The top 10 best practices for multicloud management

85% of enterprises are in a multicloud environment, but only 41% have a multicloud strategy

IBM brings together the needed cloud and service management capabilities into one common experience for users across the enterprise — creating a collaborative, self-service IT environment. This approach provides enterprises with an integrated, single management and operations experience that enables users to consume, orchestrate, and govern services.


  • Single user experience and process to operate and manage the multicloud landscape 
  • Continuous change management to keep enterprises in sync with their cloud ecosystem
  • An open framework to avoid provider lock-in and have the ability to initiate and manage movement
  • Cloud native operations and IT service management integrations for ITOps linkages

Get started at any point of your digital transformation

Private Cloud

Private Cloud

Make your private cloud act like a public cloud by offering end users self-service, upfront pricing, and on-demand changes



Get visibility and governance across multiple providers to have a complete and streamlined view of cost and utilization



Provide a consistent and unified view across ITIL-based and modern architecture operations to scale cloud native

Experienced through an integrated, single management and operations platform

The three layers for modern architecture management include IBM and third-party best-of-breed tooling.

Business Management

Business Management

Applications that provide digital service ordering, modern service management, and cost governance.



An automation layer that enables services of different types, from different vendors to be delivered in an optimized manner and available to consumers.



A layer that enables you to monitor and maintain systems, including legacy infrastructure, private cloud, public cloud and container environments.

The four consoles give users self-service access to role-based capabilities

Each console allows users to maximize the benefits of a hybrid multicloud environment:

•    Consumption Console – Ensure business users have the right services at the right time
•    DevOps Fulfillment Console – Design and application maintenance
•    Operations Console – Manage day-today operations of services and systems
•    Governance Console – Optimize IT related spending across the business

The Consumption console provides

  • Quick and controlled access to AWS, Azure, Google, IBM, VMware cloud services from a single place. 
  • Integrates existing IT service management order tracking and approval workflows.
  • Single integrated process to create solutions, estimate costs, place orders and provision services .
  • Single interface Service Request through integration with ServiceNow.

The DevOps Fulfillment console enables DevOps and Site Reliability Engineers to:

  • Deploy workloads, gain visibility to the pipeline, monitor health and manage container operations in support of Cloud.
  • Access cloud solutions from AWS, Microsoft, Google, IBM, VMware, etc.
  • Deploy in minutes, secure Kubernetes clusters for application environments on any cloud.
  • Track performance and isolate issues in CI/CD pipelines across multiple applications and tools.

The operations console enables those responsible for the day-to-day operations of services and systems to:

  • Ensure performance and availability of digital services.
  • Manage the capacity, performance, and availability of assets across the hybrid IT environment.
  • Alerts about developing issues to enable action before the issues happen.
  • Single interface visibility into current data center, multicloud and container operations health.
  • AI to automatically discover events, run diagnostics and recommend actions.

The Governance console enables those responsible for IT-related spending across the business to:

  • Establish and enforce governance control points using financial policies.
  • Identify money-saving opportunities with predictive analytics.
  • Visibility into costs and usage across cloud providers; with continuous tracking against budget thresholds. 
  • Tracks assets and tags them for consumption based on usage patterns.

Underpinned by IBM Services Platform with Watson

IBM's foundational data, automation and AI platform used by over 2,000 enterprise clients.


Access to aggregated IT data across industries


Integration with Watson AI Engine to interpret and analyze structured and unstructured IT data


Data visualizations and insights to drive advanced automation and better IT decisions

Common Framework

Integration of data and technologies across traditional, hybrid, and multicloud environments

Meet our IBM multicloud management experts

Mohammed Farooq

General Manager
Multicloud Management Services, IBM Services

Himanshu Desai

Vice President
Platform with Watson & Integrated Solutions, IBM Services

Robert Erickson

Multicloud Management Services, IBM Services

Manish Modh

Distinguished Engineer
Multicloud Management Services, IBM Services

Questions? Schedule a free consultation with an IBM multicloud expert.