How to find new sources of revenue
Analytics can help explain how mobile customers are interacting with your enterprise. Track your current mobile engagement efforts, crunch the numbers, and then send contextually relevant messages, alerts and offers to your customers in realtime.
CMOs rely on IBM MobileFirst
“We continue to look for new ways to innovate and strengthen our leadership position in the sports industry, and one of the ways we will do this is by delivering content and information about the US Open to fans in the way that they want to consume it, no matter where they are.”Phil Green, senior director of advanced media, USTAMobile
By using predictive analytics to provide deep insight into match play and performance, as it unfolds on the court, fans always know which player has the edge at the US Open.
Analytics Managers rely on IBM MobileFirst
“Tealeaf is a vital tool for our online monitoring and reporting. It has become part of our daily operations, and provides rich context to ensure we deliver the best possible experience to our customers.”Shane Irons, Manager at Motorcycle Superstore
Motorcycle Superstore is reaping a 232 percent ROI by streamlining the mobile shopping experience. Optimizing their customer's experience on tablets and smartphones helped boost mobile conversion rates.
Gain visibility into the customer mobile experience
IBM Tealeaf CX Mobile will capture, store and analyze experiences to help optimize your mobile channel – automatically detecting customer struggles, obstacles or issues. You can translate these insights into actionable improvements.