B2C and B2B commerce platform for your omnichannel business

With a micro-service approach and modern application delivery tools, WebSphere Commerce simplifies the creation of unique experiences and makes upgrades for IBM provided enhancements simple and fast so you can focus on the things that matter most to your business. Coupled with unmatched omnichannel commerce platform capabilities and AI for delighting customers, WebSphere Commerce delivers the tools and customer insights to innovate rapidly and keep up with your customers and markets.

Support for headless commerce

Configure your commerce platform environment any way you like, including headless use cases such as leveraging a content management system to deliver the customer experience.

Drive B2B and B2C business together

Deliver a personalized and consistent omnichannel shopping experience for multiple brands in multiple geographies, across online, mobile, social, and in-store channels from a single unified platform.

AI driven customer experiences

Enable your business with Watson AI capabilities to personalize customer engagement, automate digital merchandising and enhance business user decision-making.

IBM WebSphere Commerce Key Features

  • Modern architecture
  • Cloud ready
  • Starter store
  • Advanced site search and navigation
  • Web content management
  • Commerce insights
  • Marketing and promotions
  • Mobile optimized experiences
  • Customer service
  • Integrations and extensions

Product images

Starter Store – speed storefront implementation
Starter Store – speed storefront implementation
Commerce Insights – AI enabled customer and business insights
Commerce Insights – AI enabled customer and business insights
Web Content Management - AI enabled content management and delivery
Web Content Management - AI enabled content management and delivery
Advanced Search - help customers easily find what they’re looking for
Advanced Search - help customers easily find what they’re looking for

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