IBM® Process Mining helps businesses make faster, more informed decisions for process improvement through data-driven insights.
Gain complete process transparency using data from your business systems, such as ERP and CRM, pinpoint inefficiencies and prioritize automation by impact and expected ROI. Drive continuous process improvements by triggering corrective actions or generating RPA bots.
With this offering, clients can improve complex processes—achieving an 80% reduction in average lead time—to stay competitive, boost efficiency and reduce operational costs.
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Unlocking Significant ROI: Inside the Forrester Study on IBM Process Mining webinar
Process Mining and RPA: Meet the ultimate automation power couple
Forrester's study reveals: make continuous process optimization your business imperative.
A leader in “ready-to-wear” designer clothing, Max Mara redesigned order-to-cash for a better buying experience and uses process mining to make more strategic, ROI-driven process improvements.
One of America’s largest state governments decreased process lead time from 5 days to 15 hours and reduced maverick fees by USD 1.4 million after eliminating process violations and inefficiencies.
An electric power provider used AI-based process discovery to drill down into purchasing data, revealing opportunities for an 80% reduction in average order lead time and improved flow that cuts 67% of unnecessary process steps.
The largest bank in Italy mapped and streamlined its processes, reducing the amount of time spent processing loans by 70% and saving EUR 1.4 million by automating 91 processes.
Access a fact-based process model with insights from stakeholders and data sources into how your business is working.
Identify automation opportunities, prioritize by impact and expected ROI, and fast-track implementation with automated RPA bot generation.
Predict the impact and ROI of change initiatives and identify potential operational risks before making investments by performing what-if analyses.
Analyze non-conformant cases to identify the root causes of deviations, stakeholders involved and impacts on key performance indicators (KPIs).
Integrate with hundreds of sources including SAP, Oracle and more. Deploy anywhere and customize dashboards with a low-code/no-code platform.
Enhance process analyses with task mining for a holistic view into processes and tasks. Reach process transparency to make key decisions.
Enhance IT efficiency, boost customer experience and take proactive measures to improve performance monitoring and targeted automations.
Help businesses optimize and streamline operations with a focus on sustainability.
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