General contact information


General inquiries

Tel: +352 360 3851
E-mail: blueline@be.ibm.com

Address
IBM Luxembourg s.à.r.l.
23 - 25, Rue du puits Romain
L-8070 Bertrange
Luxembourg

Support


Technical Support

Learn how to set up, use, and get the most out of IBM Support with the IBM Support Guide.
IBM normal business hours for your time zone (where the Eligible Machines are located) will be from 08:00 to 17:00, Monday through Friday, excluding national or statutory holidays.
Search for answers and fixes, chat with us, or open and manage cases:

IBM Hardware and Software Support
(All Platforms, Operating Systems, WebSphere, Information Management, Cognos, SPSS, Lotus, & Tivoli)
Tel: +352 342 080 8462

For local IBM Authorized Warranty Service Providers:
Email : ebpwsc@uk.ibm.com