What it can do for your business

IBM can help control hardware maintenance costs while speeding problem resolution through proactive, around-the-clock support. IBM’s global expertise and partnership with Juniper’s support team helps increase your efficiency and reduce costs of maintaining and administering multiple networking systems.

IBM Technology Support Services for Juniper Products

Simplify your support

Simplify contract management with an assigned service delivery manager and client advocate.

Improve Support Levels

Get even better support through IBM with quicker response times, more options and access to Juniper engineers onsite.

Gain proactive support

Get proactive support for select Juniper products: components that are not performing can automatically call home to IBM to initiate the repair process.

Improved network security

Avoid problems through pre-emptive identification of network exposures and gain visibility into field notice and hardware alerts.

Key features

Ease Network Management

Simplify the management of your networks while reducing the costs of maintaining and administering multiple networking systems.

Ease Network Management

Simplify the management of your networks while reducing the costs of maintaining and administering multiple networking systems.

Simplify Integration

A single Point of Contact for support of your entire networking environment helps you to optimize and integrate easier and holistically.

Simplify Integration

A single Point of Contact for support of your entire networking environment helps you to optimize and integrate easier and holistically.

Control Hardware Costs

With a focus on the life cycle of your devices, not the OEM replacement schedule, IBM can help you reduce capital costs for equipment replacement.

Control Hardware Costs

With a focus on the life cycle of your devices, not the OEM replacement schedule, IBM can help you reduce capital costs for equipment replacement.

Proactive Support

IBM and Juniper's Service Now capability lets your select Juniper equipment to “call home” to IBM technicians, letting you proactively monitor your environment.

Proactive Support

IBM and Juniper's Service Now capability lets your select Juniper equipment to “call home” to IBM technicians, letting you proactively monitor your environment.

    Ease Network Management

    Simplify the management of your networks while reducing the costs of maintaining and administering multiple networking systems.

    Simplify Integration

    A single Point of Contact for support of your entire networking environment helps you to optimize and integrate easier and holistically.

    Control Hardware Costs

    With a focus on the life cycle of your devices, not the OEM replacement schedule, IBM can help you reduce capital costs for equipment replacement.

    Proactive Support

    IBM and Juniper's Service Now capability lets your select Juniper equipment to “call home” to IBM technicians, letting you proactively monitor your environment.

Buy now and get started

Learn more

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