General contact information


General inquiries

Tel: Toll Free: 1-800-IBM-4YOU(1-800-426-4968)
E-mail: askibm@vnet.ibm.com
www.ibm.com/us-en/

Shopping
Tel: Toll Free: 1-888-SHOP-IBM (1-888-746-7426)

Address
IBM North America
590 Madison Avenue
New York, NY 10022
United States

Support



Technical Support

Learn how to set up, use, and get the most out of IBM Support with the IBM Support Guide.
Search for answers and fixes, chat with us, or open and manage cases:


Software
Web: www.ibm.com/mysupport
Call us toll free: 1-800-IBM-SERV (1-800-426–7378) or toll: 1-919-864-3512
Toll: 1-919-864-3512
Toll free:1-800-426-7378

IBM Software Support for Softek (TDMFz/OS and ZDMF)
Toll free:1-800-667-6383

Hardware
Web: www.ibm.com/support
Call us toll free: 1-800-IBM-SERV (1-800-426–7378) or toll: 1-919-864-3512
Toll: 1-919-864-3512
Toll free:1-800-426-7378


IBM Cloud
Web: cloud.ibm.com/unifiedsupport/supportcenter
Call us toll free (international): +1-866-403-7638


Discover why IBM is the right choice because of the IBM Support Advantage.


Customer support

Contracts, orders status, delivery, inventory, invoices and payments.