My IBM Log in Start your free trial

IBM Operational Decision Manager

Discover, capture, analyze, automate and govern rules-based business decisions in the environment of your choice
Try it for free
A hybrid UI illustration of the Operational Decision Manager interface
A powerful decision management platform

A powerful decision management platform

Streamline decision authoring and editing, with enterprise-grade features such as a traceability, simulation, versioning and auditing. IBM ODM helps organizations build precise decisions that help organizations increase efficiency, manage compliance, and improve operational agility.

ODM, available standalone and as part of IBM Cloud Pak® for Business Automation, helps you analyze, automate and govern rules-based business decisions. The solution can authorize a loan, decide on promotional offers or detect a cross-sell opportunity with high precision and customization.

When critical decisions need to be made, IBM decisioning solutions like ODM and Automation Decision Services (ADS) become the catalysts for success. When integrated with watsonx Orchestrate’s conversational capabilities, through Cloud Pak for Business Automation in SaaS, users can more efficiently interact with the system, calling upon decision engines, and obtaining insights without the need for manual intervention.

 Get started building decision management projects
Benefits

Benefits

Improve effectiveness

Detect and adapt quickly to market changes: adjust customer experience, update loyalty programs, or create more personalized and contextual offers. Increase decision speed and reliability.
Improve efficiency 

Run business operations faster, consistently and at scale. Automate approvals, process claims, onboard employees and clients faster, reduce noncompliance costs and prevent credit losses.
Manage compliance

Support auditing and compliance with documented proof of how decisions were made. Change policies quickly as regulations evolve. Drive consistency and detect fraud systematically.
Key features

Key features

Simplicity and ease of management


Take advantage of interfaces that enable you to quickly author, develop and test decisions.

 Support for complex decisions


Leverage Operational Decision Manager for your most demanding applications.

 Built-in testing and simulation

Use testing and simulation capabilities to help validate business logic against well-defined usage scenarios and key performance indicators.

 Flexible deployment options

Deploy on OpenShift®, Certified Kubernetes, app servers, embedded in Java code, on compute grids, z/OS or SaaS.

 Role-based permission management

Enable stakeholders to participate in authoring, updating, deploying and managing rules.

 Built-in governance process

Scale business decisions using built-in governance and change management capabilities.

IBM Operational Decision Manager on IBM Z®

Modernize your Z applications Add intelligence to your Z applications Try it now on Z
Group of young game developers working in office for their new game design
Modernize your Z applications

Modernize your IBM z/OS® applications from the inside out by discovering and externalizing business logic.

 Read the blog
Client stories

Client stories

Medical scientists using microscope in laboratory
Israeli Ministry of Health
Reacting fast to mitigate public health risks.
An air source heat pump on the side of a home being installed in the North East of England. The house is aiming to be sustainable. There is a construction worker with a hard hat and reflective jacket holding a digital tablet, talking to the home owner who is showing her documents.
First Canadian Title (FCT)
Automating process flows to improve the turnaround time for new title insurance applications.
Businessman and woman seen from above, sitting at modern shaped desk. Business people sitting in a meeting with laptop computer. Smart professional colleagues in discussion.
TD Ameritrade
Speeding up account creation and margin requests.
Doctor working in hospital laboratory
UK NHS Blood and Transplant
Optimizing patient outcomes with agile development.
Confident businessmen using laptop together at desk. Male executives are working at textile factory. Professionals are wearing smart casuals in factory.
Brownells Inc.
Automating business rules to improve customer service.
Young Indian woman using smart phone sitting on a staircase
Asian Paints Limited
Streamlining 20,000 product promotions with dealers.
Editions

Editions

Compare features and pricing

 On premises
Opt for the full-featured decision management solution, with rules-based decision services.
On the cloud
Capture and manage repeatable business decisions as a hosted and fully managed solution.
IBM Cloud Pak for Business Automation
Automate decisions as part of a global project that includes RPA, workflow and more.
Decision Management at IBM

Decision Management at IBM

IBM Automation Decision Services
Easily incorporate machine learning insights to build more intelligent, effective decisions without IT professionals.
IBM Decision Manager Open Edition
Build custom, cloud-native applications that automate decisions with DMN-compliant, open-source software.
Get more capabilities

Get more capabilities

Operational Decision Management is pre-integrated with other automation capabilities such as content, capture and process automation in Cloud Pak® for Business Automation, to drive business growth. Explore IBM Cloud Pak®
Integrated

Discover AI-powered capabilities, a common UI and low-code tools.
Complete

Get task automation, workflow orchestration and more.
Modern

Pay for what you need with modular pricing.
Take the next step
Try it for free
More ways to explore Documentation Community
Products Consulting services Industries Case studies Financing Research LinkedIn X Instagram YouTube Podcasts Business partners Documentation Events Subscription center Support TechXchange community Overview Careers Investor relations Leadership Newsroom Security, privacy and trust United States — English Contact IBM Privacy Terms of use Accessibility