AI for the Enterprise

Watson Discovery’s new NLP feature prepare enterprises for LIBOR transition

December 4, 2019 | AI for the Enterprise

As a business owner, shielding your company from risk is among your primary concerns. You want to make certain that your decisions are security minded, sound and based on the best available data. So, when a scandal erupts around the longest running global interest rate standard – the London Interbank Offered Rate, or LIBOR – ...read more


IBM announces new industry-leading NLP features inside Watson Discovery

December 4, 2019 | AI for the Enterprise, Discovery and Exploration

Do you want to better understand the insights hidden within your essential business documents? It’s time to try Watson Discovery – recognized by both Gartner and Forrester as a leader in extracting insights – for your AI search app needs. In July 2019, IBM Watson coupled Watson Discovery with IBM’s Cloud Pak for Data integration ...read more


IBM launches new market leading capabilities for customer service AI with Watson Assistant

October 21, 2019 | AI for the Enterprise, Conversational Services

Today, we’re happy to announce new innovations that further advance our Watson Anywhere approach to scale AI across any cloud helping you provide better customer service AI. ...read more


A recap: here’s what you missed at this year’s BoxWorks

October 14, 2019 | AI for the Enterprise

At BoxWorks 2019, we were able to showcase the IBM and Box partnership, along with how it works and what’s in store for the future. ...read more


AIconics names IBM Watson Discovery Best Innovator in Natural Language Processing

June 20, 2019 | AI for the Enterprise, Discovery and Exploration

On June 11, the world’s only independently judged enterprise AI awards – the AIconics – named Watson Discovery the winner for “Best Innovation in NLP.” Natural Language Processing is the area of computer science and AI that governs the interaction between computers and human languages. Specifically, NLP concerns how computers process and analyze unstructured natural language data. ...read more


IBM Watson Assistant gets smarter and faster, making customer service a breeze

June 20, 2019 | AI for the Enterprise, Conversational Services

We're excited to announce new Watson Assistant features that are designed to change the way businesses interact with their users. Watson Assistant not only helps answer customer questions quickly and accurately, but it also ensures that employees are empowered to do their jobs efficiently. ...read more


Balancing personalization with brand consistency: Podcast interview with Tameka Vasquez & Oliver Christie

April 30, 2019 | AI for the Enterprise, Think Leaders

In this episode of thinkPod, we are joined by Tameka Vasquez (marketing strategist and professor) and Oliver Christie (futurist and founder of Foxy Machine). We talk to Tameka and Oliver about creating customer experiences that resonate, the beauty of simplicity and being jargon-free, and whether or not AI will replace human creativity with marketing. We also tackle whether marketers have been tone deaf and the difficulties of hyper personalization. ...read more


Making mom proud with collaboration solutions

April 24, 2019 | AI for the Enterprise

In this episode of thinkPod, we are joined by Michael McCabe, Vice President of WW IBM Go to Market at Box, who talks about how companies are leveraging collaboration tools to drive insights and outcomes, the evolution of content, and the future of AI in managing unstructured data. ...read more


How can AI improve the employee experience?

April 5, 2019 | AI for the Enterprise, Think Leaders

How can AI improve the employee experience? In this episode of thinkPod, we are joined by x.ai co-founder & CEO Dennis Mortensen and Ben Jackson, founder of For the Win. We talk to Dennis and Ben about hiring algorithms and the danger of bias, whether HR teams are equipped to make data-driven decisions, Inbox Zero versus Inbox Infinity, and the possibility of cultural change. ...read more