AI for the Enterprise
AIconics names IBM Watson Discovery Best Innovator in Natural Language Processing
June 20, 2019 | AI for the Enterprise, Discovery and Exploration
On June 11, the world’s only independently judged enterprise AI awards – the AIconics – named Watson Discovery the winner for “Best Innovation in NLP.” Natural Language Processing is the area of computer science and AI that governs the interaction between computers and human languages. Specifically, NLP concerns how computers process and analyze unstructured natural language data. ...read more
IBM Watson Assistant gets smarter and faster, making customer service a breeze
June 20, 2019 | AI for the Enterprise, Conversational Services
We're excited to announce new Watson Assistant features that are designed to change the way businesses interact with their users. Watson Assistant not only helps answer customer questions quickly and accurately, but it also ensures that employees are empowered to do their jobs efficiently. ...read more
Balancing personalization with brand consistency: Podcast interview with Tameka Vasquez & Oliver Christie
April 30, 2019 | AI for the Enterprise, Think Leaders
In this episode of thinkPod, we are joined by Tameka Vasquez (marketing strategist and professor) and Oliver Christie (futurist and founder of Foxy Machine). We talk to Tameka and Oliver about creating customer experiences that resonate, the beauty of simplicity and being jargon-free, and whether or not AI will replace human creativity with marketing. We also tackle whether marketers have been tone deaf and the difficulties of hyper personalization. ...read more
Making mom proud with collaboration solutions
April 24, 2019 | AI for the Enterprise
In this episode of thinkPod, we are joined by Michael McCabe, Vice President of WW IBM Go to Market at Box, who talks about how companies are leveraging collaboration tools to drive insights and outcomes, the evolution of content, and the future of AI in managing unstructured data. ...read more
How can AI improve the employee experience?
April 5, 2019 | AI for the Enterprise, Think Leaders
How can AI improve the employee experience? In this episode of thinkPod, we are joined by x.ai co-founder & CEO Dennis Mortensen and Ben Jackson, founder of For the Win. We talk to Dennis and Ben about hiring algorithms and the danger of bias, whether HR teams are equipped to make data-driven decisions, Inbox Zero versus Inbox Infinity, and the possibility of cultural change. ...read more
Use intelligent search to find real answers with less effort with Watson Discovery
March 5, 2019 | AI for the Enterprise
Introducing, smart document understanding (SDU), a powerful feature now available in Watson Discovery, that can give you accurate answers faster, from 10 days to 2 minutes for one leading bank. Building on advances from IBM Research and drawing on the corpus conversion service released in late 2018, smart document understanding allows you visually train AI to understand your documents. ...read more
IBM’s Think 2019 highlighted best of AI customer service applications
February 15, 2019 | AI for the Enterprise
IBM's Think 2019 was an industry-leading conference that took place February 12-15 in San Francisco and included 2,000+ technical and business sessions with execs from ExxonMobil, Sprint, Honda, KPM, and others. In addition, more than 800 leaders, 400 developers and 200 distinguished engineers from IBM appeared on stage and in private sessions. Speakers ranged from football great Joe Montana, skateboard pioneer Tony Hawk and astronaut Taylor Richardson. ...read more
Welcome to Think 2019!
February 12, 2019 | AI for the Enterprise
Welcome to Think 2019! We decided to try something new this year and update this blog in real-time, so that you may have a glimpse into the conference experience. In case you have not been following along, Think 2019 is IBM's only conference of the year, taking place February 12-15 in San Francisco. ...read more
IBM Watson is now available anywhere
February 11, 2019 | AI for the Enterprise
The team at IBM is thrilled to announce the next big evolution with Watson Anywhere. Now, Watson is available to reach data stored on any cloud—anywhere, making it more open and accessible than ever before. ...read more