General contact information


General inquiries

Tel: +0860 728 728
E-mail: ibm4you@za.ibm.com

Shopping
Tel: 0860-788-788
E-mail: IBMCEMAS@nl.ibm.com

Address
IBM South Africa
Private Bag X9907
Sandton
South Africa
2146

Visit IBM in your Country

IBM's various branches and virtual branches are designed to provide services to the regional customers in the most convenient and rapid way.

Support



Technical Support

Learn how to set up, use, and get the most out of IBM Support with the IBM Support Guide.
Search for answers and fixes, chat with us, or open and manage cases:


Software
Web: www.ibm.com/mysupport
Call us toll free: 1-800-IBM-SERV (1-800-426–7378) or toll: 1-919-864-3512
Tel: 0800 110 756
Alt Tel: +27 11 302 7777


Hardware
Web: www.ibm.com/support
Call us toll free: 1-800-IBM-SERV (1-800-426–7378) or toll: 1-919-864-3512
Tel: 0800 110 756
Alt Tel: +27 11 302 7777


IBM Cloud
Web: cloud.ibm.com/unifiedsupport/supportcenter
Call us toll free (international): +1-866-403-7638


Discover why IBM is the right choice because of the IBM Support Advantage.

Other contacts

Ascential
Tel: +44 208 818 0702

INFORMIX
Tel: 0800 99 10 69
Fax: (+44)-208 818 1180

Customer support

Contracts, orders status, delivery, inventory, invoices and payments.