Product Overview

Announcing IBM Business Automation Workflow

In this blog, learn about this new offering for business automation professionals that combines the best features of IBM Business Process Manager and IBM Case Manager for better outcomes.

Product Overview

Features and Benefits of IBM Business Automation Workflow

In this product flyer, learn what IBM Business Automation Workflow offers to make it easier to examine current workflows and discover new ways to automate and scale work.

Demo

How to streamline customer engagement using IBM Business Automation Workflow

In this demo, walk through a new account opening scenario and see how IBM Business Automation Workflow improves productivity.

Demo

How to orchestrate systems, people and software robots to run end-to-end processes

In this demo, see how you can extend the value of robotic process automation (RPA) by adding workflow capabilities to orchestrate systems, people and software robots to run end-to-end business processes. 

Demo

Guided product demo: How to provide case workers with the content they need to do their job 

In this guided demo (10 - 15 minutes), you’ll walk through a series of tasks using IBM Business Automation Workflow to provide better service for drivers: Open a car insurance claim case, review case documents and complete a claim review.

Tutorial

Build and extend bots to handle exceptions

In this 60-minute, hands-on tutorial, you’ll build a robotic process automation (RPA) bot that launches a BPMN workflow to handle exceptions that can’t be automated by a bot because they’re asynchronous and require human judgment.

Business value and ROI

Carlsberg-Denmark achieves 90% reduction in back-office time 

In this video, Carlsberg’s IT director discusses how the global brewer optimized customer service using IBM business process management software. The improvements included significantly reducing the back-office time required to process cooler orders for customers.

Peer Reviews

"Turnaround time [for IBM Business Process Management]: It’s easy to take a requirement, put it in the code, and deploy it …”  – Tech Lead at a financial services firm with 1,001-5,000 employees

Sign up to see more independent peer reviews of IBM BPM here. 

Peer Reviews

“It [IBM Case Foundation] definitely has provided better proficiency in our business processes. The user doesn’t need to look for and launch something on their own. It can be launched automatically … ”  – Solutions Architect at a financial services firm with 5,001-10,000 employees

Sign up to see more independent peer reviews of IBM Case Management products here.

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