IBM ConnectionsCollaboration & Instant Messaging

Collaboration & Instant Messaging

The social business tools you need to work with colleagues, customers, and partners, including file sharing, instant messaging, and communities.

Features: Dashboard Files Instant Messaging Communities People Activities Forms

Your Social Business dashboard

Stay up-to-date with a consolidated view of your social business network.

File and document sharing

Store documents in online folders, share with other users, and manage document comments and versions — all in a SSL encrypted environment.

Additional Features


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Version control and commenting features

Ensure that everyone always has the latest version and information about the file.

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Privacy settings and notifications

Determine who can see your files and when you want to be notified of changes.

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Mobile apps

Access and share your files from anywhere with the IBM Connections Social mobile app on your mobile device. The app is available for Android, iPad, and iPhone.

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View Files

View Open Office, Microsoft Office, and PDF documents before downloading them with built-in file viewers.

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Edit Online

Edit Open Office and Microsoft Office documents with on-line editors (requires IBM Docs).

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See Who Has Shared

Use the re-share view to see who has downloaded your documents and who has re-shared with others.

Real-time communication

See who is online and instantly start text-based, encrypted conversations with other users. See who is online and start text-based, or voice and video conversations. Available with IBM Connections Cloud S1 and S2, Connections Chat Cloud is also available as a stand-alone offering for organizations who need chat only.

Additional Features


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Conversation history and transcripts

Go back in time to find a previous chat or save chat transcripts to reference in the future.

Web Chat

Web Chat

Chat capabilities are also available using web chat (no installation required).

Mobile chat

Mobile Chat

Chat with your contacts from anywhere using your mobile device. The app is available for Android and Apple iOS.


Centralize, manage, and share documents, bookmarks, and discussion forums to keep a team or community of users organized.

Additional Features


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Add and remove features

Customize and extend your community by adding additional components such as discussion forums.

Blog, Wiki, and Ideation

Blog, Wiki, and Ideation

Extend your community with a blog, wiki, or ideation blog.

Media Gallery

Media Gallery

Share videos and images with your community. Uploaded media is stored in community files

Your business network

Connect with other users to view their business profile, exchange and share files, invite them to communities, see their online status, and track their updates on your dashboard.

Project organization

Organize content, assign and track tasks, organize files, share links, and send notifications to a team working on a project or goal.

Custom forms and surveys

Create and publish surveys and forms to collect information for your business using a simple form designer.