General Page
| North America | ||
| Anguilla | Software Tel: 1-303-939-1414 | Hardware Tel: 246-426-0670 |
| Antigua and Barbuda | Software Tel: 1-303-939-1414 | Hardware Tel: 246-426-0670 |
| Aruba | Software Tel: 1 303-939-1414 | Hardware Tel: 599-9-734-1400 |
| Bahamas | Software Tel: 1-303-939-1414 | Hardware Tel: 1-242-302-6200 |
| Barbados | Software Tel: 1 303-939-1414 | Hardware Tel: 246-426-0670 |
| Bermuda | Software Tel: 1 303-939-1414 | Hardware Tel: 1-242-302-6200 |
| British Virgin Islands | Software Tel: 1 303-939-1414 | Hardware Tel: 246-426-0670 |
| Canada | Software Toll Free: 1-800-426–7378 | Hardware Toll Free: 1-800-426–7378 |
| Cayman Islands | Software Tel: 1 303-939-1414 | Hardware Tel: 1-242-302-6200 |
| Curacao | Software Tel: 1 303-939-1414 | Hardware Tel: 599-9-737-0360 |
| Dominica | Software Tel: 1 303-939-1414 | Hardware Tel: 246-426-0670 |
| Dominican Republic | Software Tel: 1 303-939-1414 | Hardware Tel: 246-426-0670 |
| Grenada | Software Tel: 1 303-939-1414 | Hardware Tel: 246-426-0670 |
| Guadeloupe | Software Tel: +33 2 38 55 77 52 | Hardware Tel: +33 2 38 55 77 50 |
| Jamaica | Software 1 303-939-1414 | Hardware Tel: 1-876-926-3170 |
| Martinique | Software Tel: +33 2 38 55 77 52 | Hardware Tel: +33 2 38 55 77 50 |
Mexico
| Software International (Spanish): 52-55-5270-6950 Mexico City: 55-5270-6950 Country Toll Free outside Mexico City: 800-0032500 From US : Option 1 From Elsewhere: Option 2 Software: Option 1 Hardware: Option 2 | Hardware International (Spanish): 52-55-5270-6950 Mexico City: 55-5270-6950 Country Toll Free outside Mexico City: 800-0032500 From US : Option 1 From Elsewhere: Option 2 Software: Option 1 Hardware: Option 2 |
| Montserrat | Software Tel: 1 303-939-1414 | Hardware Tel: 246-426-0670 |
| Saint Kitts and Nevis | Software Tel: 1 303-939-1414 | Hardware Tel: 246-426-0670 |
| Saint Lucia | Software Tel: 1 303-939-1414 | Hardware Tel: 246-426-0670 |
| Saint Vincent and the Grenadines | Software Tel: 1 303-939-1414 | Hardware Tel: 246-426-0670 |
| Trinidad and Tobago | Software Tel: 1-303-939-1414 | Hardware Tel: 1-868-624-5111 |
| Turks and Caicos Islands | Software Tel: 1 303-939-1414 | Hardware Tel: 1-242-302-6200 |
| U.S. Virgin Islands | Software Toll Free: 1-800-426–7378 | Hardware Toll Free: 1-800-426–7378 |
| United States | Software Toll Free: 1-800-426–7378 | Hardware Toll Free: 1-800-426–7378 |
| Latin America | ||
| Argentina | Software Toll Free: 0800-666-1413 | Hardware Toll Free: 0800-666-1413 |
| Belize | Software Toll: 54-11-4717-7200(Spanish) | Hardware ( thinkpad & thinkcentre ) |
| Bolivia | Software Toll: 54-11-4717-7200 | Hardware Toll: 54-11-4717-7200 |
| Brazil | Software Toll: 55-11-3003-2717 Extension: 4 | Hardware Toll: 55-11-3003-2717 Extension: 2 Proxxi |
| Chile | Software Toll: 56-22-200-6670 | Hardware Toll: 56-22-200-6670 |
| Colombia | Software Toll: 57-1-646-2007 | Hardware Toll: 57-1-646-2007 |
| Costa Rica | Software Toll: (506)-2284-3911 Toll: +54-11-4717-7200 | Hardware Toll: 506-284-3999 |
| Ecuador | Software Toll free: 1-800-000-222 | Hardware Toll free: 1-800-000-222 |
| El Salvador | Software Toll: (503) 2268-6600 (spanish) | Hardware Toll: 503-2250-5600 |
| Falkland Islands | Software Tel: 44-8700-101-952 | Hardware Tel: +44-8705-500-900 |
| French Guiana | Software Tel: 33-238-557-752 | Hardware Tel: 33-1 58 75 32 88 |
| Guatemala | Software Toll: (502) 2424-2222 (spanish) Ext. 2377 Toll alt: +54-11-4717-7200 (spanish) | Hardware Toll: 502-2424-2222 |
| Honduras | Software Toll: 54-11-4717-7200 (Spanish) | Hardware Tel : 504 2235-9185 |
| Nicaragua | Software Toll: (505) 255-6658 (Spanish) Toll Alt: +54-11-4717-7200 (Spanish) | Hardware Toll: 505-255-663 |
