General contact information


General inquiries

Tel: +0860 728 728
E-mail: businesscentre@za.ibm.com

Shopping
Tel: 0860-788-788
E-mail: IBMCEMAS@nl.ibm.com

Address
IBM South Africa
Private Bag X9907
Sandton
South Africa
2146

Visit IBM in your Country

IBM's various branches and virtual branches are designed to provide services to the regional customers in the most convenient and rapid way.

Support


Technical Support

Electronic service requests can be submitted for hardware or software under warranty or with a support contract. IBM Software Support
(Infomation Management, Lotus, Rational, Tivoli, and WebSphere)
Contact: Gabriel Crisman
Tel: 0860 700 777

Non Contracted customers (defect support)
Tel: 0800 110 756

Support Line Contracted Customers
Tel: +27 11 6666301 /2

IBM (all other products / contracts )
Tel: 0800 11 0756
Tel: +27 11 6666301 /2

Ascential
Tel: +44 208 818 0702

INFORMIX
Tel: 0800 99 10 69
Fax: (+44)-208 818 1180

Customer support

Contracts, orders status, delivery, inventory, invoices and payments.