General contact information

General inquiries

Address
IBM Middle East FZ.LLC
Dubai Internet City
IBM Building, 3rd Level
PO Box 27242
Dubai, U.A.E.



Support

Clients who purchased machines from GBM to contact GBM Directly


Technical Support

Learn how to set up, use, and get the most out of IBM Support with the IBM Support Guide.
IBM normal business hours for your time zone (where the Eligible Machines are located) will be from 09:00 to 18:00, Sunday through Thursday, excluding national or statutory holidays.

Search for answers and fixes, chat with us, or open and manage cases:


Software
Web: www.ibm.com/mysupport
Toll Free: 8000 4440997
Tel: +44 23 9228 9261
Emergency Phones: +2010 246 72222, +2010 246 73333
Task ID: TSS@eg.ibm.com


Hardware
Web: www.ibm.com/support
Toll Free: 8000 4440997
Tel: +44 23 9228 9261
Emergency Phones: +2010 246 72222, +2010 246 73333
Task ID: TSS@eg.ibm.com


IBM Cloud
Web: cloud.ibm.com/unifiedsupport/supportcenter
Call us toll free (international): +1-866-403-7638


Discover why IBM is the right choice because of the IBM Support Advantage.