General contact information


General inquiries

Tel: +202-35362536
Fax: +202-35362505
E-mail: ibm-direct@eg.ibm.com
www.ibm.com/eg-en/

Address
IBM World Trade Corporation, Egypt Branch
Smart Village, Building B144
KM28 . Cairo  Alex. Desert Road,
P.O. Box 166 EL Haram - 12577
Giza - Egypt

Support


Electronic service requests can be submitted for hardware or software under warranty or with a support contract.

Customer support

Sunday - Thursday from 8:00 AM till 18:00 PM
Friday from 8:00 till 16:00

Toll: +202-35361005
Tel: +2 01024675555 ,+2 01024679999

Outside above mentioned Office Hours
Tel: +44 23 9228 9261
Emergency Phones: +2010 246 72222, +2010 246 73333
Task ID: TSS@eg.ibm.com