Customer Experience (CX)

Is your supply chain your competitive advantage?

87% of CSCOs consider proactive mitigation of risks and disruption critical, yet only 36% say they are adequately equipped to do so.1 Most businesses today are struggling with traditional supply chain models that are slow and lack end-to-end visibility. As a result, businesses are unable to sense, predict and mitigate disruptions that can cripple their […]

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Making the supply chain smarter and future-proof with AI and Blockchain

Technologies like AI and Blockchain are proving to be game changers in order fulfillment and supply chain management; enabling organizations to integrate and provide visibility into their supply chain networks – suppliers, trading partners, distribution partners, and services partners. Most manufacturers and retailers rely on disparate systems, processes and tools for their operations. However, these […]

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Transform CX with AI: Being Personal, Seamless & Relevant

87% of CSCOs consider proactive mitigation of risks and disruption critical, yet only 36% say they are adequately equipped to do so.1 Most businesses today are struggling with traditional supply chain models that are slow and lack end-to-end visibility. As a result, businesses are unable to sense, predict and mitigate disruptions that can cripple their […]

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