How ICICI Prudential Life Insurance is Scaling Customer Care and Leveraging AI to Personalize Experiences
Organisations are constantly challenged to meet dynamic customer requirements and rethink ways to engage with them on their terms and as per their convenience. With customers at the core of decision making and business success, organisations are tuning to digital capabilities that can support new-age services. When done well, after sales service boosts the overall customer experience by providing […]
IBM has been constantly committed to sustainable growth for its clients and we have taken several initiatives towards climate and environment.
Companies around the globe look to The Weather Company, an IBM Business, to deliver easy-to-use, timely, expert weather guidance. This guidance is used to anticipate market volatility, mitigate risk, and make better business decisions with actionable data in today’s cognitive marketplace. The Seasonal forecast of monsoon in India is crucial in this regard. The onset […]
The global insurance industry is at a watershed moment. Insurance leaders have witnessed the growing impact of fintechs – financial technology startups – on traditional banking and heavy investment in insurance technology (insurtechs). They are consequently attempting to identify the best approach to working with these potentially threatening technology innovators. Adoption of technology solutions like […]
As an existing or potential SAP customer you may be investigating and analyzing SAP’s roadmap and how it affects your organization, especially from an infrastructure standpoint. Many SAP customers are asking: Should I move to SAP HANA and when? Should I move my SAP workload to the Cloud? What kind of Cloud (Private, Public) OR […]
When one thinks Digital Transformation, one can imagine the vastness & variety of projects that can be subsumed under that phrase. From a technology standpoint, it not only involves dramatic changes in terms of adoption of new emerging technologies like IoT, Blockchain but the automation of traditional processes and systems. Quintessential to such change is […]
For over 46 years, IBM has helped SAP clients around the world run their operations more efficiently. IBM and SAP have the innovation and industry expertise to help clients set that strategy and see them through the change. Together, we are actively working with businesses around the world to define the standard for how AI, machine […]