General contact information


General inquiries

Casablanca: +212 5 22 50 90 35 or +212 5 22 50 90 19
www.ibm.com/ma-fr/

Address
IBM Maroc
Casablanca Nearshore Park
Shore 19
1100 Bd Al Qods – Quartier Sidi Maârouf
20270 CASABLANCA – Maroc

Support



Technical Support

Learn how to set up, use, and get the most out of IBM Support with the IBM Support Guide.
IBM normal business hours for your time zone (where the Eligible Machines are located) will be from 09:00 to 18:00, Monday through Friday, excluding national or statutory holidays.

Search for answers and fixes, chat with us, or open and manage cases:


Software
Web: www.ibm.com/mysupport
Call us toll free: 1-800-IBM-SERV (1-800-426–7378) or toll: 1-919-864-3512
Tel :+212 5 22 50 90 35 or +212 5 22 50 90 19
Email: hwsupport@ma.ibm.com

Out Of Office Hours

Tel : +212 5 29 04 73 24 or +74-952586300
Email: swsupport@ru.ibm.com


Hardware
Web: www.ibm.com/support
Call us toll free: 1-800-IBM-SERV (1-800-426–7378) or toll: 1-919-864-3512
Tel :+212 5 22 50 90 35 or +212 5 22 50 90 19
Email: hwsupport@ma.ibm.com

Out Of Office Hours

Tel :+212 522 50 90 99 or +44 23 9228 9261
Emergency Phones: +2010 246 72222, +2010 246 73333
Email: menarrc@eg.ibm.com


IBM Cloud
Web: cloud.ibm.com/unifiedsupport/supportcenter
Call us toll free (international): +1-866-403-7638


Discover why IBM is the right choice because of the IBM Support Advantage.


Customer support

Contracts, orders status, delivery, inventory, invoices and payments.