Get seamless collaboration on multi-vendor products with a single provider. IBM is your vendor agnostic open source software (OSS) support provider offering support for 100 OSS packages.
With IBM you get a 99 percent fix rate, access to over 7,000 skilled open source consultants worldwide. So you receive support from people you know and trust.
IBM can provide diagnostic support, including root-cause analysis, to expedite problem resolution and reduce downtime.
With one number to call, IBM provides guaranteed service level agreements with 24x7 and 9x5 support options – available globally. So when you have a question you get the solution you need quickly.