General contact information


General inquiries

Tel: +994 12 498 9872+994 12 498 9872
E-mail: info@ru.ibm.com

Address
Branch office of IBM Caspian in Azerbaijan Republic
Landmark 3 Business Center, 4 floor,
90A Nizami str. Baku AZ1010, Azerbaijan

Support



Technical Support

Learn how to set up, use, and get the most out of IBM Support with the IBM Support Guide.
IBM normal business hours for your time zone (where the Eligible Machines are located) will be from 09:00 to 18:00, Monday through Friday, excluding national or statutory holidays.

Search for answers and fixes, chat with us, or open and manage cases:


Software
Web: www.ibm.com/mysupport
E-mail: swsupport@ru.ibm.com
Request for Software Support


Hardware
Web: www.ibm.com/support
E-mail: hwsupport@ru.ibm.com
Request for Hardware Support


24/7 phone numbers for all products support
Tel: +7-800-200-6300 from all Russian regions
Tel: +7-495-258-6300 from Moscow


IBM Cloud
Web: cloud.ibm.com/unifiedsupport/supportcenter
Call us toll free (international): +1-866-403-7638


Discover why IBM is the right choice because of the IBM Support Advantage.

Customer support

Contracts, orders status, delivery, inventory, invoices and payments.