AI for the Enterprise

AI Learns the Language of Business: Behind the scenes at IBM’s NLP Innovation Event

March 17, 2020 | AI, AI for the Enterprise, Events

At IBM’s inaugural NLP innovation event, held at IBM Watson’s Astor Place Headquarters last week, Rob Thomas, General Manager, IBM Data and AI, announced that Watson’s core AI products will include exciting enhanced Natural Language Processing (NLP) capabilities. The new technologies represent the first commercialization of key NLP capabilities to come from IBM Research’s Project ...read more


Building NLP models: From out-of-the-box to customization

March 10, 2020 | AI for the Enterprise

Background With the help of machine learning-based natural language processing (NLP) models, your business can speed up processes, make more accurate predictions, and uncover new insights from your existing data. To get the maximum value for your efforts, it is important to choose the right machine learning-based NLP service for your specific use case. At ...read more


Independent study finds IBM Watson Assistant customers can accrue $23.9 million in benefits

March 2, 2020 | AI for the Enterprise

Companies increasingly understand the importance of the customer experience, and are focusing on greater customer-centricity in how they interact, engage and serve customers. Yet customer service continues to fall short of consumer and buyer expectations, with limited service hours, multi-step routing journeys, and long wait times. Besides the immediate frustration relayed to contact center agents ...read more


What’s next for NLP?

December 20, 2019 | AI for the Enterprise, Watson APIs

In my posts over the past few months, I’ve explained what NLP is, why it’s the backbone of AI integration in industries today, and how NLP can be put to work inside organizations. As we close out 2019 and look ahead to 2020, I want to address the future of NLP, where I see it ...read more


IBM Watson enables your business to get started with text-analytics

December 19, 2019 | AI for the Enterprise, Discovery and Exploration

What are text analytics? Text analytics can help organizations discover patterns in large unstructured data sets. Unstructured data, such as videos, photos and audio accounts for at least 80% of your company’s data, a true “blind spot” for most businesses. Add to this the fact that every second companies around the world add data to ...read more


Watson Discovery’s new NLP feature prepare enterprises for LIBOR transition

December 4, 2019 | AI for the Enterprise

As a business owner, shielding your company from risk is among your primary concerns. You want to make certain that your decisions are security minded, sound and based on the best available data. So, when a scandal erupts around the longest running global interest rate standard – the London Interbank Offered Rate, or LIBOR – ...read more


IBM announces new industry-leading NLP features inside Watson Discovery

December 4, 2019 | AI for the Enterprise, Discovery and Exploration

Do you want to better understand the insights hidden within your essential business documents? It’s time to try Watson Discovery – recognized by both Gartner and Forrester as a leader in extracting insights – for your AI search app needs. In July 2019, IBM Watson coupled Watson Discovery with IBM’s Cloud Pak for Data integration ...read more


IBM launches new market leading capabilities for customer service AI with Watson Assistant

October 21, 2019 | AI for the Enterprise, Conversational Services

Today, we’re happy to announce new innovations that further advance our Watson Anywhere approach to scale AI across any cloud helping you provide better customer service AI. ...read more


A recap: here’s what you missed at this year’s BoxWorks

October 14, 2019 | AI for the Enterprise

At BoxWorks 2019, we were able to showcase the IBM and Box partnership, along with how it works and what’s in store for the future. ...read more