What it can do for your business

You have manufactured and sold your product; continue to focus on what you do best and let us handle your backend support. With IBM support you can focus on product development and growth, while we manage your remote technical support, field services and parts logistics. Our analytics offers us the ability to predict when replacement parts are needed resulting in reduced costs and downtime, increased efficiency and availability.

World-class service

With more than 20,000 service personnel that we can train, IBM manages the technical support services for your customers.

Global infrastructure

Globally consistent, knowledgeable and skilled services infrastructure.

Insights from analytics

By using analytics-driven customer insights, we increase the product and the service quality.

Improve client experience

Engage with IBM and let the preventive maintenance reduce the number and severity of outages.

Considering a purchase?

Call IBM

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