| Panama | Software Toll: (507) 300-4805 (spanish) Toll alt: +54-11-4717-7200 (spanish) | Hardware Toll: (507) 300-4805 (spanish) Toll alt: +54-11-4717-7200 (spanish) |
| Paraguay | Software Toll: 595-21-211-5000 (Spanish) Toll free: 009-800-541-0007 (Spanish) | Hardware Toll: 595-21-211-5000 (Spanish) Toll free: 009-800-541-0007 (Spanish) |
| Peru | Software Toll: 51-1-625 6055 Toll free: 0800-55-622 | Hardware Toll: 51-1-625 6055 |
| Suriname | Software Tel: +1-919-884-3420 (collect call) | Hardware Tel: 599-9-7341400 |
| Uruguay | Software Tel: +(598) 24111822 Opción 2 | Hardware Tel: +(598) 24111822 Opción 2 |
| Venezuela | Software Toll: 58-212-908-8811 | Hardware Toll: 58-212-908-8811 Toll free: 0800-100-4885 Toll Free Backup*: 800-100-7412 |
| Europe | ||
| Andorra | Software Tel: 33 238 557 752 | Hardware Tel: 33 238 557 750 |
| Armenia | Software Tel: +359 2 973 3199 | Hardware Tel: +359 2 973 3199 |
| Austria | Software Tel: +43 81 000 0225 | Hardware Tel: +43 81 000 0225 |
| Azerbaijan | Software Tel: +359 2 973 3199 | Hardware Tel: +359 2 973 3199 |
| Belgium | Software Tel: 07 879 0088 | Hardware Tel: 07 879 0088 |
| Bulgaria | Software Tel: +359 2 969 3650 | Hardware Tel: +359 2 969 3650 |
| Croatia | Software Tel: +385-1-630-8100 Off Shift Support (Severity 1 Issues) | Hardware Toll Free: 0800-0426 (for calls within Croatia) |
| Cyprus | Software Tel: +35722841111 | Hardware Tel: +35722841111 |
| Czech Republic | Software Tel: +420-2-7213-1316 | Hardware Tel: +420-2-7213-1316 |
| Denmark | Software Tel: +45 70 10 51 50 | Hardware Tel: +45 70 10 51 50 |
| Estonia | Software Tel: +372 660 0856 | Hardware Tel: +372 660 0856 |
| Faroe Islands | Software Tel: 45 7010 5150 | Hardware Tel: 45 7010 5150 |
| Finland | Software Tel: +358 945-94260 | Hardware Tel: +358 945-94260 |
| France | Software Tel: +33 810 631 213 | Hardware Tel: +33 810 631 213 |
| Georgia | Software Tel: +359 2 973 3199 | Hardware Tel: +359 2 973 3199 |
| Germany | Software Toll free: 0800 5 253553 (für Anrufe innerhalb Deutschlands, callers inside Germany) | Hardware Toll free: 0800 5 253553 (für Anrufe innerhalb Deutschlands, callers inside Germany) |
| Gibraltar | Software Tel: 44 8700 101 952 | Hardware Tel: 44 8705 500 900 |
| Greece | Software Tel: 30-210-6881-910 | Hardware Tel: 30-210-6881-910 |
| Hungary | Software Tel: +36-1-777-1368 | Hardware Tel: +36-1-777-1368 |
| Ireland | Software Tel: 1890 719968 | Hardware Tel: 1890 719968 |
| Israel | Software Tel: +972-3-9142800 *6557 | Hardware Tel: +972-3-9142800 *6557 |
| Italy | Software Toll Free: 800-820-094 | Hardware Toll Free: 800-820-094 |
| Kazakhstan | Software Tel: +359 2 973 3199 | Hardware Tel: +359 2 973 3199 |
| Kyrgyzstan | Software Tel: +359 2 973 3199 | Hardware Tel: +359 2 973 3199 |
| Latvia | Software Tel: +371-67070360 | Hardware Tel: +371-67070360 |
| Liechtenstein | Software Tel: 0800 55 5454 | Hardware Tel: 0800 55 5454 |
| Lithuania | Software Tel: +370 5 2786602 | Hardware Tel: +370 5 2786602 |
| Luxembourg | Software Tel: +352 342 080 8462 | Hardware Tel: +352 342 080 8462 |
| Mayotte | Software Tel: +33 810 631 213 | Hardware Tel: +33 810 631 213 |
| Monaco | Software Tel: +33 238 557 752 | Hardware Tel: +33 238 557 750 |
| Montenegro | Software Tel: +381-11-2013-578 | Hardware Tel: +381-11-2013-578 |
| Netherlands | Software Tel: 020 798 0099 | Hardware Tel: 020 798 0099 |
| Norway | Software Toll Free: +47 815 21 550 | Hardware Toll Free: +47 815 21 550 |
| Poland | Software Toll: +48-22-878-6999 | Hardware Toll: +48-22-878-6999 |
| Portugal | Software Tel: 808 225 115 | Hardware Tel: 808 225 115 |
| Romania | Software Tel: +40 21 405 85 00 | Hardware Tel: +40 21 405 85 00 |
