Elevate customer experience, drive revenue and increase operational efficiency with AI
Drive profits and long-term growth with AI
IBM works with global transportation companies and public transport—including air travel, cruise lines, railways, hospitality and freight and logistics operators—to enact technological change and transformation with AI. Given the asset-intensive and mission-critical nature of these industries, travel and transportation organizations are exploring generative AI and machine learning in their core business domains to boost performance and reduce risks.
Artificial intelligence has proven useful in advancements and scaling in established areas such as maintenance, security threat detection and data analytics. With generative AI, the transportation sector can focus on intensive tasks, analyze large datasets, comprehend complex documentation and synthesize these findings into actionable insights for teams.
AI adoption can benefit transportation infrastructure in a wide range of use cases:
- Operational efficiencies
- Productivity gains
- Real-time risk avoidance
- Operational cost savings in critical business areas
Products
Use a powerful and secure platform for business to create, innovate and build your future.
AI-based predictive maintenance solutions can predict the likelihood of future failures, improve asset reliability and enable cost reduction.
IBM watsonx® is our portfolio of AI products that accelerates the impact of generative AI in core workflows to drive productivity.
Services
Lufthansa cultivates empathy while driving meaningful engagement with IBM Watson® Advertising conversations.
A switch to hybrid cloud architecture drives digital presence and enhances employee and customer experience.
Using the IBM Cloud® Platform, Etihad Airways embarks on a strategic digital transformation program.
With updated, sustainable asset management, trains keep passengers moving safely, reliably and comfortably.
Japan Airlines and its core IT subsidiary engages IBM to build a hybrid cloud infrastructure on IBM Cloud.
Transport for London consolidates the maintenance workloads of several subsidiaries onto a central IBM Maximo platform.
Trends in travel and transportation services
See how Lufthansa could improve flight operations efficiency, speed up passenger boarding and cut costs by avoiding delays.
Learn how Finnair accelerates its digital transformation and improves airline operation and customer service.
Discover the ways security AI and automation technologies enable organizations to stay ahead of cyberthreats through faster incident detection and response.
Cloud and AI-based supply chain management systems enable logistics companies to keep the supply chain moving smoothly.