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Why automate business decisions?

Repeatable business decisions can be captured and automated to improve your business responsiveness, minimize compliance risk and streamline workflow processes. A business rules management system adds agility and real-time decision making to your day-to-day operations, while enabling quick optimization and change management capabilities to keep up with the pace of your business.

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Business agility

Once you separate business rules
from applications, you get the
flexibility required to quickly
respond to new market conditions,
improving your responsiveness and

Icon representing the capability for real-time decision making that can be achieved by automating your business decisions

Real-time action

Improve accuracy and speed with systems that can constantly analyze feeds of data and events, enabling you to see the risks and opportunities to make real-time decisions.

Icon representing the capability for real-time decision making that can be achieved by automating your business decisions


Empower business analysts and policy managers to develop and maintain the decision logic themselves, without having to depend on IT, with an easy-to-use, low-code interface.

IBM Operational Decision Manager

IBM Operational Decision Manager is an advanced business rules management system that helps you capture, automate and govern frequent, repeatable business decisions and adds real-time decision making to your day-to-day operations. IBM Operational Decision Manager can authorize a loan, decide on a promotion or detect a cross-sell opportunity with high precision and customization — in seconds. It helps ensure your applications remain current and well aligned with your organization’s changing business objectives.

Software editions of IBM Operational Decision Manager

IBM Operational Decision Manager on Cloud

Capture, automate, manage and audit repeatable business decisions from this hosted and fully managed ODM solution.

The software-as-a-service (SaaS) offering of IBM’s suite of ODM solutions, IBM Operational Decision Manager on Cloud provides all the functionality of IBM’s on-premises offering, IBM Operational Decision Manager Standard.

The development, test and production environments are all incorporated into the solution. It is packaged in a monthly subscription. You choose the ready-for-use solution that suits your needs, so you can get your decision management project up to speed and into production as fast as possible, with a minimum initial investment in capital, hardware and operational skills.

IBM Operational Decision Manager Standard for z/OS

IBM Operational Decision Manager Standard for z/OS® extends the capabilities of the standard edition and offers full transactional and batch-decision automation across the enterprise.

Fully compatible with the rule management capabilities of IBM’s family of ODM offerings, this solution also provides lifecycle support for business decisions invoked from COBOL, PL/I and Java applications executing in IBM CICS®, IBM IMS™ and batch environments. This includes capabilities for decision testing and simulation within either the Rule Execution Server (RES) in IBM WebSphere® Application Server for z/OS or the zRule Execution Server (zRES) for z/OS environments, as well as the ability to trace how a business decision is made in the zRule Execution Server using the Decision Warehouse feature.

Try IBM Operational Decision Manager on Cloud

Quickly begin capturing, managing and automating decisions with your complimentary 30-day full-access trial of IBM Operational Decision Manager on Cloud.

Why IBM?

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Your cloud or the IBM Cloud?

Take advantage of quick and simple set up with either IBM Operational Decision Manager on Cloud or the IBM Business Rules service for IBM Cloud. There are also solutions for the private environment.

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Automate complex rules at scale

Get the scalable analytics capabilities you need, using IBM Operational Decision Manager Advanced with Decision Server Insights.

automate decisions budget friendly

A price and package for nearly every budget

Take advantage of our attractive cloud-based services options, like monthly or pay-as-you-go subscriptions — IBM Operational Decision Manager Express is budget-friendly.

Extend the value of business-decision automation

The true power of automation is in connecting your business rules with other tasks, processes and workflows within your organization. A comprehensive, integrated platform for achieving your digital business automation objectives, IBM's digital business automation platform can help your organization unlock its fullest potential.

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Make bots smarter with agile decisions
(Decisions + Tasks)

Combining robotic process automation (RPA) and decision automation helps your RPA bots more effectively handle tasks where business rules change frequently, such as those involving eligibility, compliance, pricing and tax decisions.

Image representing the ability to simplify business application changes using the workflow automation capability of the IBM automation platform

Simplify business application changes
(Decisions + Workflow)

Decouple business rules from business process applications, enabling business rules to be changed daily or weekly, without having to redeploy the entire application.

WestJet Airlines delivers an exceptional travel experience

WestJet Airlines, Canada's low-cost carrier, is enriching its air-travel experience, using IBM Operational Decision Manager to provide customers with more meaningful notifications from the moment they decide to take a trip to the
day they return. Watch the WestJet video.

Use cases

Reducing risk and ensuring compliance

Banking and insurance organizations must comply with ever-changing regulations and document their operations for compliance audits. Non-compliance results not only in fines but also in erosion of customer trust. Additionally, it’s difficult to identify where compliance updates must be performed within applications. And there’s a risk of misinterpreting new regulations in manual operations.

Increased automation of business decisions limits interpretation risk, and with IBM Operational Decision Manager you can automate more decisions and log them for precise documentation and audit trails.

See how The PNC Financial Services Group Inc. simplified its compliance-reporting process using IBM Operational Decision Manager.

Proactively countering fraud

Perpetrators of fraud are continuously adapting their strategies to avoid new fraud detection patterns. You need intelligent systems that can analyze historical banking transactions to be able to filter suspicious actions from legitimate ones. IBM Operational Decision Manager can detect and react to threats and vulnerabilities, and can quickly respond to changing business conditions — so your fraud detection systems can adapt as fast as new threats appear. The solution will enable you to assemble historical actions and analytical models to provide decision contexts and identify fraudulent transactions.

See how to use IBM Operational Decision Manager Advanced to counter fraud proactively.

Optimizing pricing and packaging

Businesses face numerous obstacles to dynamic pricing and personalized packaging, particularly managing this at scale. This could range from the inability to use customer data and preferences, the inability to accurately detect prices based on market conditions and profitability or even the inability to roll out price and packaging changes quickly.

IBM Operational Decision Manager enables companies to tailor products and prices to an individual’s spending inclination, using rich information within the customer database.

See how Starwood Hotels and Resorts Worldwide, Inc. delivered more personalized services using automated business rules.

Learn more about automating business decisions

Operational Decision Management For Dummies

Learn how to simplify automation of your day-to-day decisions with an operational decision management (ODM) system.

Using decision management to act on insights from Twitter data

See how IBM Operational Decision Manager Advanced can detect and automatically respond to local environments and conditions — making a bright forecast out of a stormy day.

Decision management provides critical link to business agility

Discover why automating business processes without implementing ODM on the same scale and scope leaves a vital missing link.

Need to talk to an expert?

IBM offers a scalable platform for rapidly prototyping solutions that automate and augment critical business processes. IBM’s ecosystem and industry expertise can help you start quickly and scale to enterprise-wide deployment, without the fragmentation of platform and skills common to other solution providers.

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