| Serbia | Software Tel: +381-11-2013-578 | Hardware Tel: +381-11-2013-578 |
| Slovenia | Software Tel: +421-2-4954-8888 | Hardware Tel: +421-2-4954-8888 |
| Spain | Software Toll Free: 901-100-000 | Hardware Toll Free: 901-100-000 |
| Sweden | Software Tel: +46-771-171040 | Hardware Tel: +46-771-171040 |
| Switzerland | Software Tel: 0800 55 5454 | Hardware Tel: 0800 55 5454 |
| Tajikistan | Software Tel: +359 2 973 3199 | Hardware Tel: +359 2 973 3199 |
| Turkey | Software Tel: +90-850-755-4426 6 | Hardware Tel: +90-850-755-4426 |
| Turkmenistan | Software Tel: +359 2 973 3199 | Hardware Tel: +359 2 973 3199 |
| Ukraine | Software Tel: 0 (800) 304 26 30 from Ukraine | Hardware Tel: 0 (800) 304 26 30 from Ukraine |
| United Kingdom | Software Tel: 44 8700 101 952 | Hardware Tel: 44 8705 500 900 |
| Uzbekistan | Software Tel: +359 2 973 3199 | Hardware Tel: +359 2 973 3199 |
| Middle East and Africa | ||
| Afghanistan | IBM Support (Software) Phone: +44 23 9228 9261 | IBM Support (Hardware) Toll:+92 21 32915000 x090 |
| Algeria | Software Support Phone Number: + 44 23 9228 9261 Task ID (Monitored 24/7): MENARRC@eg.ibm.com Emergency Phones: +20 10 246 72222, +20 10 246 73333 | Hardware Support - MIBB Contact Information Website (Technical Support): https://www.mibbint.com/technical-support IBM (operated by MIBB) - Call Logging: + 234 201 344 4349 General Support & Call Homes Email: support@mibbint.com |
| Angola | Software Support Phone Number: + 44 23 9228 9261 Task ID (Monitored 24/7): MENARRC@eg.ibm.com Emergency Phones: +20 10 246 72222, +20 10 246 73333 | Hardware Support - MIBB Contact Information Website (Technical Support): https://www.mibbint.com/technical-support IBM (operated by MIBB) - Call Logging: + 234 201 344 4349 General Support & Call Homes Email: support@mibbint.com |
| Bahrain | Clients who purchased through GBM should contact GBM directly. IBM Support (Software) Toll Free: 80081113 | Clients who purchased through GBM should contact GBM directly. IBM Support (Hardware) Toll Free: 80081113 |
| Benin | Software Support Phone Number: + 44 23 9228 9261 Task ID (Monitored 24/7): MENARRC@eg.ibm.com Emergency Phones: +20 10 246 72222, +20 10 246 73333 | Hardware Support - MIBB Contact Information Website (Technical Support): https://www.mibbint.com/technical-support IBM (operated by MIBB) - Call Logging: + 234 201 344 4349 General Support & Call Homes Email: support@mibbint.com |
| Botswana | Software Support Phone Number: + 44 23 9228 9261 Task ID (Monitored 24/7): MENARRC@eg.ibm.com Emergency Phones: +20 10 246 72222, +20 10 246 73333 | Hardware Support - MIBB Contact Information Website (Technical Support): https://www.mibbint.com/technical-support IBM (operated by MIBB) - Call Logging: + 234 201 344 4349 General Support & Call Homes Email: support@mibbint.com |
| Burkina Faso | Software Support Phone Number: + 44 23 9228 9261 Task ID (Monitored 24/7): MENARRC@eg.ibm.com Emergency Phones: +20 10 246 72222, +20 10 246 73333 | Hardware Support - MIBB Contact Information Website (Technical Support): https://www.mibbint.com/technical-support IBM (operated by MIBB) - Call Logging: + 234 201 344 4349 General Support & Call Homes Email: support@mibbint.com |
| Burundi |
IBM Support (Software) Phone No: +44 23 9228 9261
| IBM Support (Hardware) Phone No: +44 23 9228 9261 |
| Cameroon | Software Support Phone Number: + 44 23 9228 9261 Task ID (Monitored 24/7): MENARRC@eg.ibm.com Emergency Phones: +20 10 246 72222, +20 10 246 73333 | Hardware Support - MIBB Contact Information Website (Technical Support): https://www.mibbint.com/technical-support IBM (operated by MIBB) - Call Logging: + 234 201 344 4349 General Support & Call Homes Email: support@mibbint.com |
