General contact information


General inquiries

Tel: 02 339 3333
Tel outside Belgium: +32 2 339 3333

E-mail: blueline@be.ibm.com
Website: www.ibm.com/be-en/

Sales
Tel: 02 339 4242
Tel outside Belgium: +32 2 339 4242

Address
IBM Belgium BV/SRL
Avenue du Bourget / Bourgetlaan 42
B-1130 Brussels
Belgium

Support



Technical Support

Learn how to set up, use, and get the most out of IBM Support with the IBM Support Guide.
IBM normal business hours for your time zone (where the Eligible Machines are located) will be from 08:00 to 17:00, Monday through Friday, excluding national or statutory holidays.
Search for answers and fixes, chat with us, or open and manage cases:


Software
Web: www.ibm.com/mysupport
Call us toll free: 1-800-IBM-SERV (1-800-426–7378) or toll: 1-919-864-3512
Tel: 07 879 0088
Tel outside Belgium: +32 7 879 0088


Hardware
Web: www.ibm.com/support
Call us toll free: 1-800-IBM-SERV (1-800-426–7378) or toll: 1-919-864-3512
Tel: 07 879 0088
Tel outside Belgium: +32 7 879 0088


IBM Cloud
Web: cloud.ibm.com/unifiedsupport/supportcenter
Call us toll free (international): +1-866-403-7638


Discover why IBM is the right choice because of the IBM Support Advantage.


For local IBM Authorized Warranty Service Providers:
Email : ebpwsc@uk.ibm.com

Customer support

Contracts, orders status, delivery, inventory, invoices and payments.