AI for the Enterprise

May 18, 2018

With Watson – an AI community to learn, grow and transform business

With Watson is a customer success program that brings a community of people, from individuals to enterprises, interested in learning and/or building with AI together. It provides exclusive access to AI marketing and technical experts to help accelerate your AI vision while getting the most out of Watson and the IBM network.

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April 30, 2018

How KPMG uses AI to empower their auditors

KPMG looks to using Watson AI to drive higher-confidence outcomes, greater insight, and employee empowerment, and we are committed to investing in resources that enable a high-quality audit.

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April 18, 2018

Manage procurement contracts with less effort, more accuracy with Watson Compliance Assist

Contracts are often thought of as large files which are created, signed and then filed away until there is cause for renewal, termination, legal action or to justify payment. AI platforms like Watson transform contracts from stand-alone, static forms into integrated, "living" entities that contribute to a knowledge base.

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April 9, 2018

Driving faster, more accurate and more beneficial tax decisions

With Watson, KPMG tax professionals have access to a powerful solution that frees them to focus on the qualitative documentation which defines a project, helping to transform and enhance the accuracy, speed and ROI in generating qualified tax credits for their clients.

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April 5, 2018

Prudential Singapore puts Watson AI to work to increase sales agent performance

Facing steady growth in customer and business volumes, Prudential recognized it needed an easily scalable and cost-effective solution to support a growing number of queries from financial consultants. Prudential created a scalable, intelligent chatbot using Watson AI to provide financial consultants with real-time customer-specific policy information.

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April 2, 2018

5 Ways AI is transforming marketing

With AI, marketers can unlock insights from competitors’ campaigns that would otherwise be invisible. Big trends like market share and dollar sales are easily visible, but more nuanced trends like sentiment, or share among a particular age cohort or demographic might be impossible to see with the naked eye. Using Watson platforms, consulting firms like LPA are able to ingest billions of data points from social platforms and public domain sources to bring these kinds of insights into focus – and give companies a window of opportunity to act on them.

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March 29, 2018

How Watson empowers agents to deliver excellent customer service

Empowering customer service agents with new technology is the key to great customer interactions, leading to an increase in repeat business. This approach is often overlooked when compared with other customer service pain points, such as increasing customer satisfaction or decreasing operation costs, but in reality, these objectives are all interlocked.

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March 20, 2018

AI Everywhere with IBM Watson and Apple Core ML

Integrating AI in everyday enterprise and consumer applications is steadily becoming the new normal. In a mobile-first world, the number of users accessing AI through apps on their devices is rapidly growing. Very often, their experience is hindered by inconsistencies in the quality or availability of network connectivity. Consider three distinct examples – 1. Fixing […]

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March 16, 2018

Anticipate and preempt disruptions: The increasing cost of system failure

With Watson, professionals can constantly monitor the condition of the systems that power our business. Not only can Watson identify smaller issues before they become bigger ones, AI can predict where new problems will arise—and make sure they don’t.

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