| Cape Verde | Software Support Phone Number: + 44 23 9228 9261 Task ID (Monitored 24/7): MENARRC@eg.ibm.com Emergency Phones: +20 10 246 72222, +20 10 246 73333 | Hardware Support - MIBB Contact Information Website (Technical Support): https://www.mibbint.com/technical-support IBM (operated by MIBB) - Call Logging: + 234 201 344 4349 General Support & Call Homes Email: support@mibbint.com |
| Central African Republic | Software Support Phone Number: + 44 23 9228 9261 Task ID (Monitored 24/7): MENARRC@eg.ibm.com Emergency Phones: +20 10 246 72222, +20 10 246 73333 | Hardware Support - MIBB Contact Information Website (Technical Support): https://www.mibbint.com/technical-support IBM (operated by MIBB) - Call Logging: + 234 201 344 4349 General Support & Call Homes Email: support@mibbint.com |
| Chad | Software Support Phone Number: + 44 23 9228 9261 Task ID (Monitored 24/7): MENARRC@eg.ibm.com Emergency Phones: +20 10 246 72222, +20 10 246 73333 | Hardware Support - MIBB Contact Information Website (Technical Support): https://www.mibbint.com/technical-support IBM (operated by MIBB) - Call Logging: + 234 201 344 4349 General Support & Call Homes Email: support@mibbint.com |
| Congo | Software Support Phone Number: + 44 23 9228 9261 Task ID (Monitored 24/7): MENARRC@eg.ibm.com Emergency Phones: +20 10 246 72222, +20 10 246 73333 | Hardware Support - MIBB Contact Information Website (Technical Support): https://www.mibbint.com/technical-support IBM (operated by MIBB) - Call Logging: + 234 201 344 4349 General Support & Call Homes Email: support@mibbint.com |
| Congo, The Democratic Republic of the | Software Support Phone Number: + 44 23 9228 9261 Task ID (Monitored 24/7): MENARRC@eg.ibm.com Emergency Phones: +20 10 246 72222, +20 10 246 73333 | Hardware Support - MIBB Contact Information Website (Technical Support): https://www.mibbint.com/technical-support IBM (operated by MIBB) - Call Logging: + 234 201 344 4349 General Support & Call Homes Email: support@mibbint.com |
| Djibouti | IBM Support (Software) Phone No: +44 23 9228 9261 | IBM Support (Hardware) Phone No: +44 23 9228 9261 |
| Egypt | IBM Support (Software) Phone No: +202 35351556 | IBM Support (Hardware) Phone No: +202 35351556 |
| Equatorial Guinea | Software Support Phone Number: + 44 23 9228 9261 Task ID (Monitored 24/7): MENARRC@eg.ibm.com Emergency Phones: +20 10 246 72222, +20 10 246 73333 | Hardware Support - MIBB Contact Information Website (Technical Support): https://www.mibbint.com/technical-support IBM (operated by MIBB) - Call Logging: + 234 201 344 4349 General Support & Call Homes Email: support@mibbint.com |
| Eritrea | IBM Support (Software) Phone No: +44 23 9228 9261 | IBM Support (Hardware) Phone No: +44 23 9228 9261 |
| Ethiopia | IBM Support (Software) Phone No: +44 23 9228 9261 | IBM Support (Hardware) Phone No: +44 23 9228 9261 |
| Gabon | Software Support Phone Number: + 44 23 9228 9261 Task ID (Monitored 24/7): MENARRC@eg.ibm.com Emergency Phones: +20 10 246 72222, +20 10 246 73333 | Hardware Support - MIBB Contact Information Website (Technical Support): https://www.mibbint.com/technical-support IBM (operated by MIBB) - Call Logging: + 234 201 344 4349 General Support & Call Homes Email: support@mibbint.com |
| Gambia | Software Support Phone Number: + 44 23 9228 9261 Task ID (Monitored 24/7): MENARRC@eg.ibm.com Emergency Phones: +20 10 246 72222, +20 10 246 73333 | Hardware Support - MIBB Contact Information Website (Technical Support): https://www.mibbint.com/technical-support IBM (operated by MIBB) - Call Logging: + 234 201 344 4349 General Support & Call Homes Email: support@mibbint.com |
