Check out process mining resources in our digital library
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Guides
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Overcome procure-to-pay challenges
Learn how to overcome the 5 most critical procure-to-pay challenges with IBM® Process Mining.
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Incorporate process mining in RPA strategy
Learn the benefits of using process mining to develop a successful automation strategy for your end-to-end business processes.
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Drive digital transformation
Discover how IBM helps manage risk, improves decision-making and optimizes the returns of digital transformation initiatives.
USA, Missouri, St. Louis
See how BoB-Cardif Life Insurance achieved a 70% reduction in process time and an ROI of up to 176% Read the story
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Using AI to rethink bank processes
Learn how Comparus GmbH has facilitated the digital transformation of banks for decades by using AI for innovative process orchestration.
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Boosting international trade productivity
See how BBVA, Argentina’s oldest private bank boosted their foreign trade transaction volume by 20% with smarter workload management.
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Improving the client purchase journey
Discover how Max Mara, a leader in “ready-to-wear” designer clothing, redesigned their order to cash process, enhancing the client's shopping experience and leveraging process mining software for smarter, ROI-focused business enhancements.
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Transforming loan processing
Discover how Credem, Italy's largest bank, steamlined its operations, cutting loan processing times by 70% and saving €1.4 million through automating 91 key processes.
Process Mining and RPA: Meet the Ultimate Automation Power Couple
Articles and blogs
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What is process mining?
Process mining applies data science algorithms to event logs to identify inefficiencies and opportunities for improvement.
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What is task mining?
Task mining uses desktop interaction data to understand steps involved in an activity within a larger process to analyze how people get their work done.
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Why use process mining?
Process mining can provide value and be applied to different industries and use cases.
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The art of automation
Process mining provides tools and methodologies needed to unlock data to show how processes work, how people do their job and where problems originate.
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What’s the difference?
Process mining, process modeling and process mapping are distinct, but related, methods of visualizing and analyzing business processes.
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How process mining improves IT service management to save your business time and money
Business leaders know that their organization’s success relies on its ability to keep essential processes running smoothly and efficiently. Innovative tools like process mining allow your experts to accomplish faster and more successful process optimization projects.
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