General contact information


General inquiries

Tel: +971-4-390-7000
Fax: +971-4-390-7001
E-mail: ibmdirect@ae.ibm.com
www.ibm.com/ae-en/

Address
IBM Middle East FZ.LLC
Dubai Internet City
IBM Building, 3rd Level
PO Box 27242
Dubai, U.A.E.

IBM Middle East & Africa HQ
Arenco Tower, 3rd Floor
Plot 21, Al Safouh 2nd
Sheikh Zayed Road, Dubai Media City
P.O.Box 27242
Dubai, United Arab Emirates

IBM Abu Dhabi Branch Office
Aldar HQ Building, 3rd Floor
Al Raha
P.O.Box 34284
Abu Dhabi, United Arab Emirates
Phone: +971 2 3074000

IBM Design Studio
Dubai Design District
Building 8, 4th Floor
Ras Al Khor Road
P.O.Box 27242
Dubai, United Arab Emirates
Phone: +971 4 5673000

IBM Client Center
Dubai Design District
Building 8, 4th Floor
Ras Al Khor Road
P.O.Box 27242
Dubai, United Arab Emirates
Phone: +971 4 5673000
 

Support

Clients who purchased machines from GBM to contact GBM Directly


Electronic service requests can be submitted for hardware or software under warranty or with a support contract.
IBM Hardware Support
Toll Free: 8000 4440997
Tel: +44 23 9228 9261
Emergency Phones: +2010 246 72222, +2010 246 73333
Task ID: TSS@eg.ibm.com

IBM Software Support
(Information Management. Lotus, Rational, Tivoli, and WebSphere)
Toll Free: 8004704
Alt Tel:+ 749 5 258 6300
Alt Tel:+9714-3907277

Email: swsupport@ru.ibm.com

Customer support
Contracts, orders status, delivery, inventory, invoices and payments.

IBM Business Partners Information


Ensure Services


P.O. Box 12816
Dubai
UAE
Tel: +971 4 2040500
Fax: +971 4 2583801

Gulf Business Machines (GBM) LLC


Tel: +971-2-408-4444
Fax: +971-2-627-2498
Address
4th and 5th Floors Bin Hamoodah Building
Khalifa Street
P.O. Box 203
Abu Dhabi
United Arab Emirates

Al Abbas
Tel: +971 4 2858555

Emirates Business Machines
Tel: +971-4-3401403

UCMC
Tel: +971-4-343-5353
Fax:+971-4-343-6868
Address
P.O. Box 9226
Dubai
United Arab Emirates

Seven Seas
Tel: +971-4-308-3555