Automate IT resilience with Concert

Address risks 90% faster by automating IT resilience with IBM Concert*

Get the full picture

Your application data has a story to tell. Using AI agents, IBM Concert® uncovers crucial insights about your operations and provides actionable recommendations and remediations to improve your IT resilience. With IBM Concert you can:

Correlate and enrich your app data for resilience improvement

Concert unifies siloed data across systems to deliver an application-centric view of resilience, with AI-driven recommendations. This allows you to track progress and take targeted actions to strengthen IT resilience.

Enhance productivity with automated risk and gap remediation

Concert proactively safeguards application health by auto-remediating issues before they escalate, while Concert workflows automate repetitive tasks like patch management and ticket creation.

Get tailored insights for every stakeholder

IT resilience is a team sport. Whether you’re an SRE, CIO, CISO, developer, app owner or IT operator, Concert delivers custom dashboards and actionable insights aligned to your role and business objectives.

Customize Concert based on your unique needs and environment

With 250+ integrations and the ability to add new vendors in just 15 days, Concert seamlessly adapts to your IT landscape and scales with your needs.

IBM's pillars of resilience excellence

Powered by agentic AI, IBM Concert automates best practices across resilience pillars, surfacing issues and delivering actionable recommendations. It transforms IT resilience strategy into measurable progress through a comprehensive resilience framework.

Availability
Concert helps strengthen your resilience posture by ensuring each application or service has a clearly documented service level agreement (SLA) within its service description. The SLA should define availability and specify how it is measured, using precise and unambiguous terminology.
Security
The Concert security pillar protects your systems and data from unauthorized access, use, disclosure, disruption, modification or destruction caused by malicious attacks, data breaches and other threats. It evaluates the confidentiality, integrity and availability of data across your applications.
Recoverability
Concert strengthens your resilience posture by guiding you to define clear recovery time objectives (RTOs) and recovery point objectives (RPOs), automating rollback procedures and regularly validating recovery plans against potential disruptions.
Scalability
Concert helps you define clear scalability requirements to ensure that systems adapt seamlessly to changing demands while maintaining both performance and cost efficiency. The scalability pillar establishes measurable targets for throughput, resource allocation speed and horizontal scaling to preserve user experience during peak loads.
Observability
Concert strengthens your resilience posture by enabling robust monitoring practices, defining clear service level objectives (SLOs) and integrating observability tools to surface critical metrics.
Maintainability
The Concert maintainability pillar strengthens resilience by promoting practices such as automated deployments, canary releases and rigorous incident retrospectives. It focuses on reducing operational friction, ensuring compliance with service level agreements (SLAs) and enabling rapid recovery from deployment-related issues.
IDC Logo

AI-driven automation for application resilience 

Get a complimentary copy of the report and learn how AI-driven automation strengthens resilience. Find out why weak resilience is a risk and hear proven practices to combat it.

Download the report

How to automate IT resilience with Concert

IBM Concert auto-discovery dashboard screen capture
1. Collect

Concert consolidates and correlates siloed data from your applications and tools—it contextualizes this information to build an application-centric view of your resilience health.

IBM Concert resilience assessment dashboard screen capture
2. Correlate and enrich

Concert then maps your data to key resilience pillars—availability, security, recoverability, observability, scalability and maintainability—to generate a posture score that provides a real-time view of your current IT resilience.

IBM Concert action center dashboard  screen capture
3. Assess and recommend

Based on your posture score, Concert leverages agentic AI to deliver actionable recommendations and remediation plans that strengthen your IT resilience.

IBM Concert workflows remediation dashboard screen capture
4. Act and improve

Concert automates the recommendations and remediation plans that it provided with Concert workflows

Proven results

↓78%

Deutsche Telekom reduced patch time by 78%, from 90 minutes to just 20 minutes per instance.

Deutsche Telekom case study
↑62%

IBM Concert automates resilience data collection and correlation, allowing you to evaluate enterprise-wide resilience posture per application 62% faster.

IBM SRE case study
↓90%

IBM Concert accelerates security response and reduces CVE mitigation time by 90%.​ Mitigate risk, maximize reliability.

IBM SRE case study
↑25%

IBM® software development organization (SDO) saves time and improves CVE with 25% faster scans and better prioritization.

IBM SDO case study

Solutions to extend observability

Concert + IBM Instana® Observability Concert + IBM Power® Infrastructure IBM Concert for Z®
Take the next step

See how Concert can move your business forward. Start a free 30-day trial or book time with an expert to learn more.

Start your free trial
More ways to explore Documentation Community Case studies Announcements Report: See the importance of AI-boosted observability Report: Modern Application Resilience with AI-Driven Automation Webinar: Operationalizing resilience with IT Automation Webinar: AI-driven automation and real-time insights Webinar: Continuous compliance at scale with IBM Concert