Reinvent the way your business delivers

Your customers are rich in options and expectations. They want to be wowed at every opportunity — and if you don’t deliver, some other brand will.

A smarter supply chain gives you the technology, tools and real-time, actionable insights to deepen connectivity, extend collaboration and achieve unprecedented visibility. Act quickly with confidence to mitigate an increasing array of disruptions and risks so you can deliver the perfect order.

Solutions that help simplify and modernize B2B networks by automating manual processes, improving the information flow across B2B relationships, and ensuring that critical transactions and data exchange are frictionless, compliant and scalable.

Reduce operational costs and complexity with an agile and frictionless supply chain

Enable scalable, security-rich and always-on collaboration across your B2B relationships

Gain real-time visibility into every transaction across your B2B network

Solutions that give you deeper and trusted visibility into your end-to-end supply chain so that you can confidently act to mitigate disruptions, minimize business risk and capitalize on market opportunities.

Get real-time insights from the right data across systems and partnerships to act with confidence

Proactively predict and mitigate disruptions and speed time to resolution

Increase agility and flexibility to respond to customer demands and market opportunities

Solutions that provide real-time inventory visibility across the end-to-end supply chain, order monitoring based on promise dates, optimized sourcing to find the lowest landed cost and unmatched fulfillment flexibility.

Profitably meet customer expectations to deliver on the brand promise

Gain greater visibility into orders and inventory to deliver on customer promises

Increase fulfillment flexibility, drive competitive advantage and boost revenues

IBM Supply Chain Business Network processes billions of documents a year.

John Del Pizzo, Program Director, B2B Cloud Services, IBM Watson Supply Chain

See how IBM clients are succeeding

Lenovo transforms its supply chain with AI-driven insights

With IBM Supply Chain Insights, Lenovo uncovers hidden opportunities to cut operational costs and drive incremental revenue.

Master Lock reduces error-rates and disputes chargebacks

With IBM Supply Chain Business Network, Master Lock has AI capabilities to help business users gain deeper insight into EDI processes.

Eileen Fisher delivers outstanding customer experiences

Builds a central inventory, order promising and fulfillment hub based on IBM Order Management — enabling true omnichannel retail capabilities.

Product spotlight

IBM Supply Chain Business Network

View all relevant transactions from a single dashboard to quickly pinpoint and assess issues allowing resolution in minutes not hours.

IBM Supply Chain Insights

Predict, quickly assess and effectively mitigate disruptions and risks to optimize supply chain performance with AI-powered capabilities.

IBM Connect:Direct

Automate point-to-point file transfers reliably in a security-rich environment for high-volume delivery within and among enterprises.

IBM B2B Integrator

Reduce costs by consolidating on a single platform with automated B2B processes.

IBM Order Management

Deliver a seamless omnichannel customer experience and optimize order fulfillment across every location in your supply chain.

Learn more

Building a Smarter Supply Chain: IBM Point-of-View

Discover how together, AI and blockchain have the power to transform supply chain operations providing better visibility and insights fundamentally.

Blog: IBM Watson Supply Chain

Read posts written by IBM leaders on a variety of topics related to supply chain visibility and management.

Event: Think Exchange 2019

Attend exclusive supply chain keynotes by IBM leaders to learn how AI and blockchain enable a frictionless supply chain.

LinkedIn: IBM Watson Supply Chain Network

Join the IBM Watson Supply Chain Network group and interact with supply chain professionals exploring AI and blockchain.