| Ghana | Software Support Phone Number: + 44 23 9228 9261 Task ID (Monitored 24/7): MENARRC@eg.ibm.com Emergency Phones: +20 10 246 72222, +20 10 246 73333 | Hardware Support - MIBB Contact Information Website (Technical Support): https://www.mibbint.com/technical-support IBM (operated by MIBB) - Call Logging: + 234 201 344 4349 General Support & Call Homes Email: support@mibbint.com |
| Guinea | Software Support Phone Number: + 44 23 9228 9261 Task ID (Monitored 24/7): MENARRC@eg.ibm.com Emergency Phones: +20 10 246 72222, +20 10 246 73333 | Hardware Support - MIBB Contact Information Website (Technical Support): https://www.mibbint.com/technical-support IBM (operated by MIBB) - Call Logging: + 234 201 344 4349 General Support & Call Homes Email: support@mibbint.com |
| Guinea-Bissau | Software Support Phone Number: + 44 23 9228 9261 Task ID (Monitored 24/7): MENARRC@eg.ibm.com Emergency Phones: +20 10 246 72222, +20 10 246 73333 | Hardware Support - MIBB Contact Information Website (Technical Support): https://www.mibbint.com/technical-support IBM (operated by MIBB) - Call Logging: + 234 201 344 4349 General Support & Call Homes Email: support@mibbint.com |
| Ivory Coast | Software Support Phone Number: + 44 23 9228 9261 Task ID (Monitored 24/7): MENARRC@eg.ibm.com Emergency Phones: +20 10 246 72222, +20 10 246 73333 | Hardware Support - MIBB Contact Information Website (Technical Support): https://www.mibbint.com/technical-support IBM (operated by MIBB) - Call Logging: + 234 201 344 4349 General Support & Call Homes Email: support@mibbint.com |
| Jordan | IBM Support (Software) Toll Free: 8776178387 (AT&T 18800000) | IBM Support (Hardware) Toll Free: 8776178387 (AT&T 18800000) |
| Kenya | IBM Support (Software) Phone No: +44 23 9228 9261 | IBM Support (Hardware) Phone No: +44 23 9228 9261 |
| Kuwait | Clients who purchased through GBM should contact GBM directly. IBM Support (Software) Toll Free: 22083920 | Clients who purchased through GBM should contact GBM directly. IBM Support (Hardware) Toll Free: 8776178387 (AT&T 18800000) |
| Lebanon | IBM Support (Software) Toll Free: 8776178387 (AT&T 01426801) | IBM Support (Hardware) Toll Free: 8776178387 (AT&T 01426801) |
| Lesotho | IBM Support (Software) Toll Free Number: 0800 302 777 | IBM Support (Hardware) Toll Free Number: 0800 302 777 |
| Liberia | Software Support Phone Number: + 44 23 9228 9261 Task ID (Monitored 24/7): MENARRC@eg.ibm.com Emergency Phones: +20 10 246 72222, +20 10 246 73333 | Hardware Support - MIBB Contact Information Website (Technical Support): https://www.mibbint.com/technical-support IBM (operated by MIBB) - Call Logging: + 234 201 344 4349 General Support & Call Homes Email: support@mibbint.com |
| Libya | Software Support Phone Number: + 44 23 9228 9261 Task ID (Monitored 24/7): MENARRC@eg.ibm.com Emergency Phones: +20 10 246 72222, +20 10 246 73333 | Hardware Support - MIBB Contact Information Website (Technical Support): https://www.mibbint.com/technical-support IBM (operated by MIBB) - Call Logging: + 234 201 344 4349 General Support & Call Homes Email: support@mibbint.com |
| Madagascar | Software Support Phone Number: + 44 23 9228 9261 Task ID (Monitored 24/7): MENARRC@eg.ibm.com Emergency Phones: +20 10 246 72222, +20 10 246 73333 | Hardware Support - MIBB Contact Information Website (Technical Support): https://www.mibbint.com/technical-support IBM (operated by MIBB) - Call Logging: + 234 201 344 4349 General Support & Call Homes Email: support@mibbint.com |
| Malawi | Software Support Phone Number: + 44 23 9228 9261 Task ID (Monitored 24/7): MENARRC@eg.ibm.com Emergency Phones: +20 10 246 72222, +20 10 246 73333 | Hardware Support - MIBB Contact Information Website (Technical Support): https://www.mibbint.com/technical-support IBM (operated by MIBB) - Call Logging: + 234 201 344 4349 General Support & Call Homes Email: support@mibbint.com |
