IBM Operational Decision Manager

Discover, capture, analyze, automate and govern rules-based business decisions in the environment of your choice

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A hybrid UI illustration of the Operational Decision Manager interface

A powerful decision management platform

When critical decisions need to be made, IBM decisioning solutions like ODM and Automation Decision Services (ADS) become the catalysts for success. When integrated with watsonx Orchestrate’s conversational capabilities, through Cloud Pak® for Business Automation in SaaS, users can more efficiently interact with the system, calling upon decision engines, and obtaining insights without the need for manual intervention.

 Build decision management projects
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Improve effectiveness

Detect and adapt quickly to market changes: adjust customer experience, update loyalty programs, or create more personalized and contextual offers. Increase decision speed and reliability.
Improve efficiency 

Run business operations faster, consistently and at scale. Automate approvals, process claims, onboard employees and clients faster, reduce noncompliance costs and prevent credit losses.
Manage compliance

Support auditing and compliance with documented proof of how decisions were made. Change policies quickly as regulations evolve. Drive consistency and detect fraud systematically.
Key features Simplicity and ease of management

Take advantage of interfaces that enable you to quickly author, develop and test decisions.

 Support for complex decisions

Leverage Operational Decision Manager for your most demanding applications.

 Built-in testing and simulation

Use testing and simulation capabilities to help validate business logic against well-defined usage scenarios and key performance indicators.

 Flexible deployment options

Deploy on OpenShift®, Certified Kubernetes, app servers, embedded in Java code, on compute grids, z/OS or SaaS.

 Role-based permission management

Enable stakeholders to participate in authoring, updating, deploying and managing rules.

 Built-in governance process

Scale business decisions using built-in governance and change management capabilities.

Client stories

Scientists using microscope in laboratory
Israeli Ministry of Health

Reacting fast to mitigate public health risks.

 Read the Ministry of Health story
Construction worker showing her documents
First Canadian Title (FCT)

Automating process flows to improve the turnaround time for new title insurance applications.

 Read the FCT story
Coworkers seen sitting at modern shaped desk.
TD Ameritrade

Speeding up account creation and margin requests.

 Read the TD Ameritrade story
Person wearing safety glasses peers into a microscope in a laboratory
UK NHS Blood and Transport

Optimizing patient outcomes with agile development. 

 Read the UK NHS story
Male executives are working at textile factory.
Brownells Inc.

Automating business rules to improve customer service. 

 Read the Brownells Inc. story
Young Indian woman using smart phone on a staircase
Asian Paints Limited

Streamlining 20,000 product promotions with dealers.

 Read the Asian Paints Limited story

Editions and related products

Compare features and pricing

Get more capabilities

IBM Operational Decision Manager is now available as part of IBM Decision Intelligence Enterprise Edition, which brings together decision automation, optimization, and intelligent decision management capabilities.
Explore IBM Decision Intelligence Enterprise Edition

IBM Operational Decision Manager can work with other automation capabilities, including content, capture, and process automation within Cloud Pak for Business Automation, to help organizations drive business growth.
Explore IBM Cloud Pak for Business Automation
Integrated

Discover AI-powered capabilities, a common UI and low-code tools.
Complete

Get task automation, workflow orchestration and more.
Modern

Pay for what you need with modular pricing.
Take the next step

Get started with a free trial of IBM Operational Decision Manager.

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