Guides
Overcome procure-to-pay challenges
Learn how to overcome the 5 most critical procure-to-pay challenges with IBM® Process Mining.
Incorporate process mining in RPA strategy
Learn the benefits of using process mining to develop a successful automation strategy for your end-to-end business processes.
Drive digital transformation
Discover how IBM helps manage risk, improves decision-making and optimizes the returns of digital transformation initiatives.
Case studies
Creating a better buying experience
Creating a better buying experience
Global fashion brand Max Mara needed to upgrade its order fulfillment process to meet a boom in online shopping.
Transforming customer and employee experiences
Transforming customer and employee experiences
Italian bank Credem reduced costs and increased efficiency in its critical back office and customer-service processes by scaling automation.
Webinars
Articles and blogs
What is process mining?
Process mining applies data science algorithms to event logs to identify inefficiencies and opportunities for improvement.
What is task mining?
Task mining uses desktop interaction data to understand steps involved in an activity within a larger process to analyze how people get their work done.
Why use process mining?
Process mining can provide value and be applied to different industries and use cases.
The Art of Automation
Process mining provides tools and methodologies needed to unlock data to show how processes work, how people do their job and where problems originate.
What’s the difference?
Process mining, process modeling and process mapping are distinct, but related, methods of visualizing and analyzing business processes.
Practice
Earn badges and certifications
Complete training and certifications to sharpen your skill and demonstrate your knowledge.
Join the process mining community
Learn from other process mining users, share tips and stay on top of trends.
View technical documentation
Get information on how to analyze processes, manage your account and use advanced features.
Schedule a complimentary workshop
Get guidance from IBM thought leaders in an automation innovation workshop, at no cost to you.
Book a no-cost consultation
Speak with an IBM expert about the ideal solution to accelerate outcomes for your business with no commitment.
Try IBM Garage®
Try a business-framing session with us at no charge. See how IBM Garage can work with you to speed transformation.