IBM Process Mining

Act faster with a complete process intelligence platform

Elevate how your business performs with IBM® Process Mining. Transform business data into a clear, actionable view of how workflows actually run. Uncover inefficiencies, accelerate decision-making and prioritize process improvements with AI-driven insights for measurable outcomes.

AI-powered process insights for smarter decisions

Leverage prescriptive process mining to gain actionable recommendations powered by AI. Prioritize optimizations that deliver the highest ROI and drive impactful business outcomes.

End-to-end process visibility across systems

Connect data from ERP, CRM, and other core systems to uncover inefficiencies, bottlenecks, and hidden opportunities. Achieve a unified view of your processes in real time.

Predictive and scenario-based analytics

Simulate process changes with predictive analytics to understand the impact of decisions before implementation. Use what-if scenarios to minimize risks and accelerate transformation efforts.

Seamless collaboration with natural language AI assistants

Empower your team with AI-powered conversational assistants to analyze processes, uncover insights, and simplify decision-making—accessible even to non-technical users.

Benefits

Drive digital transformation with IBM Process Mining.

Read the ebook

Process visibility
Process visibility
Process visibility
Trigger actions
Trigger actions
Manage compliance
Manage compliance
Boost productivity
Boost productivity
Accelerate digital transformation
Accelerate digital transformation

Unlock full process transparency

Create a process digital twin for end-to-end visibility into your operations. Use data-driven insights to identify inefficiencies, deviations and hidden opportunities quickly to drive compliance, streamline workflows and achieve higher process excellence.

Trigger actions

Maintain process health, prevent issues and easily course-correct to reach goals. Use process insights to trigger corrective actions when specific business logic is met like KPI alerting users, overdue invoices activating payments and more.

Manage compliance

Monitor process execution, detect violations or bottlenecks, analyze the root causes and conduct fact-based compliance checks more efficiently to increase standardization.

Boost productivity

Eliminate repetitive work, remove unnecessary steps and create automations where it makes most sense to reduce cycle times and boost employee satisfaction.

Accelerate digital transformation

Gain operational transparency, anticipate disruptions and identify where processes need to be enhanced to improve decision-making and support the various stages of transformation.

Read IBM Sales case study

Unlock full process transparency

Trigger actions

Manage compliance

Monitor process execution, detect violations or bottlenecks, analyze the root causes and conduct fact-based compliance checks more efficiently to increase standardization.

Boost productivity

Eliminate repetitive work, remove unnecessary steps and create automations where it makes most sense to reduce cycle times and boost employee satisfaction.

Accelerate digital transformation

Gain operational transparency, anticipate disruptions and identify where processes need to be enhanced to improve decision-making and support the various stages of transformation.

Read IBM Sales case study

Use cases

Empower enterprise-wide transformation

Unify your processes with AI-powered digital mapping. IBM Process Mining helps visualize workflows, connect data across systems and uncover insights to accelerate transformation while maximizing ROI.

Read the white paper

Boost efficiency and resilience

Identify and fix bottlenecks with prescriptive AI insights. Compare processes across units, uncover root causes and implement solutions that reduce delays and improve execution.

Read Max Mara case study

Adapt processes to evolving needs

Keep your business agile and responsive. IBM Process Mining enables you to adjust workflows as needs change, using advanced monitoring and predictive insights to drive continuous improvement and maintain operational excellence.

Read banking case study

Drive sustainability with data

Leverage process mining to optimize sustainability efforts. Monitor performance, test scenarios and reduce carbon footprints with AI-driven insights tailored to ESG goals.

Explore the sustainable procurement app

Scale automation intelligently

Prioritize and implement automation opportunities faster. Leverage AI and RPA bot scaffolding, low-code platforms, and decision analytics to orchestrate enterprise-wide automation with measurable results.

Read the IBV report

Build smarter AI assistants and agents

Turn process insights into powerful AI solutions. Infuse watsonx Orchestrate with process intelligence to build personalized AI assistants and agents that amplify productivity, automate tasks, simplify processes and scale their impact across your business.

Read IBM Sales case study

Take the next step

Explore these resources to get more details about what IBM Process Mining can bring to your enterprise.

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