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Employer reporting that increases client satisfaction

Increase client satisfaction and retention with IBM Account Group Insights, our best-in-class automated employer group report production solution that delivers visually engaging advanced analytic insights designed for both fully insured and self-insured employers, at scale. An intuitive interface makes setting up standard report packages to deliver as scheduled simple. 

Your account executives can repurpose time previously used on manual report production to review opportunities for program performance improvement surfaced in reporting. It’s this type of consultative partnership with employers that builds strong relationships that lead to higher satisfaction scores and retention rates. 

How to improve employer reporting

According to Frost & Sullivan, payers need robust analytics to build more valuable partnerships.

Benefits

Tailored analytics experience

Choose from Key Performance Indicators, interactive dashboards, curated stories and self-service dashboard creation to customize employer reporting.

Configuration tools for reporting

Automate production, packaging and distribution of data insights delivered to your employer clients.

Easily customized report bundles

Print, archive, and share individualized reports with intuitive drill-down capabilities for recipients to further explore insights.

Robust data warehouse

Tap into financial, pharmacy, eligibility, clinical, lab results, biometric, participation, wellness and socioeconomic data, all in one place.

Account Group Insights key features

Measure program effectiveness

Access information seamlessly

Provide appropriate level of data detail

Meet users where they are

Explore and view plan data on your terms

Automate employer reporting

Winning and retaining clients with employer reporting

Learn about:


  • Five things employers want from health plan reporting

  • How a consultative approach to employer reporting builds business partnerships and impacts client retention

Watch webinar replay →

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Learn more about Account Group Insights