IBM SmartCloud for Social Business

Collaboration & Instant Messaging

The social business tools you need to work with colleagues, customers, and partners, including file sharing, instant messaging, and communities.


Features: Dashboard Files Instant Messaging Communities People Activities Forms

Your Social Business dashboard

Stay up-to-date with a consolidated view of your social business network.

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Quick links

Convenient, one-click access to applications directly from your dashboard.

Quickly host or join a web meeting

Set your password preferences when hosting a meeting or join another meeting

Individualized "what's new" updates

Keep up to date with relevant activity in your social business network, including profile updates, shared files, and to-do assignments.

Direct access to your personal settings

Access your profile with one-click or change your profile picture.

Getting started and helpful tips

Your dashboard provides an overview of key features with links to videos and tutorials.

File and document sharing

Store documents in online folders, share with other users, and manage document comments and versions — all in a SSL encrypted environment.

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Online storage and sharing

Your files are stored in the cloud, accessible from anywhere.

Tagging, quick find, and filtered views

Quickly find the files you need with multiple ways to sort and filter your file list.

Folders for organization

Create as many folders as you want to organize your files.

Additional Features

 

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Version control and commenting features

Ensure that everyone always has the latest version and information about the file.

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Privacy settings and notifications

Determine who can see your files and when you want to be notified of changes.

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Mobile apps

Access and share your files from anywhere with the IBM Connections app on your mobile device. The app is available for Android, iPad, and iPhone.

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View Files

View Open Office, Microsoft Office, and PDF documents before downloading them with built-in file viewers.

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Edit Online

Edit Open Office and Microsoft Office documents with on-line editors (requires IBM Docs).

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See Who Has Shared

Use the re-share view to see who has downloaded your documents and who has re-shared with others.

Real-time communication

See who is online and instantly start text-based, encrypted conversations with other registered users.

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Online status for each contact

Quickly see who is available to chat with status icons next to each of your contacts.

Business cards

Get at-a-glance information about a contact from their business card.

Chat with multiple users at once

Conduct group chats by inviting multiple users to a chat session.

Custom groups for organizing your contacts

Create as many groups as you want to organize your chat contacts.

Additional Features

 

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Conversation history and transcripts

Go back in time to find a previous chat or save chat transcripts to reference in the future.

Web Chat

Web Chat

Chat capabilities are also available using web chat (no installation required).

Mobile chat

Mobile Chat

Chat with your contacts from anywhere using your mobile device. The app is available for Android and Apple iOS.

Communities

Centralize, manage, and share documents, bookmarks, and discussion forums to keep a team or community of users organized.

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Control access and membership

Determine who can access your communities and what level of permissions each user should have.

Organize and share files, documents, forums, and more

Collect everything that is important to the community and quickly share with community members.

Send an e-mail message to community members

Quickly communicate with community members by sending email messages.

Additional Features

 

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Add and remove features

Customize and extend your community by adding additional components such as discussion forums.

Blog, Wiki, and Ideation

Blog, Wiki, and Ideation

Extend your community with a blog, wiki, or ideation blog.

Your business network

Connect with other users to view their business profile, exchange and share files, invite them to communities, see their online status, and track their updates on your dashboard.

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Add and import contacts

Manage your contacts and bring existing contacts into your social business network.

See who is in your network

Quickly see who in your contact list is in your social business network.

Type-ahead search

Easily filter your contact list and find the contact you are looking for.

Forward contacts to others

Send your contacts to other users.

Invite others to join you

Extend your social business network and manage the invitations you send to others.

Project organization

Organize content, assign and track tasks, organize files, share links, and send notifications to a team working on a project or goal.

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Set priorities, tune-out, and complete Activities

Stay focused on your most important tasks and project activities.

Assign members and control access

Quickly add others to your activity-based projects and control access levels for each user.

Find content and filter with tags

Easily find what you are looking for with tag-based filters and navigation.

Create sections and to do items or share files and links

Organize your projects by sections and keep team members on-task by assigning to do items.

Mark entries private

Control whether the items you add to an activity are private or visible to other activity members.

Custom forms and surveys

Create and publish surveys and forms to collect information for your business using a simple form designer.

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Form designer

Quickly and easily create custom forms using standard form elements and controls.

Customize field labels and form elements

Customize your forms by specifying field labels and types of form elements.

Additional Features

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Publish to any email address

Send your forms and surveys to anyone with an email address.

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Receive notifications

Keep track of your forms and surveys as they are completed.