General contact information


General inquiries

Tel: Toll Free: 1-800-IBM-4YOU(1-800-426-4968)
E-mail: askibm@vnet.ibm.com
www.ibm.com/us-en/

Shopping
Tel: Toll Free: 1-888-SHOP-IBM (1-888-746-7426)

Address
IBM North America
590 Madison Avenue
New York, NY 10022
United States

Support


Technical support

Electronic service requests can be submitted for hardware or software under warranty or with a support contract.
 

IBM Hardware and Software Support
(Operating Systems, WebSphere, Information Management, Netezza, Cognos, SPSS, Lotus, Tivoli, Security Systems & Rational)
Toll: 1-919-864-3512
Toll free:1-800-426-7378

IBM Software Support for Softek (TDMFz/OS and ZDMF)
Toll free:1-800-667-6383


Customer support

Contracts, orders status, delivery, inventory, invoices and payments.