General contact information


General inquiries

Tel: +60-3-2301-8888
Fax: +60-3-7727-2188
E-mail: direct@my.ibm.com
www.ibm.com/my-en/

Address
Malaysia Head Office IBM Malaysia Sdn Bhd
19th Floor, Plaza IBM
No. 8, First Avenue,
Persiaran Bandar Utama
47800 Petaling Jaya
Selangor Darul Ehsan

1 Note 1: Please refer to the AT&T Direct web site for current AT&T Direct codes: http://www.usa.att.com/traveler/index.jsp
2 Note 2: This is a US toll free number. Please dial the current AT&T Direct code (Note 1) then the given number.

Support



Technical Support

Learn how to set up, use, and get the most out of IBM Support with the IBM Support Guide.
Search for answers and fixes, chat with us, or open and manage cases:


Software
Web: www.ibm.com/mysupport
Call us toll free:1800 81 8823

Local Call: 03- 8315- 6812 / 03- 7624- 6812
Hardware
Web: www.ibm.com/support
Call us toll free: 1800 81 8823

Local Call: 03- 8315- 6812 / 03- 7624- 6812
IBM Cloud
Web: cloud.ibm.com/unifiedsupport/supportcenter
Call us toll free (international): +1-866-403-7638


Discover why IBM is the right choice because of the IBM Support Advantage.

Other contacts

Ascential
Toll Free: 1800-818-823
Toll Free: 1-800-18-8668
Tel: 1800 80 4656

IT Services
Toll Free: 1800818823
Local Call: 03- 8315- 6812 / 03- 7624- 6812

Technical Support Line
Tel: 1800-818-823

Information Management and WebSphere
Tel: 1800-818-823


Customer support

Contracts, orders status, delivery, inventory, invoices and payments.