General contact information
General inquiries
Tel: +971-4-390-7000Fax: +971-4-390-7001
E-mail: ibmdirect@ae.ibm.com
www.ibm.com/ae-en/
Address
IBM Middle East FZ.LLC
Dubai Internet City
IBM Building, 3rd Level
PO Box 27242
Dubai, U.A.E.
IBM Middle East & Africa HQ
Arenco Tower, 3rd Floor
Plot 21, Al Safouh 2nd
Sheikh Zayed Road, Dubai Media City
P.O.Box 27242
Dubai, United Arab Emirates
IBM Abu Dhabi Branch Office
Aldar HQ Building, 3rd Floor
Al Raha
P.O.Box 34284
Abu Dhabi, United Arab Emirates
Phone: +971 2 3074000
IBM Design Studio
Dubai Design District
Building 8, 4th Floor
Ras Al Khor Road
P.O.Box 27242
Dubai, United Arab Emirates
Phone: +971 4 5673000
IBM Client Center
Dubai Design District
Building 8, 4th Floor
Ras Al Khor Road
P.O.Box 27242
Dubai, United Arab Emirates
Phone: +971 4 5673000
Support
Clients who purchased machines from GBM to contact GBM Directly
Technical Support
Learn how to set up, use, and get the most out of IBM Support with the IBM Support Guide.
IBM normal business hours for your time zone (where the Eligible Machines are located) will be from 09:00 to 18:00, Sunday through Thursday, excluding national or statutory holidays.
Search for answers and fixes, chat with us, or open and manage cases:
Software
Web: www.ibm.com/mysupport
Toll Free: 8000 4440997
Tel: +44 23 9228 9261
Emergency Phones: +2010 246 72222, +2010 246 73333
Task ID: TSS@eg.ibm.com
Hardware
Web: www.ibm.com/support
Toll Free: 8000 4440997
Tel: +44 23 9228 9261
Emergency Phones: +2010 246 72222, +2010 246 73333
Task ID: TSS@eg.ibm.com
IBM Cloud
Web: cloud.ibm.com/unifiedsupport/supportcenter
Call us toll free (international): +1-866-403-7638
Discover why IBM is the right choice because of the IBM Support Advantage.
IBM Business Partners Information
Ensure Services
P.O. Box 12816
Dubai
UAE
Tel: +971 4 2040500
Fax: +971 4 2583801
Gulf Business Machines (GBM) LLC
Tel: +971-2-408-4444
Fax: +971-2-627-2498
Address
4th and 5th Floors Bin Hamoodah Building
Khalifa Street
P.O. Box 203
Abu Dhabi
United Arab Emirates
Tel: +971 4 2858555
Tel: +971-4-3401403
Tel: +971-4-343-5353
Fax:+971-4-343-6868
Address
P.O. Box 9226
Dubai
United Arab Emirates
Tel: +971-4-308-3555