General contact information

General inquiries

Tel: +7 (495) 775-8800
Fax: +7 (495) 258-63-63


IBM East Europe/Asia Ltd.
10, Presnenskaya emb.
Moscow, Russia, 123112


Technical Support

Electronic service requests can be submitted for hardware or software under warranty or with a support contract. 24/7 phone numbers for all products support
Tel: +7-800-200-6300 from all Russian regions
Tel: +7-495-258-6300 from Moscow
E-mail HW Support:
E-mail SW Support:

Customer support

Contracts, orders status, delivery, inventory, invoices and payments.