everything you need to automate every business process
Specialized business automation capabilities — for content, decisions, tasks and workflows — are built on top of powerful automation services that underlie all four IBM Cloud® Paks for Automation. Get insight into how your processes run, visualize issues, pinpoint fixes and prioritize actions.
Spotlight
Client stories
Services
We offer software, services and consulting for almost any cloud. Choose what works for you.
Move forward on your own
Gain a more secure path to the cloud by buying only what you need from this or other IBM Cloud Pak containerized software solutions.
Move forward with some help
Work alongside our experts to assess your portfolio, implement quick agile change, and set the course for your automation future.
Move forward by letting us do it for you
Focus on innovation and keep existing resources in place by letting our IBM Services® experts manage your ongoing automation needs.
Explore IBM Cloud Paks for Automation
Check out these component products
IBM Cloud Pak® for Integration
Connect your applications and data wherever they live.
IBM Cloud Pak® for Network Automation
Transform your network and evolve to zero-touch operations.
IBM Cloud Pak® for Watson AIOps
Place AI at the core of your entire IT operations toolchain.
IBM Storage Suite for Cloud Paks
Gain consistent data services across cloud-native and existing apps.
Next steps
Learn how to start your hyperautomation journey with IBM Cloud Pak for Business Automation today.