IBM Social Business

I need to know my customers better so I can deliver personalized experiences and create a customer-centric growth strategy.

Deliver personally relevant and rewarding customer experiences.

Sales, Communication and Customer Service

Exceptional customer experiences driven by authentic engagement and advanced procurement support.

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Air France

See how Air France developed a service strategy to increase customer satisfaction.

Cultivate authentic interactions with customers and clients.

Social Collaboration and Digital Experience

Improve business processes by changing the way your workforce interacts. IBM collaboration software can change the way you identify, engage and create new market opportunities.

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SmartCloud Engage

See how aatranslations uses SmartCloud Engage to work with global customers.

Know your customers and improve the way you interact with them.

Predictive Business Intelligence

Broad analytics and behavioral science capabilities that turn customer data into valuable insights.

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Cars.com

See how Cars.com helps customers make informed purchase decisions.

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