With Watson is a customer success program that brings a community of people, from individuals to enterprises, interested in learning and/or building with AI together. It provides exclusive access to AI marketing and technical experts to help accelerate your AI vision while getting the most out of Watson and the IBM network.
Contracts are often thought of as large files which are created, signed and then filed away until there is cause for renewal, termination, legal action or to justify payment. AI platforms like Watson transform contracts from stand-alone, static forms into integrated, "living" entities that contribute to a knowledge base.
With Watson, KPMG tax professionals have access to a powerful solution that frees them to focus on the qualitative documentation which defines a project, helping to transform and enhance the accuracy, speed and ROI in generating qualified tax credits for their clients.
Facing steady growth in customer and business volumes, Prudential recognized it needed an easily scalable and cost-effective solution to support a growing number of queries from financial consultants. Prudential created a scalable, intelligent chatbot using Watson AI to provide financial consultants with real-time customer-specific policy information.
With AI, marketers can unlock insights from competitors’ campaigns that would otherwise be invisible. Big trends like market share and dollar sales are easily visible, but more nuanced trends like sentiment, or share among a particular age cohort or demographic might be impossible to see with the naked eye. Using Watson platforms, consulting firms like LPA are able to ingest billions of data points from social platforms and public domain sources to bring these kinds of insights into focus – and give companies a window of opportunity to act on them.
Empowering customer service agents with new technology is the key to great customer interactions, leading to an increase in repeat business. This approach is often overlooked when compared with other customer service pain points, such as increasing customer satisfaction or decreasing operation costs, but in reality, these objectives are all interlocked.
Integrating AI in everyday enterprise and consumer applications is steadily becoming the new normal. In a mobile-first world, the number of users accessing AI through apps on their devices is rapidly growing. Very often, their experience is hindered by inconsistencies in the quality or availability of network connectivity. Consider three distinct examples – 1. Fixing […]
With Watson, professionals can constantly monitor the condition of the systems that power our business. Not only can Watson identify smaller issues before they become bigger ones, AI can predict where new problems will arise—and make sure they don’t.