Watson IoT

How ICICI Prudential Life Insurance is Scaling Customer Care and Leveraging AI to Personalize Experiences

Organisations are constantly challenged to meet dynamic customer requirements and rethink ways to engage with them on their terms and as per their convenience. With customers at the core of decision making and business success, organisations are tuning to digital capabilities that can support new-age services. When done well, after sales service boosts the overall customer experience by providing […]

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How To Avoid The Pitfall of Overprovisioning Resources

Here’s the reality about digital transformation – the more applications and technology you adopt to address a customer pain point, the more complexity it adds to your IT environment. One such complexity that IBM’s AI-powered automation solution simplifies is the necessity of dynamically allocating resources for applications without under or over-provisioning. This capability is delivered in the form of Turbonomic Application Resource Management for IBM Cloud Paks.

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How ICICI Prudential Life Insurance is Scaling Customer Care and Leveraging AI to Personalize Experiences

Organisations are constantly challenged to meet dynamic customer requirements and rethink ways to engage with them on their terms and as per their convenience. With customers at the core of decision making and business success, organisations are tuning to digital capabilities that can support new-age services. When done well, after sales service boosts the overall customer experience by providing […]

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Four reasons why you should consider a comprehensive AIOps platform

Taking a cue from other business functions, we know that Artificial Intelligence (AI) is capable of helping IT operations proactively respond to slowdowns and outages. Understandably, the interest in applying AI in IT Operations (AIOps) has grown with IDC predicting that 75% of organizations will switch over in the next few years. As you calculate […]

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Watson Speech to Text now supports Indian English and हिंदी!

As the name suggests, “Speech to Text (STT)” is a mechanism by which machines convert speech or audio into text. STT is also known as Automatic Speech Recognition (ASR). The STT technology finds use in a wide variety of situations across industries. For instance, it helps automate customer service in a call center where a […]

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Search Video Content Using Watson AI

IBM Watson is an AI platform that allows one to tap into unstructured content (including videos) and convert them into usable insights.

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How blockchain, AI, IoT and automation changing the way businesses are conducted

From strategy to execution, organizations are using advanced technologies to change their approach and transform into Cognitive Enterprises. Artificial Intelligence (AI), data analysis, blockchain, IoT and automation will be used to make data-led financial decisions, innovate, expand footprint, upgrade operations and provide a hassle-free experience to customers, partners and investors. Here’s how: Blockchain: Blockchain can […]

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IBM Services – Breakthrough Partnerships: Future Group optimizes energy consumption with a Watson IoT solution

Visit any mall this summer in India, and you’ll come across a very familiar sight. The place will be teeming with people trying to engage in ‘retail therapy’ while enjoying the respite from the more-often-than-not boiling temperatures outside. Not many will make their purchases right away and some may only window shop. Some others may […]

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The essentials to a competitive edge in the Industrial Age. Is your organization tuned in?

The manufacturing industry is fundamentally changing, with advanced technologies increasingly underpinning global competitiveness and economic prosperity. Industrial leaders are digitizing essential functions within their operations, as well as, with their partners along the value chain. In addition, they are enhancing their product portfolio with digital functionalities and introducing innovative, data-based services. While exponential technologies can […]

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