General contact information

General inquiries

Tel: +60-3-2301-8888
Fax: +60-3-7727-2188

Malaysia Head Office IBM Malaysia Sdn Bhd
19th Floor, Plaza IBM
No. 8, First Avenue,
Persiaran Bandar Utama
47800 Petaling Jaya
Selangor Darul Ehsan

1 Note 1: Please refer to the AT&T Direct web site for current AT&T Direct codes:
2 Note 2: This is a US toll free number. Please dial the current AT&T Direct code (Note 1) then the given number.


Technical Support

Learn how to set up, use, and get the most out of IBM Support with the IBM Support Guide.
Search for answers and fixes, chat with us, or open and manage cases:

Call us toll free:1800 81 8823
IDD: +603-7711 7920

Call us toll free: 1800 81 8823
IDD: +603-7711 7920

IBM Cloud
Call us toll free (international): +1-866-403-7638

Discover why IBM is the right choice because of the IBM Support Advantage.

Other contacts

Toll Free: 1800-818-823
Toll Free: 1-800-18-8668
Tel: 1800 80 4656

IT Services
Toll Free: 1800818823
Local Call: +603-77117920

Technical Support Line
Tel: 1800-818-823

Information Management and WebSphere
Tel: 1800-818-823

Customer support

Contracts, orders status, delivery, inventory, invoices and payments.