| Mali | Software Support Phone Number: + 44 23 9228 9261 Task ID (Monitored 24/7): MENARRC@eg.ibm.com Emergency Phones: +20 10 246 72222, +20 10 246 73333 | Hardware Support - MIBB Contact Information Website (Technical Support): https://www.mibbint.com/technical-support IBM (operated by MIBB) - Call Logging: + 234 201 344 4349 General Support & Call Homes Email: support@mibbint.com |
| Mauritania | Software Support Phone Number: + 44 23 9228 9261 Task ID (Monitored 24/7): MENARRC@eg.ibm.com Emergency Phones: +20 10 246 72222, +20 10 246 73333 | Hardware Support - MIBB Contact Information Website (Technical Support): https://www.mibbint.com/technical-support IBM (operated by MIBB) - Call Logging: + 234 201 344 4349 General Support & Call Homes Email: support@mibbint.com |
| Mauritius | Software Support Phone Number: + 44 23 9228 9261 Task ID (Monitored 24/7): MENARRC@eg.ibm.com Emergency Phones: +20 10 246 72222, +20 10 246 73333 | Hardware Support - MIBB Contact Information Website (Technical Support): https://www.mibbint.com/technical-support IBM (operated by MIBB) - Call Logging: + 234 201 344 4349 General Support & Call Homes Email: support@mibbint.com |
| Morocco | IBM Support (Software) Phone No: +44 23 9228 9261 | IBM Support (Hardware) Phone No: +44 23 9228 9261 |
| Mozambique | Software Support Phone Number: + 44 23 9228 9261 Task ID (Monitored 24/7): MENARRC@eg.ibm.com Emergency Phones: +20 10 246 72222, +20 10 246 73333 | Hardware Support - MIBB Contact Information Website (Technical Support): https://www.mibbint.com/technical-support IBM (operated by MIBB) - Call Logging: + 234 201 344 4349 General Support & Call Homes Email: support@mibbint.com |
| Namibia | IBM Support (Software) Phone No: +44 23 9228 9261 | IBM Support (Hardware) Phone No: +44 23 9228 9261 |
| Niger | Software Support Phone Number: + 44 23 9228 9261 Task ID (Monitored 24/7): MENARRC@eg.ibm.com Emergency Phones: +20 10 246 72222, +20 10 246 73333 | Hardware Support - MIBB Contact Information Website (Technical Support): https://www.mibbint.com/technical-support IBM (operated by MIBB) - Call Logging: + 234 201 344 4349 General Support & Call Homes Email: support@mibbint.com |
| Nigeria | Software Support Phone Number: + 44 23 9228 9261 Task ID (Monitored 24/7): MENARRC@eg.ibm.com Emergency Phones: +20 10 246 72222, +20 10 246 73333 | Hardware Support - MIBB Contact Information Website (Technical Support): https://www.mibbint.com/technical-support IBM (operated by MIBB) - Call Logging: + 234 201 344 4349 General Support & Call Homes Email: support@mibbint.com |
| Oman | Clients who purchased through GBM should contact GBM directly. IBM Support (Software) Phone Number: +44 23 9228 9261 | Clients who purchased through GBM should contact GBM directly. IBM Support (Hardware) Phone Number: +44 23 9228 9261 |
| Pakistan | IBM Support (Software) Phone: + 44 23 9228 9261 | IBM Support (Hardware) +92 21 32915000 x090 |
| Qatar | Clients who purchased through GBM should contact GBM directly. IBM Support (Software) Toll Free: 8000208 | Clients who purchased through GBM should contact GBM directly. IBM Support (Hardware) Toll Free: 8000208 |
| Rwanda | IBM Support (Software) Phone No: +44 23 9228 9261 | IBM Support (Hardware) Phone No: +44 23 9228 9261 |
| Sao Tome and Principe | Software Support Phone Number: + 44 23 9228 9261 Task ID (Monitored 24/7): MENARRC@eg.ibm.com Emergency Phones: +20 10 246 72222, +20 10 246 73333 | Hardware Support - MIBB Contact Information Website (Technical Support): https://www.mibbint.com/technical-support IBM (operated by MIBB) - Call Logging: + 234 201 344 4349 General Support & Call Homes Email: support@mibbint.com |
