Overview
What is IBM Cloud Pak for Business Automation?
IBM Cloud Pak® for Business Automation is a set of integrated market-leading software designed to help you solve your toughest operational challenges. With actionable AI-generated recommendations, built-in analytics to measure impact, and business-friendly low-code tooling, we've helped clients reduce the amount of time spent on manual processes by 80%¹, decrease customer wait times by half², comply with regulations to reduce risk³ and save thousands of work hours that were then reallocated to higher value work⁴.
Introduction to IBM Cloud Pak for Business Automation powered by AI (02:45)
Webinar
Explore how to automate anything, anywhere, anytime featuring guest speaker Mike Gualtieri, VP, Principal Analyst of Forrester Research.
Use cases
Customer support
Customer support
Accounts payable
Accounts payable
HR onboarding
HR onboarding
Remote work dispatch
Remote work dispatch
Benefits
Understand your current state
Improve business applications
Increase productivity
Gain deeper insights
Respond to challenges faster
Deploy anywhere
Capabilities
Everything you need to meet your business automation requirements
Process analysis
Use existing data to explore and identify where automation can help create the greatest impact.
Task automation
Bring RPA and all other business automation capabilities together to enable digital labor.
Document processing
Classify documents and extract data using pretrained deep learning models to get more out of your data.
Workflow orchestration
Create and manage AI-directed workflows to automate business processes with BPM and case management.
Decision management
Combine business rules and machine learning to help make intelligent operational decisions.
Content services
Use AI to gain a better understanding and provide better governance over your enterprise content.
A common foundation
IBM Cloud Pak for Business Automation is built on a shared automation foundation
Process mining
Create a visual representation of the data flowing through your business and pinpoint bottlenecks in your operations.
Automation insights
Draw on advanced AI and analytics to create a baseline you’ll use to track key performance indicators (KPIs) over time.
Robotic process automation
Use attended and unattended bots to build robust automations that augment the work done by your human workforce.
Services
We offer software, services and consulting — for almost any cloud. Choose what works for you.
Move forward on your own
Gain a more secure path to the cloud by buying only what you need from this or other IBM Cloud Pak containerized software solutions.
Move forward with some help
Work alongside our experts to assess your portfolio, implement quick agile change, and set the course for your automation future.
Move forward by letting us do it for you
Focus on innovation and keep existing resources in place by letting our IBM Services® experts manage your ongoing automation needs.
Client stories
Thousands of clients are seeing results.
Resources
Next steps
Learn how to start your hyperautomation journey with IBM Cloud Pak for Business Automation today.
Explore the IBM Automation platform
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