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Learn how Watson Assistant improved customer experience and lowered costs in this Forrester TEI report.


More accurate


Proven up to 14.7% more accurate than competitive solutions in a recent published study.

Highly scalable


Handles thousands of concurrent phone calls to support even the most demanding customer care environments.

Pays for itself


Delivers clear return on investment over 3 years according to Forrester TEI report.


Customer care and telephone integrations

Connect to the customer service and contact center platforms you use every day.

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