General contact information


General inquiries

Tel: +380 44 501-1888
Fax: +380 44 501-1889
www.ibm.com/ua-uk/

Address
IBM Ukraine
Horizon Park BC
12 Amosova Str., building 2
Kyiv, 03680
Ukraine

Support



Technical Support

Learn how to set up, use, and get the most out of IBM Support with the IBM Support Guide.
IBM normal business hours for your time zone (where the Eligible Machines are located) will be from 09:00 to 18:00, Monday through Friday, excluding national or statutory holidays.

Search for answers and fixes, chat with us, or open and manage cases:


Software
Web: www.ibm.com/mysupport


Hardware
Web: www.ibm.com/support


IBM Cloud
Web: cloud.ibm.com/unifiedsupport/supportcenter
Call us toll free (international): +1-866-403-7638


Discover why IBM is the right choice because of the IBM Support Advantage.

Other contacts

All products support
Tel: 8-800-30-426-30 from Ukraine
Tel: +380 44 391-2200 from Kyiv
Email: uaserv@ua.ibm.com

Customer support

Contracts, order status, delivery, inventory, invoices and payments.