| Saudi Arabia | Clients who purchased through GBM should contact GBM directly. IBM Support (Software) Toll Free: 8008444302 | Clients who purchased through GBM should contact GBM directly. IBM Support (Hardware) Toll Free: 8008444302 |
| Senegal | Software Support Phone Number: + 44 23 9228 9261 Task ID (Monitored 24/7): MENARRC@eg.ibm.com Emergency Phones: +20 10 246 72222, +20 10 246 73333 | Hardware Support - MIBB Contact Information Website (Technical Support): https://www.mibbint.com/technical-support IBM (operated by MIBB) - Call Logging: + 234 201 344 4349 General Support & Call Homes Email: support@mibbint.com |
| Seychelles | Software Support Phone Number: + 44 23 9228 9261 Task ID (Monitored 24/7): MENARRC@eg.ibm.com Emergency Phones: +20 10 246 72222, +20 10 246 73333 | Hardware Support - MIBB Contact Information Website (Technical Support): https://www.mibbint.com/technical-support IBM (operated by MIBB) - Call Logging: + 234 201 344 4349 General Support & Call Homes Email: support@mibbint.com |
| Sierra Leone | Software Support Phone Number: + 44 23 9228 9261 Task ID (Monitored 24/7): MENARRC@eg.ibm.com Emergency Phones: +20 10 246 72222, +20 10 246 73333 | Hardware Support - MIBB Contact Information Website (Technical Support): https://www.mibbint.com/technical-support IBM (operated by MIBB) - Call Logging: + 234 201 344 4349 General Support & Call Homes Email: support@mibbint.com |
| Somalia | IBM Support (Software) Phone No: +44 23 9228 9261 | IBM Support (Hardware) Phone No: +44 23 9228 9261 |
| South Africa | IBM Support (Software) Toll Free Number: 0800 302 777 | IBM Support (Hardware) Toll Free Number: 0800 302 777 |
| Swaziland | IBM Support (Software) Toll Free Number: 0800 302 777 | IBM Support (Hardware) Toll Free Number: 0800 302 777 |
| Tanzania | IBM Support (Software) Phone No: +44 23 9228 9261 | IBM Support (Hardware) Phone No: +44 23 9228 9261 |
| Togo | Software Support Phone Number: + 44 23 9228 9261 Task ID (Monitored 24/7): MENARRC@eg.ibm.com Emergency Phones: +20 10 246 72222, +20 10 246 73333 | Hardware Support - MIBB Contact Information Website (Technical Support): https://www.mibbint.com/technical-support IBM (operated by MIBB) - Call Logging: + 234 201 344 4349 General Support & Call Homes Email: support@mibbint.com |
| Tunisia | Software Support Phone Number: + 44 23 9228 9261 Task ID (Monitored 24/7): MENARRC@eg.ibm.com Emergency Phones: +20 10 246 72222, +20 10 246 73333 | Hardware Support - MIBB Contact Information Website (Technical Support): https://www.mibbint.com/technical-support IBM (operated by MIBB) - Call Logging: + 234 201 344 4349 General Support & Call Homes Email: support@mibbint.com |
| Türkiye | IBM Support (Software) Phone Number: +90 212 317 1660 | IBM Support (Hardware) Phone Number: +90 212 317 1660 |
| Uganda | IBM Support (Software) Phone No: +44 23 9228 9261 | IBM Support (Hardware) Phone No: +44 23 9228 9261 |
| United Arab Emirates | Clients who purchased through GBM should contact GBM directly. IBM Support (Software) Toll Free: 80004440997 | Clients who purchased through GBM should contact GBM directly. IBM Support (Hardware) Toll Free: 80004440997 |
| Zambia | Software Support Phone Number: + 44 23 9228 9261 Task ID (Monitored 24/7): MENARRC@eg.ibm.com Emergency Phones: +20 10 246 72222, +20 10 246 73333 | Hardware Support - MIBB Contact Information Website (Technical Support): https://www.mibbint.com/technical-support IBM (operated by MIBB) - Call Logging: + 234 201 344 4349 General Support & Call Homes Email: support@mibbint.com |
