General contact information

General inquiries

Tel: +971-4-390-7000
Fax: +971-4-390-7001

IBM Middle East FZ.LLC
Dubai Internet City
IBM Building, 3rd Level
PO Box 27242
Dubai, U.A.E.


Clients who purchased machines from GBM to contact GBM Directly

Technical Support

Electronic service requests can be submitted for hardware or software under warranty or with a support contract. IBM Hardware Support
Toll Free: 80081113
Tel: +44 23 9228 9261
Emergency Phones: +2010 246 72222, +2010 246 73333
Task ID: (24x7)

IBM Software Support
(Information Management, Lotus, Rational, Tivoli, WebSphere)
Tel: +9714-3907277
Alt. Tel:+749 5 258 6300

IBM Business Partners Information


Bahrain Business Machines
Tel:+973 17584333

Kanoo Information Technology
Tel:+973 17711717

Al Moayed Group
Tel:+973 17 828 828