| Zimbabwe | Software Support Phone Number: + 44 23 9228 9261 Task ID (Monitored 24/7): MENARRC@eg.ibm.com Emergency Phones: +20 10 246 72222, +20 10 246 73333 | Hardware Support - MIBB Contact Information Website (Technical Support): https://www.mibbint.com/technical-support IBM (operated by MIBB) - Call Logging: + 234 201 344 4349 General Support & Call Homes Email: support@mibbint.com |
| Asia Pacific | ||
| Australia | Software Toll Free: 131-426 | Hardware Toll Free:131-426 |
| Brunei Darussalam | Software Toll Free: 673 801 1057 | Hardware Toll Free: 673 801 1057 |
| Cambodia | Software Tel: 1800-88-8558 | Hardware Tel: 1800-88-8558 |
| China | Software Toll Free: 800 810 1818-5200 / 400 810 1818-5200 or (86) 755-33055834 (if you are not in China) | Hardware Toll Free: 800-8101818-5100-1 / 4008101818-5100-1 or(86)755-33055803 (if you are not in China) |
| Cook Islands | Software Toll: +61-2-94079393 | Hardware Toll: +61-2-94079393 |
| Fiji | Software Toll: +61-2-94079393 | Hardware Toll: +61-2-94079393 |
| Hong Kong S.A.R. of China | Software Call us toll free: +852-8205-8288 or +86-755-33055836 (if not dial from Hong Kong) | Hardware Call us toll free: +852-8205-8233 or +86-755-33055835 (if not dial from Hong Kong). |
| India | Software Tel: +91 80 40114047 Toll-free: 1800-102-6666 | Hardware Tel: +91 80 40114047 Toll-free: 1800-102-6666 |
| Indonesia | Software Call us toll free: 803 851 2020 IDD: 603-7711 7921 | Hardware Call us toll free: 803 851 2020 IDD: 603-7711 7921 |
| Japan | Software Toll-free: 0120-34-0000 Extension: 3 (domestic call only) | Hardware Toll-free: 0120-34-0000 Extension: 2 (domestic call only) |
| Kiribati | Software Toll: +61-2-94079393 | Hardware Toll: +61-2-94079393 |
| Korea, Republic of | Software Tel: +82-2-1588-5801 | Hardware Tel: +82-2-1588-5801 |
| Macao S.A.R. of China | Software Call us toll free: +853-65371171 or +86-755-33055841 (if not dial from Macau) | Hardware Call us toll free: +853-65371171 or +86-755-33055841 (if not dial from Macau) |
| Malaysia | Software Call us toll free:1800 81 8823 | Hardware Call us toll free:1800 81 8823 |
| Marshall Islands | Software Toll: 919-864-3512 | Hardware Toll: 919-864-3512 |
| Nauru | Software Toll: +61-2-94079393 | Hardware Toll: +61-2-94079393 |
| New Zealand | Software Toll Free: 0800-733-222 | Hardware Toll Free: 0800-733-222 |
| Norfolk Island | Software Toll: +61-2-94079393 | Hardware Toll: +61-2-94079393 |
| Palau | Software Toll: 919-864-3512 | Hardware Toll: 919-864-3512 |
| Papua New Guinea | Software Toll: +61-2-94079393 | Hardware Toll: +61-2-94079393 |
| Philippines | Software Call us toll free: 1800 1853 2233 IDD: 603-7711 7922 | Hardware Call us toll free: 1800 1853 2233 IDD: 603-7711 7922 |
| Singapore | Software Toll Free (within Singapore): 800-852-6826 | Hardware Toll Free (within Singapore): 800-852-6826 |
| Solomon Islands | Software Toll: +61-2-94079393 | Hardware Toll: +61-2-94079393 |
| Sri Lanka | Software +94117493548 | Hardware +94117493548 |
| Taiwan | Software Call us toll free: 0800-016888 #2#4 or +886-2-87238888 #2#4 (if not dial from Taiwan) | Hardware Call us toll free: 0800-016888 #2#3 or +886-2-87238888 #2#3 (if not dial from Taiwan) |
| Thailand | Software Call us toll free: 0018008522282 IDD: 603-7711 7925 | Hardware Call us toll free: 0018008522282 IDD: 603-7711 7925 |
| Tonga | Software Toll: +61-2-94079393 | Hardware Toll: +61-2-94079393 |
| Tuvalu | Software Toll: +61-2-94079393 | Hardware Toll: +61-2-94079393 |
| Vietnam | Software Call us toll free: 1206 0101 IDD: 603-7711 7923 | Hardware Call us toll free: 1206 0101 IDD: 603-7711 7923 |
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Document Information
Modified date:
15 June 2026
UID
ibm17140884